[
    {
        "role": "user",
        "content": "how%20do%20I%20run%20a%20repair%20on%20my%20jaws%20I%20do%20not%20want%20to%20install%20a%20newer%20version%20just%20run%20a%20repair"
    },
    {
        "role": "assistant",
        "content": "Here\u2019s how to run a **repair** on your current JAWS installation *without* upgrading to a newer version\u2014just restoring what's already installed. I\u2019ll lay out both a quick-start summary and then detailed steps so you can pick what works best for you.\n\n---\n\n## \u2705 Quick Steps (if you're confident)\n\n1. Locate the installer for the *exactly matching version* of JAWS that you already have installed.  \n2. Right-click the installer \u2192 select **Run as administrator**.  \n3. When prompted, choose the **Repair** option instead of Install or Update.  \n4. Follow the prompts and let the process finish. That should restore any corrupted or missing files without changing the version. ([sastltd.zohodesk.eu](https://sastltd.zohodesk.eu/portal/en/kb/articles/how-to-repair-a-jaws-installation?utm_source=openai))\n\n---\n\n## \ud83d\udee0 Detailed Step-by-Step Guide\n\nThese are more precise and include alternate methods in case something doesn\u2019t go as planned:\n\n1. **Check your current JAWS version**  \n   - Open JAWS \u2192 go to Help menu \u2192 About.  \n   - Note exactly what it says (e.g. `JAWS 2024 version 24.0.1357 64-bit`).  \n   - You\u2019ll need the installer file that matches this version exactly. If you don\u2019t have it, see Step 3.\n\n2. **Obtain the matching installer**  \n   - If you have a copy saved from when you installed JAWS originally, great\u2014use that.  \n   - Otherwise, go to the Freedom Scientific website and download the installer for the same version *you currently have* (not newer). ([sastltd.zohodesk.eu](https://sastltd.zohodesk.eu/portal/en/kb/articles/how-to-repair-a-jaws-installation?utm_source=openai))\n\n3. **Run the installer in Repair mode**\n\n   Using the GUI:\n\n   - Double-click the installer and run it as administrator (right-click \u2192 Run as administrator).  \n   - Eventually, a prompt should offer options like Install, Update, Repair. Select **Repair**.  \n   - Follow on-screen instructions to complete.\n\n   Using a Run command:\n\n   - Put the installer executable somewhere easy to access (e.g. in `C:\\`).  \n   - Open the Run dialog (Windows key + R).  \n   - Type a command like:  \n     ```\n     \"C:\\JAWS_YourVersion.exe\" /type repair\n     ```\n     replacing `JAWS_YourVersion.exe` with the file name of your installer. ([sastltd.zohodesk.eu](https://sastltd.zohodesk.eu/portal/en/kb/articles/how-to-repair-a-jaws-installation?utm_source=openai))  \n   - Press Enter \u2192 follow the prompts.\n\n4. **Wait and finish up**  \n   The repair might take longer than a fresh install because it will check files, compare to what should be there, and fix or replace as needed. ([sastltd.zohodesk.eu](https://sastltd.zohodesk.eu/portal/en/kb/articles/how-to-repair-a-jaws-installation?utm_source=openai))\n\n5. **Restart your computer**  \n   After repair is done, reboot to make sure everything resets properly.\n\n6. **Test JAWS**  \n   Try the things that weren\u2019t working right\u2014reading web pages, email, whatever led you to initiate the repair\u2014just to confirm the repair fixed it.\n\n---\n\n## \u26a0\ufe0f Tips & Things to Watch Out For\n\n- Always make sure the installer version **exactly matches** your installed version, down to both major and minor release numbers.\n- Running \u201cRepair\u201d uses administrator permissions and sometimes needs internet access (if parts of the installer download additional files online). ([support.freedomscientific.com](https://support.freedomscientific.com/support/technicalsupport/bulletin/1672?utm_source=openai))\n- If \u201cRepair\u201d is grayed out or not offered, it may mean that your version doesn\u2019t support repair (rare but possible), or the installer is corrupted/mismatched.\n- Create a system restore point beforehand if you're not confident\u2014just in case something goes wrong.\n\n---\n\nIf you tell me which version of JAWS you have (freedom scientific version + whether 32-bit or 64-bit), I can even pull up a working download link for the matching installer so you can run the repair right away. Would you like me to do that?"
    }
]