[
    {
        "role": "user",
        "content": "i%20use%20jaws%20for%20windows%20on%20a%20windows%2011%20laptop.%20I%20use%20office%20365.%20what%20does%20it%20mean%20when%20jaws%20says%20unknown%20function%20called%20to%3F%20how%20do%20i%20fix%20this%3F"
    },
    {
        "role": "assistant",
        "content": "If you hear JAWS say **\u201cunknown function call to \u2026\u201d** (or sometimes **\u201cunknown script call to \u2026\u201d**) while using Office 365 on Windows 11, it means that JAWS was asked to run a script or command that it does not recognize. This usually happens because:\n\n- A key press was mapped to a script that no longer exists.  \n- A script that should be in your JAWS script files was deleted or corrupted.  \n- Your current application-specific or default JAWS scripts are missing the function name or have mismatched names.  \n\nHere\u2019s what Freedom Scientific say in their manual:\n\n> \"When JAWS does not find the name of the script attached to the keystroke in either the application-specific or default script files, then an unknown script call error message occurs. \u2026 This can occur when either the script has been deleted \u2026 or when the name of the script is misspelled in the key map or script file.\" ([freedomscientific.com](https://www.freedomscientific.com/Content/Documents/Other/ScriptManual/03-2_ProcessingKeystrokes.htm?utm_source=openai))\n\n---\n\n### How to Fix It\n\nHere are steps you can follow to resolve this error:\n\n1. **Restart JAWS and your computer**  \n   Sometimes changes are not applied until you restart the program or the system.  \n\n2. **Repair or reinstall JAWS**  \n   Using the JAWS installer\u2019s repair option can restore missing default scripts. If that doesn\u2019t work, consider a fresh installation. ([cloud.foetron.com](https://cloud.foetron.com/support/solutions/articles/14000122240-jaws-screen-reader-isn-t-reading-applications-office-365-word-excel-power-point-microsoft?utm_source=openai))\n\n3. **Check default and application-specific script files**  \n   You\u2019ll need to find and inspect two places:  \n   - The *application-specific script file*. That\u2019s where scripts specific to Word, Excel, etc., reside.  \n   - The *default script file*. That contains general scripts for all apps.  \n\n   If you deleted or modified script files in either location, the name (of the script or function) may be missing or wrong. ([freedomscientific.com](https://www.freedomscientific.com/Content/Documents/Other/ScriptManual/03-2_ProcessingKeystrokes.htm?utm_source=openai))\n\n4. **Use the Script Manager in JAWS**  \n   With the Script Manager, you can open the relevant script files and check whether the function name JAWS reported is present. If it\u2019s misspelled or missing, fix or restore it. If you don\u2019t need that script, you can remove its key mapping or disable it. ([freedomscientific.com](https://www.freedomscientific.com/Content/Documents/Other/ScriptManual/03-2_ProcessingKeystrokes.htm?utm_source=openai))\n\n5. **Delete or reset your default script files** (if needed)  \n   If something is corrupted, deleting the default script files (both `.jss` and `.jsb` perhaps) in your JAWS settings folder and letting JAWS recreate them may help. Backup first! Then restart.  \n\n6. **Check for updated scripts or add-ons**  \n   If you're using third-party or custom scripts (some people install scripts to enhance or customize JAWS in Office or other apps), make sure they\u2019re current and compatible with your version of JAWS. Out-of-date third-party scripts often cause \u201cunknown function calls.\u201d\n\n7. **Contact Freedom Scientific support**  \n   If the error persists, especially with a specific function name you don\u2019t recognize (e.g. a custom script or third-party), contact Freedom Scientific. They\u2019ll want to know your JAWS version, which function name is showing in the error, and context (what app you were using when you got the message).\n\n---\n\nIf you tell me which function name JAWS is reporting (for example, \u201cunknown function call to [name]\u201d) and which Office app you were in (Word, Excel, Outlook, etc.), I can help you track down exactly what went wrong and how to restore or disable that script."
    },
    {
        "role": "user",
        "content": "how%20accessible%20is%20bluesky%20for%20blind%20people%20using%20jaws%20for%20windows%20and%20what%20keystroke%20commands%20will%20work%3F"
    },
    {
        "role": "assistant",
        "content": "Here\u2019s a comprehensive look at how accessible Bluesky (especially the web version) is for blind users using JAWS for Windows, what challenges people report, and what keyboard commands tend to help move around despite limitations.\n\n\u2014\n\n## What Works Reasonably Well\n\n- **Alt Text for Images**: Bluesky supports giving images descriptions (alt text) up to ~2,000 characters when you attach images. Screen readers like JAWS can read that alt text, which is especially important for blind users. ([veroniiiica.com](https://veroniiiica.com/bluesky-accessibility-features/?utm_source=openai))  \n- **Settings to Reduce Visual Overload**: You can disable auto-play of videos and GIFs through Settings \u2192 Accessibility \u2192 Media. This helps reduce confusion and distractions, which many users appreciate. ([veroniiiica.com](https://veroniiiica.com/bluesky-accessibility-features/?utm_source=openai))\n\n\u2014\n\n## What People Report as Challenges\n\n- **Limited Screen Reader / Accessibility Features for Web & App**: Users say the official app and web interfaces are often just \u201ckind of usable,\u201d not truly accessible. Problems include:\n  - Difficulty remembering where focus is after interacting with content like posts ([bsky.app](https://bsky.app/profile/blindsighted.bsky.social/post/3lr6rwvxaok2e?utm_source=openai))\n  - Poor landmarks or headings so navigation using screen reader commands is hard ([bsky.app](https://bsky.app/profile/blindsighted.bsky.social/post/3lr6rwvxaok2e?utm_source=openai))  \n- **Navigation Problems**: Scrolling via keyboard sometimes doesn't work properly. Some users report that after a while, the app or website \u201cfreezes\u201d when trying to scroll down using arrow keys or other keyboard commands. ([reddit.com](https://www.reddit.com/r/BlueskySocial/comments/1h7prc9?utm_source=openai))  \n- **Forms & Buttons**: Buttons (like \u201clike,\u201d \u201creply,\u201d etc.) sometimes are announced but not always operable via keyboard or screen reader. ([reddit.com](https://www.reddit.com/r/Blind/comments/1aeh6qe?utm_source=openai))\n\n\u2014\n\n## Specific Keystrokes That Help with JAWS + Web Browsers\n\nBluesky doesn\u2019t appear to have many built-in keyboard shortcuts that are guaranteed to work with JAWS. But JAWS itself provides powerful web navigation commands. Below are key JAWS commands you should know, plus some bonus scripts/tool suggestions that others have built to improve keyboard navigation on Bluesky.  \n\n**Important JAWS Web Navigation Commands**\n\nThese work generally on web pages/applications, including Bluesky\u2019s web interface:\n\n| Command | What It Does |\n|---|---|\n| Tab / Shift + Tab | Move focus to next / previous focusable item (links, buttons, form fields).|\n| Insert + F6 | List all headings on the page. Jump among headings with H or by level (1\u20136).([accessibility.psu.edu](https://accessibility.psu.edu/screenreaders/jawscommands/?utm_source=openai))|\n| Insert + F7 | List all links on the page.|\n| Insert + F5 | List all form fields.|\n| Insert + F3 | List all ARIA landmarks (navigation regions like banners, main content)([seeitourway.org](https://seeitourway.org/wp-content/uploads/2019/08/JAWS-Keyboard-Commands.pdf?utm_source=openai)).|\n\n**BONUS Tools / Scripts That Improve Keyboard Navigation**\n\nSome users have made or use external scripts to help:\n\n- **Bluesky Navigator**: A userscript that adds keyboard shortcuts like `j/k` to go next/previous posts, `gg` / `G` to go to top or bottom of page, switching between feeds, etc. It helps especially for people using screen readers. ([reddit.com](https://www.reddit.com/r/BlueskySocial/comments/1iakfal?utm_source=openai))  \n- **Extensions for Chrome/Firefox**: \u201cBluesky Keyboard Shortcuts\u201d or \u201cbluesky-shortcuts\u201d extensions provide similar navigation enhancements\u2014jumping between posts, actions for liking/replying, going to Home, Notifications, etc. ([chrome-stats.com](https://chrome-stats.com/d/bluesky-shortcuts?utm_source=openai))\n\n\u2014\n\n## What Keystrokes Likely Won\u2019t Work Well\n\n- Buttons or interactive items without proper ARIA roles or labels (if they\u2019re \u201cnon-semantic\u201d) might be invisible or unusable for screen readers.\n- Keyboard-only scrolling isn\u2019t always reliable depending on page layout and whether JavaScript blocks focus or intercepts key events incorrectly.\n- On the native Bluesky app (mobile or desktop if available), custom gestures or touch / pointer-only controls may not have keyboard or screen reader equivalents.\n\n\u2014\n\n## Summary: How Accessible Is It Really?\n\n- **Partially usable**: Alt text exists; you can turn off videos autoplay; some keyboard navigation works via JAWS web commands.\n- **Significant usability issues**: Poor landmarks/headings; inconsistent keyboard operability for buttons; loss of focus after interacting; scrolling problems.\n- **Community-created enhancements help a lot**: Userscripts and extensions are helping bridge many gaps, though these are add-ons\u2014not official fixes.\n\n\u2014\n\nIf you like, I can try to find the *very latest* Bluesky web release or version and see whether they've added more official built-in keyboard commands or better accessibility since the last reports. Would you prefer I pull that together for you?"
    },
    {
        "role": "user",
        "content": "has%20bluesky%20publicly%20commented%20on%20problems%20of%20inaccessibility%20for%20blind%20users%2C%20and%20has%20bluesky%20committed%20to%20fix%20this%3F%20is%20there%20an%20email%20address%20i%20can%20write%20to%20complaint%20to%20bluesky%3F"
    },
    {
        "role": "assistant",
        "content": "Here\u2019s what I found out about whether Bluesky has *publicly acknowledged* accessibility issues for blind users, whether it\u2019s committed to fixing them, and how to contact Bluesky with complaints or feedback, especially about accessibility.\n\n---\n\n## Has Bluesky Publicly Acknowledged Accessibility Issues?\n\n- **Indirect acknowledgments from users**  \n  There\u2019s no strong evidence in Bluesky\u2019s official channels showing that they\u2019ve released a full statement recognizing major inaccessibility problems specific to blind users with screen readers like JAWS. However, several users\u2014often blind or low-vision\u2014on Reddit have raised concerns. In one thread, a blind user said the platform is \u201cvery forward thinking with alt text\u201d but called the iOS app \u201cclunky and unpolished\u201d when used with VoiceOver. ([reddit.com](https://www.reddit.com/r/BlueskySocial/comments/1gr69e3?utm_source=openai))  \n  In that same thread, the user reported that Bluesky responded *to their feedback in a general way*\u2014but no implemented changes were mentioned. ([reddit.com](https://www.reddit.com/r/BlueskySocial/comments/1gr69e3?utm_source=openai))\n\n- **Existing accessibility features signal some awareness**  \n  Bluesky has added **\u201cRequire alt text before posting\u201d** as an option in Settings \u2192 Accessibility, which forces posts with images to include alt text. That shows they *have* considered accessibility, at least in the image alt text aspect. ([reddit.com](https://www.reddit.com/r/BlueskySocial/comments/1iw8pjp?utm_source=openai))\n\n- **No clear, recent public roadmap specific to screen-reader or full accessibility improvements**  \n  I did *not* find a developer blog or official Bluesky documentation stipulating a plan or schedule for addressing the kinds of issues blind screen-reader users report (focus loss, missing keyboard navigation, unreliable tagging, etc.). Reddit threads indicate users trying to get responses via feedback forms, with mixed or no responses. ([reddit.com](https://www.reddit.com/r/BlueskySocial/comments/1gr69e3?utm_source=openai))\n\n---\n\n## Has Bluesky Committed to Fixing These?\n\n- They\u2019ve made **some incremental improvements** (like mandatory alt text). That suggests some commitment, albeit narrowly focused.  \n- No public commitment to systematically auditing and remediating all accessibility issues (focus behavior, keyboard navigation, labeling of buttons, screen reader compatibility) was found in recent posts or releases.\n\nSo: *some recognized actions* are there, but not a full, documented roadmap or visible accountability to fully address major issues reported by blind users.\n\n---\n\n## Email or Contact Channels You Can Use\n\nIf you want to report an accessibility issue, ask for improvements, or lodge a formal complaint, here are email addresses and contacts Bluesky provides:\n\n- **support@bsky.app** \u2014 For general support and help requests. ([bsky.social](https://bsky.social/about/support?utm_source=openai))  \n- **legal-req@blueskyweb.xyz** \u2014 For legal requests not covered by regulatory channels. ([bsky.social](https://bsky.social/about/support?utm_source=openai))  \n- **press@blueskyweb.xyz** \u2014 For media or press inquiries. ([bsky.social](https://bsky.social/about/support?utm_source=openai))  \n\nIf you\u2019re in the EU or subject to EU laws, there\u2019s also a contact point under Regulation (EU) 2021/784: **tco.rep.bluesky@verasafe.com**. ([bsky.social](https://bsky.social/about/support?utm_source=openai))\n\n---\n\n## What You Can Do (and a Sample Message)\n\n1. **Send a clear, concise email**  \n   Use one of the above addresses (support@bsky.app is likely best). Describe your experience with JAWS on Windows 11, what functions don\u2019t work (e.g. focus issues, keyboard navigation, screen reader announcements), and how these limit your use of the platform.\n\n2. **Mention specific use cases**  \n   Give examples: when trying to reply to posts, move between buttons, use navigation menus, etc., what fails. This helps the devs reproduce the problem.\n\n3. **Ask for a response and plan**  \n   Something like: *\u201cCould Bluesky share whether there is an accessibility roadmap addressing screen reader support, keyboard navigation, ARIA labeling, etc.?\u201d*\n\n4. **Submit feedback through the app/web**  \n   If there\u2019s a feedback or bug report form inside Bluesky, use that too\u2014some users reported that\u2019s how Bluesky got back to them (at least acknowledging issues). ([reddit.com](https://www.reddit.com/r/BlueskySocial/comments/1gr69e3?utm_source=openai))\n\n---\n\nIf you want, I can try to locate the *latest Bluesky developer or accessibility blog post* to see if there's newly released commitments since early 2026. Would you like me to pull that in?"
    }
]