[
    {
        "role": "user",
        "content": "I%20wish%20to%20reset%20and%20change%20my%20password%20for%20audible%20using%20jaws%20how%20I%20do%20this"
    },
    {
        "role": "assistant",
        "content": "Here\u2019s how you can reset or change your Audible password using JAWS screen reader. Audible accounts are tied to **Amazon accounts**, so updating your Amazon password will also update your Audible password.  \n\n---\n\n### Step-by-step Guide: Resetting Your Audible Password with JAWS\n\nThese steps assume you\u2019re using a desktop browser on Windows with JAWS. If you\u2019re using a mobile device, many of the same principles apply, but navigation may differ slightly.\n\n---\n\n#### 1. Go to Amazon\u2019s Sign-in Help\n\n- Navigate to **amazon.com** and find the \u201cSign-In\u201d link.\n- On the sign-in page, locate the **\u201cForgot your password?\u201d** link. It should be readable by JAWS when you hover or tab through links.\n\n#### 2. Enter Your Email or Phone Number\n\n- After activating \u201cForgot your password?\u201d, you\u2019ll be asked to enter the **email address** or **phone number** associated with your Amazon/Audible account.\n\n#### 3. Receive and Use OTP or Reset Link\n\n- Amazon will send a **one-time password (OTP)** to your email or phone (or both, if set up).\n- Open your email application (JAWS should read the headings, email list, etc.), find the reset email, then click the \u201creset password\u201d link.\n\n#### 4. Create a New Password\n\n- The reset page will prompt you to enter a new password and then confirm it.\n- Use the Tab key to navigate between fields; JAWS should read each field\u2019s label (e.g. \u201cNew password,\u201d \u201cConfirm new password\u201d).\n- Enter your password. Make sure it meets Amazon\u2019s requirements (e.g., enough length, combination of characters).\n\n#### 5. Log in with New Password\n\n- After resetting, go to **audible.com** or use the Audible app.\n- Use Tab + Enter to focus on the login form.\n- Enter your email/username and new password and press the Log in button.\n\n---\n\n### How to Change Audible Password If You\u2019re Already Logged In\n\nIf you're currently signed in and just want to change your password:\n\n- On Audible\u2019s site, go to **Account Settings** (often found under \u201cYour Account\u201d or \u201cSettings\u201d).\n- Look for a link called **\u201cChange Password\u201d**.\n- Audible will likely direct you to Amazon\u2019s password change page\u2014again, you\u2019ll enter your current password first, then create a new one.\n\n---\n\n### Tips for Using JAWS\n\n- Use the Tab key to move through interactive elements (links, buttons, form fields).\n- Use the Enter key to activate links and buttons.\n- JAWS will announce each form label when the field is focused.\n- Screen readers might announce \u201cpassword field\u201d after a label\u2014this is expected.\n\n---\n\n### What To Do If You Can\u2019t Reset Through Email/Phone\n\nIf you **no longer have access** to the phone number or email linked to the account:\n\n- You\u2019ll need to contact **Amazon\u2019s Customer Support** directly.\n- The US Audible customer service number is **1-888-283-5051**. ([audible.com](https://www.audible.com/contactus%3Fsrsltid%3DAfmBOoqgULeSQiOUxJoV0ssABNyFpzAa3C2NXtcW5pnCBKPireBKnzdn?utm_source=openai))  \n- For Amazon support, a helpful number is **1-888-280-4331**. ([reddit.com](https://www.reddit.com/r/audible/comments/1lhjw8d?utm_source=openai))  \n- Be ready with any past account info: previous passwords, order history, payment methods, etc.\n\n---\n\nIf you'd like, I can walk you through this using JAWS commands exactly (e.g. which keys to press). Would you prefer that version?"
    }
]