[
    {
        "role": "user",
        "content": "Can%20I%20have%20another%20user%20id%20under%20my%20earthlink%20account%20for%20mail%3F%20where%20do%20i%20configure%20this%20second%20account%3F"
    },
    {
        "role": "assistant",
        "content": "Yes \u2014 with EarthLink, you *can* have additional email addresses under your main account. Depending on what exactly you want (a full mailbox, alias, or forwarding), there are different options. Here\u2019s how you can do it and where to configure things.\n\n---\n\n### Types of \"Second\" Email Setup\n\n1. **Secondary Mailbox (full email address with storage)**  \n   You get your own mailbox, password, etc.  \n   - These are separate, fully functioning email accounts under the same EarthLink customer account.  \n   - They cost similarly or have limitations (for example, the number of mailboxes allowed). ([justanswer.com](https://www.justanswer.com/email/s6uko-true-email-address-added.html?utm_source=openai))\n\n2. **Email Alias**  \n   A different email address that forwards all incoming mail to one primary mailbox.  \n   - The alias shares storage and settings with the primary address.  \n   - You can\u2019t log in as its own user \u2014 everything forwarded to your primary email. ([help.earthlink.net](https://help.earthlink.net/portal/en/kb/articles/web-hosting-manage-email-accounts?utm_source=openai))\n\n3. **Forwarding**  \n   Redirect incoming mail from one EarthLink address to another one you choose (could be outside EarthLink), optionally keeping a copy in the original mailbox. ([kb.earthlink.net](https://kb.earthlink.net/portal/en/kb/articles/how-to-set-up-email-forwarding-in-my-account?utm_source=openai))\n\n---\n\n### How to Set It Up\n\nHere\u2019s how you configure each of these, depending on what you want:\n\n| Feature | How to Set It Up |\n|---|---|\n| **Add another full mailbox (secondary email address)** | Contact EarthLink support (\u201cEmail Experts\u201d) to request adding another email. You might be able to create it through your hosting or control panel if your plan allows multiple mailboxes. ([help.earthlink.net](https://help.earthlink.net/portal/en/kb/articles/how-to-add-a-new-email-to-your-account?utm_source=openai)) |\n| **Create an alias address** | If you have EarthLink web hosting or domain services, use the \u201cMail Aliases\u201d section in the control panel. You can create a new alias, point emails to an existing mailbox. ([help.earthlink.net](https://help.earthlink.net/portal/en/kb/articles/web-hosting-manage-email-accounts?utm_source=openai)) |\n| **Set up forwarding** | Log in to EarthLink WebMail \u2192 Preferences \u2192 General tab \u2192 Email Forwarding. Enter the address you want to forward to, enable forwarding, optionally keep a copy, and confirm via a verification code sent via text message to your phone. ([kb.earthlink.net](https://kb.earthlink.net/portal/en/kb/articles/how-to-set-up-email-forwarding-in-my-account?utm_source=openai)) |\n\n---\n\n### Where to Do It\n\n- **EarthLink WebMail**: Useful for setting up forwarding and aliasing (where applicable) from Preferences. ([kb.earthlink.net](https://kb.earthlink.net/portal/en/kb/articles/how-to-set-up-email-forwarding-in-my-account?utm_source=openai))  \n- **MyAccount or EarthLink Portal** (new interface): Used for overall account management \u2014 plan details, security, billing, adding \u201cmore email space,\u201d etc. Might allow setting up additional mailbox addresses depending on your account type. ([help.earthlink.net](https://help.earthlink.net/portal/en/kb/articles/more-email-space-faq?utm_source=openai))  \n- **Hosting Control Panel / Mail Manager** (if you use EarthLink for hosting a domain): Allows creating full mailboxes or aliases for your domain. ([help.earthlink.net](https://help.earthlink.net/portal/en/kb/articles/web-hosting-manage-email-accounts-11-3-2021?utm_source=openai))  \n\n---\n\nIf you tell me which kind of \u201csecond account\u201d you meant (alias, forwarding, or full mailbox) and whether you\u2019re using EarthLink\u2019s hosting or just basic email, I can give you step-by-step instructions specific to your setup."
    }
]