[
    {
        "role": "user",
        "content": "How%20can%20I%20setup%20my%20nhs%20login%20with%20a%20pass%20key"
    },
    {
        "role": "assistant",
        "content": "Here\u2019s how to set up **passkeys** for your NHS Login \u2014 it's a more secure alternative to using just a password. These steps are based on the latest information as of May 2026 and come straight from NHS guidance. ([help.login.nhs.uk](https://help.login.nhs.uk/manage/passkeys/?utm_source=openai))\n\n---\n\n### \u2705 What You\u2019ll Need\n\n- A device with a screen lock enabled \u2014 this could be face recognition, fingerprint, PIN, pattern, etc. ([help.login.nhs.uk](https://help.login.nhs.uk/manage/passkeys/?utm_source=openai))  \n- For Apple devices: iCloud Keychain should be turned on if you want your passkey synced across multiple Apple devices. ([help.login.nhs.uk](https://help.login.nhs.uk/manage/passkeys/?utm_source=openai))  \n- Bluetooth turned on if you plan to set up the passkey from one device (like a laptop) but store it on another (like your phone or tablet). ([help.login.nhs.uk](https://help.login.nhs.uk/manage/passkeys/?utm_source=openai))  \n\n---\n\n### \ud83d\udee0 How to Set Up a Passkey\n\nHere's how you can create a passkey for your NHS Login:\n\n1. **Go to your NHS account**  \n   Log in and navigate to **Login and Security Settings** in your NHS login profile. ([help.login.nhs.uk](https://help.login.nhs.uk/manage/passkeys/?utm_source=openai))\n\n2. **Find the Passkeys section**  \n   From the security settings, choose *Passkeys* \u2192 *Set up a passkey*. ([help.login.nhs.uk](https://help.login.nhs.uk/manage/passkeys/?utm_source=openai))\n\n3. **Choose which device to use**  \n   - If you're on the device you want to use the passkey on, select something like \"This device\" (Windows users may see \"Windows Hello\") and proceed.  \n   - If your passkey will be stored on a different device, select an option like *Use a different phone or tablet*, then scan the QR code shown using the other device. ([help.login.nhs.uk](https://help.login.nhs.uk/manage/passkeys/?utm_source=openai))\n\n4. **Authenticate on your device**  \n   Your device will ask for your fingerprint, face, passcode, PIN, or whatever method you use to unlock it. Follow the on-screen steps to complete setup. ([help.login.nhs.uk](https://help.login.nhs.uk/manage/passkeys/?utm_source=openai))\n\n---\n\n### \ud83d\udd10 Logging in Using Your Passkey\n\n- If you\u2019re logging in from a device **that already has the passkey**, enter your email, then use your device unlock method (PIN, face, fingerprint) instead of entering a password. ([help.login.nhs.uk](https://help.login.nhs.uk/manage/passkeys/?utm_source=openai))  \n- If you\u2019re using a device **without the passkey**, enter your email \u2192 choose *Use a different phone or tablet* or scan the QR code from another device that has your passkey. ([help.login.nhs.uk](https://help.login.nhs.uk/manage/passkeys/?utm_source=openai))  \n\n---\n\n### \ud83e\uddf9 Removing a Passkey\n\nIf you want to remove a passkey:\n\n1. Go to *Login and Security Settings*.  \n2. Locate *Passkeys*.  \n3. Select *Remove* for the passkey you no longer want.  \n4. Follow the prompts to confirm. ([nhs-digital.zendesk.com](https://nhs-digital.zendesk.com/hc/en-gb/articles/25244998600977-How-to-remove-a-passkey-from-your-account?utm_source=openai))  \n\nNote: Removing it from your NHS account doesn't always remove it from the device itself. You may also need to delete it from your device\u2019s security settings if you see login prompts appearing anyway. ([nhs-digital.zendesk.com](https://nhs-digital.zendesk.com/hc/en-gb/articles/25244998600977-How-to-remove-a-passkey-from-your-account?utm_source=openai))  \n\n---\n\n### \u26a0\ufe0f Important To Know\n\n- Passkeys are *extra secure*, especially against phishing scams. Only the device storing the passkey can use it, and it never gets shared. ([help.login.nhs.uk](https://help.login.nhs.uk/manage/passkeys/?utm_source=openai))  \n- If you lose your device but have another device with the passkey, you can still log in with that. If not, you\u2019ll still be able to use your password. ([help.login.nhs.uk](https://help.login.nhs.uk/manage/passkeys/?utm_source=openai))  \n- When getting a new device, you\u2019ll need to set up a new passkey. ([help.login.nhs.uk](https://help.login.nhs.uk/manage/passkeys/?utm_source=openai))  \n\n---\n\nIf you tell me what kind of device you\u2019re using (iPhone, Android, Windows laptop, etc.), I can walk you through the exact steps on *your* device."
    }
]