[
    {
        "role": "user",
        "content": "how%20can%20i%20uninstall%20jaws%20for%20windows%3F%20it%20doesn%27t%20appear%20to%20be%20in%20add%20remove%20programs"
    },
    {
        "role": "assistant",
        "content": "If JAWS doesn\u2019t appear in \u201cAdd or Remove Programs\u201d (or \u201cPrograms and Features\u201d) in Windows, you can still uninstall it completely by following a manual removal process. Here are detailed steps to remove JAWS for Windows when the standard uninstall option isn't available:\n\n---\n\n### 1. Try Accessing the JAWS Uninstaller from the Start Menu\n\n- Open the **Start** menu.\n- Find **Freedom Scientific \u2192 JAWS \u2192 Tools** (or Tools or Utilities).\n- Look for **\u201cUninstall JAWS [version number]\u201d**. If it\u2019s there, select it, follow prompts. Sometimes this uninstaller allows you to remove JAWS plus \u201cshared components.\u201d ([mail-archive.com](https://www.mail-archive.com/jaws-users-list%40jaws-users.com/msg79906.html?utm_source=openai))\n\n---\n\n### 2. Use Windows Settings or Installed Apps\n\n- Open **Settings \u2192 Apps \u2192 Installed Apps** (or Apps & Features on older Windows).\n- Search for \u201cJAWS\u201d or \u201cFreedom Scientific\u201d in the list.\n- If you find it, select it and choose **Uninstall**. ([sastltd.zohodesk.eu](https://sastltd.zohodesk.eu/portal/en/kb/articles/freedom-scientific-manual-uninstall-of-jaws-zoomtext-fusion-product?utm_source=openai))  \n\n---\n\n### 3. Full Manual Removal (when uninstall options are missing or broken)\n\nIf you cannot find JAWS anywhere, or the uninstaller doesn\u2019t work, follow this manual process carefully:\n\n#### A. Delete Program Folders\n\nRemove these directories (if they exist):\n\n- `C:\\Program Files\\Freedom Scientific\\`\n- `C:\\Program Files (x86)\\Freedom Scientific\\`\n- `C:\\ProgramData\\Freedom Scientific\\`\n- `%AppData%\\Freedom Scientific\\`  \n  - For example: `C:\\Users\\<YourUserName>\\AppData\\Roaming\\Freedom Scientific\\`\n\nUse Windows Explorer or File Explorer to locate and delete these folders. ([sastltd.zohodesk.eu](https://sastltd.zohodesk.eu/portal/en/kb/articles/freedom-scientific-manual-uninstall-of-jaws-zoomtext-fusion-product?utm_source=openai))\n\n#### B. Remove Registry Entries\n\n> **Caution:** Mistakes in the registry can cause system issues. Consider backing up the registry before changes.\n\n- Press **Windows key + X**, select **Windows PowerShell (Admin)** or **Command Prompt (Admin)**.\n- Run the following commands to delete keys related to JAWS / Freedom Scientific:\n  \n  ```\n  reg delete \"HKEY_CURRENT_USER\\Software\\Freedom Scientific\" /f\n  reg delete \"HKEY_LOCAL_MACHINE\\SOFTWARE\\Freedom Scientific\" /f\n  reg delete \"HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Freedom Scientific\" /f\n  ```\n\n- Press **Enter** after each line. The `/f` switch forces deletion without confirmation prompts. ([sastltd.zohodesk.eu](https://sastltd.zohodesk.eu/portal/en/kb/articles/recommended-procedure-for-complete-removal-of-jaws?utm_source=openai))\n\n#### C. Remove Shared Components and Licensing (if needed)\n\n- Delete license files in: `%ProgramData%\\Freedom Scientific\\Licenses` (e.g. files named `MULTIPRODUCT.CPS` or other CPS file types). ([sastltd.zohodesk.eu](https://sastltd.zohodesk.eu/portal/en/kb/articles/fs?utm_source=openai))\n- If JAWS was activated, you may want to run **Remove All Products ILM Activation** utility (found under **Utilities** in the Start menu for Freedom Scientific products) to deactivate completely before deleting files. ([sastltd.zohodesk.eu](https://sastltd.zohodesk.eu/portal/en/kb/articles/fs?utm_source=openai))\n\n---\n\n### 4. Final Steps\n\n- Restart your computer after deleting files and registry entries. This helps clear any files in use and refresh the system. ([sastltd.zohodesk.eu](https://sastltd.zohodesk.eu/portal/en/kb/articles/recommended-procedure-for-complete-removal-of-jaws?utm_source=openai))\n- After reboot, check \u201cPrograms and Features\u201d again to confirm no Freedom Scientific / JAWS entries remain. If any remain, you may remove them now.\n\n---\n\nIf you're uncomfortable with registry edits, or the above steps feel risky, let me know\u2014I can guide you or suggest safer tools/utilities for removal."
    }
]