[
    {
        "role": "user",
        "content": "what%20is%20arriva"
    },
    {
        "role": "assistant",
        "content": "Arriva is a major public transport company based in Europe that operates buses, trains, trams, and other passenger transport services. Here\u2019s a detailed overview based on the most recent information (as of mid-2026):\n\n---\n\n### What Is Arriva?\n\n- Arriva is a European public transport operator headquartered in Sunderland, United Kingdom. ([en.wikipedia.org](https://en.wikipedia.org/wiki/Arriva?utm_source=openai))  \n- It provides multiple modes of transport including buses, trains, trams, waterbuses, bike-sharing, school transport, demand-responsive transport services, digital booking, and ticketing systems. ([arrivagroup.com](https://www.arrivagroup.com/about-us/our-business?utm_source=openai))\n\n---\n\n### Size and Reach\n\n- The company operates in **11 European countries**, directly owning businesses in 10, plus a rolling-stock leasing company in Romania. ([arrivagroup.com](https://www.arrivagroup.com/about-us/our-business?utm_source=openai))  \n- It employs around **35,000\u201336,000 people** across its operations and delivers over **1.5 billion passenger journeys** annually. ([en.wikipedia.org](https://en.wikipedia.org/wiki/Arriva?utm_source=openai))  \n- Large operations are found in the UK, the Netherlands, Spain, Poland, the Czech Republic, Italy, Hungary, Croatia, Slovakia, and Slovenia. ([arriva.es](https://arriva.es/en/about-us/arriva?utm_source=openai))\n\n---\n\n### Ownership and Recent Changes\n\n- Arriva was a subsidiary of Deutsche Bahn (the German national rail company) from around 2010 until it was sold to the U.S.-based infrastructure investment firm **I Squared Capital**. That acquisition was announced in October 2023 and completed in **June 2024**. ([arriva.es](https://arriva.es/en/about-us/arriva?utm_source=openai))  \n- Under its new ownership, Arriva continues to pursue goals like decarbonization, sustainable mobility, and growth. ([arriva.es](https://arriva.es/en/about-us/arriva?utm_source=openai))\n\n---\n\n### Business Structure\n\nArriva\u2019s operations are split into specific regions or divisions, each with distinct responsibilities:\n\n- **UK Bus**: Operating urban, regional, rural, and inter-urban bus services across England and Wales; also provides transport services in London. ([arrivagroup.com](https://www.arrivagroup.com/about-us/our-business?utm_source=openai))  \n- **UK Trains**: Manages train operations across various contracts across Britain, including infrastructure maintenance and train station management. ([arrivagroup.com](https://www.arrivagroup.com/about-us/our-business?utm_source=openai))  \n- **The Netherlands**: Major presence with rail (regional contracts), buses, multimodal services, and coaches. The company is a major private rail operator there. ([arrivagroup.com](https://www.arrivagroup.com/about-us/our-business?utm_source=openai))  \n- **Mainland Europe**: Ties together operations in the remaining countries, offering buses, trains, and other forms of transport. ([arrivagroup.com](https://www.arrivagroup.com/about-us/our-business?utm_source=openai))\n\n---\n\n### Core Mission and Values\n\n- Arriva emphasizes **\u201cconnecting people and communities safely, reliably and sustainably.\u201d** ([arriva.es](https://arriva.es/en/about-us/arriva?utm_source=openai))  \n- It works with authorities and local governments to tailor services to modern mobility needs. This includes electrification of its bus fleets, fleet efficiency, and low-emission transport options. ([arriva.es](https://arriva.es/en/about-us/arriva?utm_source=openai))\n\n---\n\nIf you meant a different \"Arriva\" (like a product, term, or service), just tell me and I can explain that too!"
    }
]