[
    {
        "role": "user",
        "content": "i%20own%20a%20pair%20of%20bowers%20and%20wilkins%20PI%208%20earphones.%20they%20were%20paired%20with%20an%20older%20iPhone.%20I%20have%20a%20new%20iphone%2017%20pro%2C%20with%20iOS%20up%20to%20date.%20i%20have%20installed%20the%20Bowers%20and%20Wilkins%20music%20app.%20i%20want%20to%20know%20how%20to%20pair%20the%20PI8%20earphones%20with%20the%20new%20iPhone%2017%20pro.%20i%20am%20blind%20and%20use%20voiceover."
    },
    {
        "role": "assistant",
        "content": "Here\u2019s a step-by-step guide, optimized for VoiceOver users, to pair your Bowers & Wilkins PI8 earphones with your new iPhone 17 Pro. If you run into trouble, there are also reset steps included.\n\n---\n\n## What you need before you begin\n\n\u2022 Make sure your PI8s are charged.  \n\u2022 Make sure Bluetooth is enabled on your iPhone (Settings \u2192 Bluetooth).  \n\u2022 It\u2019s helpful that you already have the Bowers & Wilkins Music app installed. It will guide you through the process. ([sfcc-prod-bowers.soundunited.com](https://sfcc-prod-bowers.soundunited.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dw1ab1096c/downloads/Pi8-Manual-v5_2025Dec11_GFP.pdf?utm_source=openai))\n\n---\n\n## How to pair the PI8 to your iPhone 17 Pro\n\n1. Place your PI8 earbuds into the charging case and open the lid. The case LED will **flash blue**, indicating the earbuds are in pairing mode. ([manuals.plus](https://manuals.plus/m/417a8964445b79e88b55408af1f56bd31c9bd085e312f1d84096f2984ddbedfe?utm_source=openai))  \n   \u2022 If they are already in the case, they should enter pairing mode automatically when you open the lid. ([sfcc-prod-bowers.soundunited.com](https://sfcc-prod-bowers.soundunited.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dw1ab1096c/downloads/Pi8-Manual-v5_2025Dec11_GFP.pdf?utm_source=openai))\n\n2. Bring the charging case (with earbuds inside) within about **10 cm (4 inches)** of your iPhone. Ensure the iPhone\u2019s Bluetooth is on. ([sfcc-prod-bowers.soundunited.com](https://sfcc-prod-bowers.soundunited.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dw1ab1096c/downloads/Pi8-Manual-v5_2025Dec11_GFP.pdf?utm_source=openai))\n\n3. On the iPhone, go to **Settings \u2192 Bluetooth**. Look for \u201cPI8\u201d in the list of available devices. VoiceOver will read this list. Tap the name \u201cPI8\u201d to initiate pairing. ([bowerswilkins.com](https://www.bowerswilkins.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dwafc46c87/downloads/Pi8-Online-Manual.pdf?srsltid=AfmBOoosDN3IRUVELF3g45H_QCowhp8DniM-77r87HcyO57isaG2SVpk&utm_source=openai))\n\n4. A popup should appear asking you to pair the earbuds as an accessory. Tap \u201cPair\u201d when it appears. ([bowerswilkins.com](https://www.bowerswilkins.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dwafc46c87/downloads/Pi8-Online-Manual.pdf?srsltid=AfmBOoosDN3IRUVELF3g45H_QCowhp8DniM-77r87HcyO57isaG2SVpk&utm_source=openai))\n\n5. Once paired:\n   \u2022 If earbuds are still in the case, the case LED will change to **solid blue briefly** to confirm success. ([bowerswilkins.com](https://www.bowerswilkins.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dwafc46c87/downloads/Pi8-Online-Manual.pdf?srsltid=AfmBOoosDN3IRUVELF3g45H_QCowhp8DniM-77r87HcyO57isaG2SVpk&utm_source=openai))  \n   \u2022 If the earbuds are out of the case, you\u2019ll hear a tone to confirm pairing. ([bowerswilkins.com](https://www.bowerswilkins.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dwafc46c87/downloads/Pi8-Online-Manual.pdf?srsltid=AfmBOoosDN3IRUVELF3g45H_QCowhp8DniM-77r87HcyO57isaG2SVpk&utm_source=openai))\n\n6. After that, you can open the Bowers & Wilkins Music app. It may lead you through setup steps like naming the earbuds, customizing settings, or checking for firmware updates. ([bowerswilkins.com](https://www.bowerswilkins.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dwafc46c87/downloads/Pi8-Online-Manual.pdf?srsltid=AfmBOoqc2NtqJrKGb-2S_r3CKkxP1Iyz46UyZK6foepVGfKPyXMLbBiG&utm_source=openai))\n\n---\n\n## If you want to pair to a **second device** (multidevice pairing)\n\n\u2022 Tap and **hold both earbuds together for 3 seconds**. Can do this either when they\u2019re in the case or when you're wearing them. ([manuals.plus](https://manuals.plus/m/417a8964445b79e88b55408af1f56bd31c9bd085e312f1d84096f2984ddbedfe?utm_source=openai))  \n\u2022 The case LED will flash blue (if in case), or you will hear a tone (if out of case) every 15 seconds. ([sfcc-prod-bowers.soundunited.com](https://sfcc-prod-bowers.soundunited.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dw1ab1096c/downloads/Pi8-Manual-v5_2025Dec11_GFP.pdf?utm_source=openai))\n\n---\n\n## If it\u2019s still not pairing \u2013 how to reset them\n\nIf you\u2019ve used these with another device before, or if pairing isn\u2019t working, doing a factory reset can help. Here\u2019s how:\n\n1. Put the earbuds back into the case.  \n2. Close the lid. Wait a couple seconds.  \n3. Find the **recessed reset button** near the USB-C port on the case. Use something like a SIM card tool or a similarly shaped object. Press and **hold for 3-5 seconds**. ([support-uk.bowerswilkins.com](https://support-uk.bowerswilkins.com/app/answers/detail/a_id/17770?utm_source=openai))  \n4. Watch the case LED:  \n   \u2022 First it\u2019ll **flash amber**, then turn **solid amber** to show reset is starting, then **green** when reset finishes. ([support-uk.bowerswilkins.com](https://support-uk.bowerswilkins.com/app/answers/detail/a_id/17770?utm_source=openai))  \n5. Remove the earbuds from Bluetooth on your iPhone: Settings \u2192 Bluetooth, find \u201cPI8\u201d under My Devices, tap \u201ci\u201d then \u201cForget Device.\u201d  \n6. Go through the pairing steps again (from the top of this guide).  \n\n---\n\n## VoiceOver-friendly tips\n\n\u2022 When doing \u201ctap & hold both earbuds,\u201d you\u2019ll feel your fingers pressing both earbuds surfaces. Count \u201c1-Mississippi, 2-Mississippi, 3-Mississippi.\u201d  \n\u2022 Use the rotor or Bluetooth settings list in VoiceOver to find \u201cPI8\u201d in the list of devices.  \n\u2022 Listen for the tones (pairing tone, confirmation tone) and watch out for the case\u2019s LED- which might be harder to see, so use touch and sound cues instead.\n\n---\n\nWould you like me to walk you through pairing live over a phone call, so I can help you hear the cues in real time?"
    }
]