[
    {
        "role": "user",
        "content": "I%20am%20in%20outlook%20classic%20using%20JAWS%2C%20and%20at%20the%20top%20of%20my%20inbox%2C%20it%20says%20group%20by%20last%20week.%20How%20do%20I%20get%20the%20inbox%20to%20show%20me%20the%20new%20messages%20from%20this%20week%3F"
    },
    {
        "role": "assistant",
        "content": "To see \u201cThis week\u201d messages in your Classic Outlook inbox while using JAWS (instead of \u201cLast week\u201d), you\u2019ll need to make sure your emails are sorted *by date* and grouped *by date with groups turned on*. This lets Outlook separate messages into groups like **Today**, **Yesterday**, **This week**, **Last Week**, etc. Here\u2019s how to check and adjust that:\n\n---\n\n## Steps to show \u201cThis Week\u201d messages\n\n1. Rename *\u201cClassic Outlook\u201d* actions refers to the desktop Outlook client, not the \u201cnew\u201d version.  \n   \n2. Focus on the **View** tab in the ribbon.  \n   - Press **Alt + V**, then navigate to **Change View** or **Arrangement/Arrange By** ([sightforsurrey.org.uk](https://sightforsurrey.org.uk/get-help/vision-impairment/technology-and-equipment/ict-handouts-tutorials/customising-the-inbox-folder-using-jaws-2/?utm_source=openai))\n\n3. Make sure \u201cArrange By\u201d is set to **Date**.  \n   - Once in the view or arrangement options, select **Date** so that sorting is by message date. ([cedarville.edu](https://www.cedarville.edu/insights/computer-help/post/arrange-items-in-outlook?utm_source=openai))\n\n4. Turn **Show in Groups** on.  \n   - Find the checkbox \u201cShow items in Groups\u201d or \u201cShow in Groups\u201d and ensure it is checked. This enables the group headers like \u201cToday\u201d, \u201cYesterday\u201d, \u201cThis Week\u201d, etc. ([sastltd.zohodesk.eu](https://sastltd.zohodesk.eu/portal/en/kb/articles/jaws-outlook-settings-changes-for-screen-reader-users?utm_source=openai))\n\n5. If necessary, reset or customize the view:  \n   - Go to **View \u2192 View Settings \u2192 Sort**: make sure \u201cReceived\u201d (or \u201cDate\u201d) is chosen and that order is **Descending** (so newest at top). ([learn.microsoft.com](https://learn.microsoft.com/en-us/answers/questions/5781331/sorting-emails-in-outlook-to-date-order?utm_source=openai))  \n   - Also inside \u201cView Settings\u201d, check **Other Settings** to verify \u201cShow items in Groups\u201d is enabled. ([robert365.com](https://robert365.com/question/disable-grouping-by-today-yesterday-week-month?utm_source=openai))\n\n---\n\n## Using JAWS\n\nJAWS can help you confirm these settings audibly:\n\n- When you move through messages by date headings (e.g. Today, Yesterday, Last Week...), JAWS can announce changes in groups\u2014if **Announce Group Change in Lists** is enabled under **Quick Settings** (Insert+V) in Outlook. ([jfw.groups.io](https://jfw.groups.io/g/main/topic/sorting_outlook_messages_by/74172535?utm_source=openai))  \n- The grouping by date (Today, This week, Last week) is tied to the view settings being set to arrange by Date, and grouping being switched on. ([sightforsurrey.org.uk](https://sightforsurrey.org.uk/get-help/vision-impairment/technology-and-equipment/ict-handouts-tutorials/customising-the-inbox-folder-using-jaws-2/?utm_source=openai))\n\n---\n\nIf after doing these you *still* see a group label \u201cLast week\u201d and not \u201cThis week\u201d, it could mean that all your new messages fall under \u201cToday\u201d or \u201cYesterday\u201d, or perhaps there simply aren't any older messages from earlier in *this week* yet. If you let me know the version of Outlook you have (year or \u201cMicrosoft 365 / Office 365 / Outlook for Windows\u201d), I can give more specific key sequences."
    }
]