[
    {
        "role": "user",
        "content": "how%20can%20I%20check%20if%20modem%20mode%20is%20on%20on%20the%20virgin%20media%20hub%205"
    },
    {
        "role": "assistant",
        "content": "Here are several ways to **check if modem mode is on** for a Virgin Media Hub 5 (non-X model). If you confirm you have a Hub 5x (the full-fibre version), note that modem mode may *not* be fully supported yet. ([comparebroadband.org.uk](https://www.comparebroadband.org.uk/virgin-media/virgin-media-hub-5-5x-explained-review-guide/?utm_source=openai))  \n\n---\n\n### 1. Look at the Hub\u2019s front LED light  \n- With modem mode active, the front LED light should be **green** on the Hub 5. ([routerleds.com](https://routerleds.com/virgin-hub-5-modem-mode/?utm_source=openai))  \n- If the light is another colour or solid blue, the hub is likely still in regular router mode. ([virginmedia.com](https://www.virginmedia.com/help/how-to/broadband/hub-lights?utm_source=openai))  \n\n---\n\n### 2. Check the Hub\u2019s IP address in your browser  \n- In **router mode**, the admin interface is accessed via: `192.168.0.1` ([virginmedia.com](https://www.virginmedia.com/help/virgin-media-reboot-your-hub?utm_source=openai))  \n- In **modem mode**, the IP switches to: `192.168.100.1` ([virginmedia.com](https://www.virginmedia.com/help/virgin-media-reboot-your-hub?utm_source=openai))  \n\nSo if you try going to `192.168.100.1` and *can\u2019t* reach the router settings (but can\u2019t reach them at `192.168.0.1` either), you might be in modem mode.\n\n---\n\n### 3. Look in the Hub settings  \n- Log in to the admin panel at `192.168.0.1`. Username/password are printed on a sticker on the bottom of your Hub. ([routerleds.com](https://routerleds.com/virgin-hub-5-modem-mode/?utm_source=openai))  \n- Go to **Hub Settings \u2192 Modem Mode**. If \u201cEnable Modem Mode\u201d is selected or lit, then modem mode is on. ([virginmedia.com](https://www.virginmedia.com/help/virgin-media-reboot-your-hub?utm_source=openai))  \n\n---\n\n### 4. Observe Ethernet ports behaviour  \n- In modem mode, **only LAN port 1 (the first Ethernet port)** remains active for Internet connection. Other LAN ports will typically be inactive. ([itblogpros.com](https://itblogpros.com/virgin-media-hub-5-modem-mode-use-your-own-router/?utm_source=openai))  \n- If devices connected to other LAN ports don\u2019t get an IP address, that suggests the hub is in modem mode.\n\n---\n\n### 5. Check if your own router is receiving a public IP via DHCP  \n- If modem mode is active, whatever router you\u2019ve connected should get a **public IP address** (not a local one, e.g. not 192.168.x.x unless using NAT setups).  \n- If your router still gets a private IP from the Hub (like 192.168.0.x), that means modem mode is likely **off**.\n\n---\n\n### \u26a0\ufe0f Hub 5x (Full-Fibre) caveats  \n- The Hub 5x typically does *not* yet support modem mode in many areas. Virgin Media has been working on rolling it out, but it may not show up in settings. ([itblogpros.com](https://itblogpros.com/virgin-media-hub-5-modem-mode-use-your-own-router/?utm_source=openai))  \n- If you don\u2019t see \"Modem Mode\" in the settings, there\u2019s a chance your unit doesn\u2019t yet support it. ([community.virginmedia.com](https://community.virginmedia.com/t5/Networking-and-WiFi/Hub-5-and-Modem-mode/td-p/5436649?utm_source=openai))  \n\n---\n\nIf you tell me which one you have (Hub 5 or Hub 5x) and what the LED is currently showing, I can help you figure out exactly what mode you're in."
    }
]