[
    {
        "role": "user",
        "content": "I%20am%20trying%20to%20solve%20an%20issue%20with%20MS%20edge%20for%20Windows%20asking%20for%20a%20passkey%20when%20the%20web%20application%20being%20used%20does%20not%20support%20passkeys.%20How%20can%20I%20remove%20the%20prompt%20for%20asking%20for%20passkey%3F"
    },
    {
        "role": "assistant",
        "content": "Here are the steps and settings you can adjust to **reduce or disable Edge (and Windows) from prompting you for passkeys**, especially in web apps that don\u2019t fully support them. Note: you may not be able to completely eliminate every prompt, since some are triggered by external websites using the WebAuthn/passkey API. But you can significantly cut down on them.\n\n---\n\n## Key Settings to Adjust in Edge & Windows\n\n### 1. Microsoft Edge \u2192 Microsoft Password Manager settings\n\n- In Edge, navigate to:\n  \n  `Settings \u2192 Passwords and autofill \u2192 Microsoft Password Manager \u2192 More settings`  \n  ([support.microsoft.com](https://support.microsoft.com/en-us/accounts-billing/security/create-save-passkey?utm_source=openai))\n\n- Look for **\u201cAsk to save passwords and passkeys\u201d** and disable it. This prevents Edge from offering to save passkeys and possibly showing related prompts.  \n  ([learn.microsoft.com](https://learn.microsoft.com/en-au/answers/questions/5819290/how-do-i-block-passkey-prompts-that-keep-interrupt?utm_source=openai))\n\n- Also disable **\u201cOffer to save passwords\u201d** and **\u201cView and autofill passwords and passkeys\u201d** if you see those switches. That helps stop Edge from automatically suggesting or filling in passkeys.  \n  ([bitdefender.com](https://www.bitdefender.com/consumer/support/answer/114033/?utm_source=openai))\n\n- You can reach the relevant panel directly via `edge://wallet/settings#settings-passwords-section`  \n  ([learn.microsoft.com](https://learn.microsoft.com/en-us/answers/questions/2392213/passkey-prompts-keep-interrupting-normal-logins?utm_source=openai))\n\n---\n\n### 2. Windows \u2192 Accounts \u2192 Passkeys settings\n\n- On Windows 11, go to:\n\n  `Settings \u2192 Accounts \u2192 Passkeys \u2192 Advanced options`  \n  ([learn.microsoft.com](https://learn.microsoft.com/en-au/answers/questions/5819290/how-do-i-block-passkey-prompts-that-keep-interrupt?utm_source=openai))\n\n- Here you can **turn off passkey services** you don\u2019t want. For example, disable integration with Windows Hello or remove stored passkeys.  \n  ([learn.microsoft.com](https://learn.microsoft.com/en-au/answers/questions/5819290/how-do-i-block-passkey-prompts-that-keep-interrupt?utm_source=openai))\n\n---\n\n### 3. Sign-in options: \u201cOnly allow Windows Hello sign-in\u201d\n\n- There\u2019s a toggle under `Settings \u2192 Accounts \u2192 Sign-in options` called **\u201cOnly allow Windows Hello sign-in\u201d**. Make sure this is **turned off**.  \n  ([learn.microsoft.com](https://learn.microsoft.com/en-nz/answers/questions/5539057/how-can-i-permanently-disable-passkey-prompts?utm_source=openai))\n\n- If you have any **passkeys stored**, removing them might help. Though note: some passkeys tied to your Microsoft Account or the device login might not be removable.  \n  ([learn.microsoft.com](https://learn.microsoft.com/en-nz/answers/questions/5539057/how-can-i-permanently-disable-passkey-prompts?utm_source=openai))\n\n---\n\n## Why Prompts Still Appear (And What You *Can\u2019t* Control)\n\n- **Websites themselves** control when to offer passkeys via WebAuthn. Even if you disable settings on your end, many sites will still show \"Create passkey\" or similar suggestions. Edge/Windows will respond to that offer. You must decline or ignore these popups.  \n  ([learn.microsoft.com](https://learn.microsoft.com/en-nz/answers/questions/5539057/how-can-i-permanently-disable-passkey-prompts?utm_source=openai))\n\n- There is currently **no single policy or toggle** that universally suppresses *all* passkey prompts across all apps. This is especially true in corporate/enterprise setups or with Microsoft accounts.  \n  ([learn.microsoft.com](https://learn.microsoft.com/en-au/answers/questions/5819290/how-do-i-block-passkey-prompts-that-keep-interrupt?utm_source=openai))\n\n---\n\n## Tips for Practical Control\n\n- If specific sites are causing many prompts, check if they support passkeys fully. If not, the site-generated prompt is expected. You can try contacting the site to disable or reduce passkey push-notifications if they have user settings.\n\n- For organization-managed devices: sometimes group policy or Intune can enforce certain behaviors. If you\u2019re on a work machine, check with admin staff if policies are overriding your individual settings.  \n\n- For One-Time Fix: after adjusting settings, **restart Edge** (or your PC) to ensure changes take effect.\n\n---\n\nIf you tell me whether you're using a **personal Windows 11 machine** or an **organization-managed device**, I can walk you through the exact settings path for your scenario. Do you want that?"
    }
]