[
    {
        "role": "user",
        "content": "how%20do%20I%20switch%20between%20paired%20things%20using%20the%20bose%20ultra%20second%20gen%20headphones"
    },
    {
        "role": "assistant",
        "content": "Here\u2019s how to switch between paired devices on the Bose QuietComfort Ultra Headphones (2nd Gen). These headphones support **multipoint Bluetooth connections**, which lets you stay connected to two devices at the same time and easily switch audio between them. ([assets.bose.com](https://assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/headphones/qcuh2-headphonearn/pdfs/897194_OG_QCUH2-HEADPHONEARN_ML.pdf?utm_source=openai))\n\n---\n\n### \u2705 How to Switch Between Devices\n\n1. **Pause** the audio playback on the device that\u2019s currently playing.  \n2. **Start playing** audio on the second device. The headphones should automatically switch over and begin streaming from the second device. ([assets.bose.com](https://assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/headphones/qcuh2-headphonearn/pdfs/897194_OG_QCUH2-HEADPHONEARN_ML.pdf?utm_source=openai))\n\nYou can still receive phone calls from either device, no matter which one is playing audio. ([bose.co.uk](https://www.bose.co.uk/en_gb/support/articles/HC1283/productCodes/QCUH2-HEADPHONEARN/article.html.search.html.search.html.search.html?utm_source=openai))\n\n---\n\n### \ud83c\udf9b Extra Controls\n\n- The **Bluetooth/Power button** is also used to *cycle through paired devices*. Press and release this button to hear which device is currently connected. ([bose.co.uk](https://www.bose.co.uk/en_gb/support/articles/HC1283/productCodes/QCUH2-HEADPHONEARN/article.html.search.html.search.html.search.html?utm_source=openai))  \n- Keep in mind: you can only play audio from one device at a time. ([assets.bose.com](https://assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/headphones/qcuh2-headphonearn/pdfs/897194_OG_QCUH2-HEADPHONEARN_ML.pdf?utm_source=openai))\n\n---\n\n### \u2699\ufe0f Managing Multipoint & Device Connections\n\n- By default, multipoint is enabled, letting you stay connected to two devices simultaneously. ([assets.bose.com](https://assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/headphones/qcuh2-headphonearn/pdfs/897194_OG_QCUH2-HEADPHONEARN_ML.pdf?utm_source=openai))  \n- If notifications or connections from your secondary device are intrusive, you can **turn off the multipoint feature** in the Bose mobile app: go to *Settings \u2192 Bluetooth Connections \u2192 Multi-point Connection*. Disabling it will drop the second device. ([bose.it](https://www.bose.it/it_it/support/articles/HC1283/productCodes/QCUH2-HEADPHONEARN/article.html.search.html.search.html?utm_source=openai))\n\n---\n\nIf you tell me what devices you're using (e.g. phone + tablet, or phone + laptop), I can walk you through switching between *your specific devices*."
    },
    {
        "role": "user",
        "content": "ipad%20and%20phone%2C%20I%20want%20to%20listen%20to%20one%20at%20a%20time%2C%20but%20be%20able%20to%20cycle%20through%20the%20two%20so%20I%20can%20choose%20which%20one%20I%20want%20when%20I%20ant"
    },
    {
        "role": "assistant",
        "content": "Here\u2019s how to cycle between your iPad and iPhone with Bose QuietComfort Ultra Headphones (2nd Gen) so you can pick which one you want to listen to at any given time.\n\n---\n\n## \u2705 What These Headphones Support\n\n- They support **multipoint Bluetooth**, meaning they can stay paired to two devices at once (e.g. your iPad and your iPhone). ([assets.bose.com](https://assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/headphones/qcuh2-headphonearn/pdfs/897194_OG_QCUH2-HEADPHONEARN_ML.pdf?utm_source=openai))  \n- **Only one device can play audio at a time.** If both are connected, you can switch which one the headphones play from. ([bose.com](https://www.bose.com/stories/bluetooth-multipoint?utm_source=openai))  \n\n---\n\n## \ud83d\udee0 How to Switch Between Devices\n\nAssuming both devices are already paired and multipoint Bluetooth is turned on:\n\n1. **Pause** audio on the device that\u2019s currently playing (say your iPhone). ([bose.it](https://www.bose.it/it_it/support/articles/HC1283/productCodes/QCUH2-HEADPHONEARN/article.html.search.html.search.html?utm_source=openai))  \n2. **Start playing** audio on the other device (your iPad). The headphones should switch over automatically. ([bose.it](https://www.bose.it/it_it/support/articles/HC1283/productCodes/QCUH2-HEADPHONEARN/article.html.search.html.search.html?utm_source=openai))  \n\nIf you're unsure which device the headphones are connected to:\n\n- Press the **Bluetooth/Power button** once and release it. The headphones will announce which device(s) are currently connected. ([bose.it](https://www.bose.it/it_it/support/articles/HC1283/productCodes/QCUH2-HEADPHONEARN/article.html.search.html.search.html?utm_source=openai))  \n\n---\n\n## \u26a0\ufe0f A Few Important Notes\n\n- After recent firmware updates, some users report that **voice prompts and device-cycling using the Bluetooth button** have become less reliable or removed. ([reddit.com](https://www.reddit.com/r/bose/comments/1thpq26/multipoint_switching_not_working_anymore/?utm_source=openai))  \n- Because of this, you might need to rely more heavily on the **Bose app** to manage connected devices. ([reddit.com](https://www.reddit.com/r/bose/comments/1rkwb46/newest_update_for_bose_quietcomfort_ultra_gen_2/?utm_source=openai))  \n\n---\n\n## \ud83d\udd27 Steps to Troubleshoot if Switching Isn't Working\n\nIf you\u2019re having trouble switching:\n\n- **Check firmware**: Update your headphones through the Bose app\u2014bugs related to switching are sometimes fixed in updates. ([techradar.com](https://www.techradar.com/audio/wireless-headphones/i-am-extremely-angry-bose-quietcomfort-ultra-headphones-2nd-gen-reportedly-lost-key-features-after-a-firmware-update-and-users-arent-ok?utm_source=openai))  \n- **Ensure multipoint is enabled** via the Bose app: Go to *Settings \u2192 Bluetooth Connections* and make sure the toggle for multipoint is on. ([assets.bose.com](https://assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/headphones/qcuh2-headphonearn/pdfs/897194_OG_QCUH2-HEADPHONEARN_ML.pdf?utm_source=openai))  \n- **If voice prompts or the power button cycle no longer work**, check the update logs or BOSE\u2019s support site\u2014they may have changed how device-switching works in newer firmware. ([reddit.com](https://www.reddit.com/r/bose/comments/1thpq26/multipoint_switching_not_working_anymore/?utm_source=openai))  \n\n---\n\nIf you like, I can walk you through exactly how to set this up with your specific devices (your iPad + iPhone) including showing where in the app to enable multipoint and manage connections. Do you want me to do that?"
    }
]