[
    {
        "role": "user",
        "content": "I%20notice%20when%20using%20the%20dot%20pad%20X%20there%20is%20a%20cursor%20dots%2078%20but%20I%20can%27t%20use%20that%20do%20I%20get%20rid%20of%20it"
    },
    {
        "role": "assistant",
        "content": "It sounds like you\u2019re seeing something like \u201ccursor dots 7-8\u201d when using your Dot Pad X, and you want to disable or remove it. I wasn\u2019t able to find anything in the official Dot Pad X documentation that specifically mentions a \u201cdots 78 cursor\u201d pattern or a setting to turn it off. I\u2019ll go over what the \u201cdot 7-8 cursor\u201d most likely means, and what you **can** check to try to disable or change it.\n\n---\n\n### What \u201ccursor dots 78\u201d probably means\n\n- \u201cDots 7-8\u201d refers to a common cursor indicator pattern used in many Braille and screen reader settings. Often, when the screen cursor position is shown, the device will raise additional pins (dots 7 and 8) to indicate its location.  \n- Some assistive tech tools allow customizing the cursor shape (which dots light up), including the possibility of turning it off completely.\n\n---\n\n### What the Dot Pad X manual says\n\n- The manual describes the Dot Pad X as having a **300\u2010cell tactile graphics area** plus a **20\u2010cell single braille line** for reading text. ([dotincorp.com](https://www.dotincorp.com/en/product/dotpadx?utm_source=openai))  \n- The device works with screen readers like **JAWS, NVDA, VoiceOver**, etc. ([nanopac.com](https://nanopac.com/dotpadx/?utm_source=openai))  \n- The manual and FAQ pages do *not* mention a setting to change or remove the \u201ccursor pattern\u201d built into the device. ([dotincorp.com](https://www.dotincorp.com/en/faq?utm_source=openai))  \n\n---\n\n### What you **can** try\n\nEven though I didn\u2019t find a Dot Pad X specific control for that cursor dots pattern, here are things to check:\n\n1. **Screen reader settings**  \n   Since Dot Pad X works alongside screen readers, the cursor dots-7-8 pattern may be coming from the screen reader itself (JAWS or NVDA, for example). Many screen readers let you change how the cursor is displayed, or turn it off. Look in the settings for \u201cBraille\u201d or \u201cCursor\u201d in your screen reader.\n\n2. **Device firmware / Dot Canvas app**  \n   In some devices, cursor behavior (including which pins are raised for it) is configurable in support apps or with firmware options. Use Dot Canvas or update the firmware to see if there\u2019s an option there. ([manuals.plus](https://manuals.plus/m/d9cf89246007f1f482ddc7f33702fe95d3f722f83ce63b4270ab898218158036?utm_source=openai))\n\n3. **Manual / support resources**  \n   The Dot Pad X manual (available in many languages as of June 25, 2026) may have an FAQ or a \u201csettings\u201d section that could mention cursor customization. ([dotincorp.com](https://www.dotincorp.com/ko/resources?utm_source=openai))  \n   If you don\u2019t find the answer there, contacting Dot Inc.\u2019s support might help\u2014they could confirm whether your version allows disabling or changing that cursor pattern. ([dotincorp.com](https://www.dotincorp.com/ko/resources?utm_source=openai))\n\n---\n\nIf you tell me which screen reader you\u2019re using (JAWS, NVDA, VoiceOver), and whether this happens in text mode or graphics mode\u2014or always\u2014I can try to guide you step-by-step for that tool. Want me to look up how to disable the cursor dots 7-8 for your specific screen reader?"
    }
]