[
    {
        "role": "user",
        "content": "is%20it%20possible%20to%20watch%20virgin%20tv%20on%20my%20phone%20or%20ipad%2C%20and%20if%20so%2C%20how%20using%20jaws%20screen%20reader"
    },
    {
        "role": "assistant",
        "content": "Yes \u2014 it's possible to watch Virgin TV on your iPhone or iPad, and the Virgin TV Go app is designed to work with screen reader features. However, it's not compatible with JAWS on those devices. Here's how this works and what you can use instead:\n\n---\n\n## What \u201cscreen reader\u201d means for iPhone / iPad vs. JAWS\n\n- **JAWS** (Job Access With Speech) is a screen reader for Windows PCs. It's not available on iOS or iPadOS. ([en.wikipedia.org](https://en.wikipedia.org/wiki/JAWS_%28screen_reader%29?utm_source=openai))  \n- On iPhone and iPad, the built-in screen reader is **VoiceOver**, which reads the screen aloud and allows gesture-based navigation. ([support.apple.com](https://support.apple.com/guide/iphone/turn-on-and-practice-voiceover-iph3e2e415f/26/ios/26?utm_source=openai))  \n\nSo if you\u2019re using an iPhone or iPad, you\u2019ll want to enable VoiceOver instead of seeking compatibility with JAWS.\n\n---\n\n## Using Virgin TV Go on iPhone / iPad\n\nHere\u2019s how Virgin TV works on iOS (iPhone and iPad):\n\n1. Download the **Virgin TV Go app** from the Apple App Store. ([virginmedia.com](https://www.virginmedia.com/help/tv/how-to-use-virgin-tv-go-app?utm_source=openai))  \n2. Sign in using your My Virgin Media account. If needed, complete registration by verifying via email or phone and adding any required account details. ([virginmedia.com](https://www.virginmedia.com/help/tv/how-to-use-virgin-tv-go-app?utm_source=openai))  \n3. Once signed in, you\u2019ll have access to:\n   - Live TV channels  \n   - On Demand & Catch-Up content ([virginmedia.com](https://www.virginmedia.com/help/tv/how-to-use-virgin-tv-go-app?utm_source=openai))  \n   - Downloads to watch offline ([virginmedia.com](https://www.virginmedia.com/help/tv/how-to-use-virgin-tv-go-app?utm_source=openai))  \n\n4. Device limits: you can register up to **five devices** with your Virgin TV Go account, and stream on **two** at the same time. ([virginmedia.com](https://www.virginmedia.com/the-edit/tech-and-connectivity/download-the-virgin-tv-go-app?utm_source=openai))  \n\n---\n\n## Accessibility & VoiceOver support in Virgin TV Go\n\nVirgin Media\u2019s app supports accessibility features including:\n\n- **VoiceOver**: App is designed to provide spoken feedback with VoiceOver enabled on iOS. This means buttons, icons, text, and messages are announced. ([virginmedia.com](https://www.virginmedia.com/help/accessibility/visual-impairment?utm_source=openai))  \n- **Subtitles** and **Audio Description**: For Live TV and On Demand content where these are available, you can select them via a language/options icon in the app. ([virginmedia.com](https://www.virginmedia.com/help/tv/how-to-use-virgin-tv-go-app?utm_source=openai))  \n\n---\n\n## Steps: Watching with VoiceOver on your device\n\nHere\u2019s how to get everything set up:\n\n1. Enable VoiceOver:\n   - Go to **Settings \u2192 Accessibility \u2192 VoiceOver**, turn it on. You can adjust speech rate, voice, etc. ([support.apple.com](https://support.apple.com/guide/iphone/turn-on-and-practice-voiceover-iph3e2e415f/26/ios/26?utm_source=openai))  \n   - A quick way is to set VoiceOver as an Accessibility Shortcut (triple-click side or home button) for easier toggling.  \n\n2. Open the **Virgin TV Go** app and sign in. VoiceOver should read each screen element. Navigate using gestures:\n   - Swipe right/left to move between items\n   - Double-tap to activate\n   - Use two-finger swipe up/down to scroll\n\n3. To watch content:\n   - Use the **Menu** tab to find Live TV, Guide, On-Demand, or Downloads and navigate with VoiceOver.\n   - To turn on subtitles or audio description: when a video is playing, look for the language or \u201cspeech bubble\u201d icon. VoiceOver will read its label. Tap it, then select your preference. ([virginmedia.com](https://www.virginmedia.com/help/tv/how-to-use-virgin-tv-go-app?utm_source=openai))  \n\n---\n\n## What you *can\u2019t* do with JAWS on iPhone / iPad\n\n- Use JAWS directly \u2014 it's not available on iOS or iPadOS. You\u2019d have to be on a Windows PC to use JAWS.  \n- Using JAWS to screen-read the app on iPhone or iPad isn\u2019t possible, since it's not built for those platforms.\n\n---\n\nLet me know if you want help walking through setting up VoiceOver, or need tips on navigating the app\u2014happy to guide you step by step."
    }
]