[
    {
        "role": "user",
        "content": "How%20do%20I%20set%20up%20Emergency%20Assist%20on%20Alexa%3F"
    },
    {
        "role": "assistant",
        "content": "Here\u2019s a step-by-step guide for setting up **Alexa Emergency Assist**, Amazon\u2019s subscription service that gives you hands-free access to help in case of emergencies. I\u2019ll walk you through what it does, where to find it, how to subscribe, and how to configure everything properly.\n\n---\n\n### What is Alexa Emergency Assist?\n\n- Emergency Assist is a U.S.-only **subscription service** designed to expand Alexa\u2019s emergency capabilities. ([androidauthority.com](https://www.androidauthority.com/alexa-911-emergencies-3056354/?utm_source=openai))  \n- Saying \u201cAlexa, call for help\u201d connects you to a **trained Urgent Response agent** who can contact emergency services for you. ([aboutamazon.com](https://www.aboutamazon.com/news/devices/alexa-emergency-assist?utm_source=openai))  \n- Features include:  \n  \u2022 Up to **25 people** you designate as emergency contacts ([aboutamazon.com](https://www.aboutamazon.com/news/devices/alexa-emergency-assist?utm_source=openai))  \n  \u2022 Ability to share **critical info** (medical conditions, allergies, gate codes, pets, etc.) with agents and first responders. ([aboutamazon.com](https://www.aboutamazon.com/news/devices/alexa-emergency-assist?utm_source=openai))  \n  \u2022 Smart Alerts: Alexa listens for smoke/carbon monoxide alarms and breaking glass; you\u2019ll receive phone notifications including sound snippets or \u201cDrop In\u201d if you're away. ([aboutamazon.com](https://www.aboutamazon.com/news/devices/alexa-emergency-assist?utm_source=openai))  \n\n---\n\n### How to Subscribe & Enable Emergency Assist\n\n1. Open the **Alexa app** on your phone.  \n2. Tap **More** at the bottom menu. ([tomsguide.com](https://www.tomsguide.com/news/alexa-emergency-assist-what-it-is-how-much-it-costs-and-how-it-could-save-your-life?utm_source=openai))  \n3. Select **Alexa Emergency Assist**. ([tomsguide.com](https://www.tomsguide.com/news/alexa-emergency-assist-what-it-is-how-much-it-costs-and-how-it-could-save-your-life?utm_source=openai))  \n4. Tap **Subscribe Now** and follow the prompts to complete purchase. ([androidauthority.com](https://www.androidauthority.com/alexa-911-emergencies-3056354/?utm_source=openai))  \n\n---\n\n### Configuring Emergency Assist\n\n#### Update Your Profile Information\n\n- In the Alexa app, go to More \u2192 **Settings** \u2192 **Alexa Emergency Assist**. ([tomsguide.com](https://www.tomsguide.com/news/alexa-emergency-assist-what-it-is-how-much-it-costs-and-how-it-could-save-your-life?utm_source=openai))  \n- Tap the gear icon, then \u201c**Your Information**\u201d to review your emergency address and phone number. Make sure these are correct. ([tomsguide.com](https://www.tomsguide.com/news/alexa-emergency-assist-what-it-is-how-much-it-costs-and-how-it-could-save-your-life?utm_source=openai))  \n- Then tap **Manage** to add optional but helpful details like medical conditions, allergies, gate/home access codes, etc. ([tomsguide.com](https://www.tomsguide.com/news/alexa-emergency-assist-what-it-is-how-much-it-costs-and-how-it-could-save-your-life?utm_source=openai))  \n\n#### Set Up Emergency Contacts\n\n- From the Emergency Assist dashboard, tap **Add/Remove** under \u201cEmergency Contacts\u201d. ([tomsguide.com](https://www.tomsguide.com/news/alexa-emergency-assist-what-it-is-how-much-it-costs-and-how-it-could-save-your-life?utm_source=openai))  \n- Choose people to notify automatically in case of an emergency. (Up to 25 contacts.) ([aboutamazon.com](https://www.aboutamazon.com/news/devices/alexa-emergency-assist?utm_source=openai))  \n\n#### Enable Smart Alerts\n\n- From the emergency settings page, look for \u201cSmart Alerts.\u201d Toggle to enable alerts for smoke/CO alarms or other events. ([aboutamazon.com](https://www.aboutamazon.com/news/devices/alexa-emergency-assist?utm_source=openai))  \n\n---\n\n### Using Emergency Assist\n\n- Say **\"Alexa, call for help\"** (or similar commands like \u201chelp\u201d or \u201cI need help\u201d). Alexa will contact Urgent Response. ([digprjsurvey.amazon.co.uk](https://digprjsurvey.amazon.co.uk/csad/help/node/G6WYZPF5XKHNBZKA?utm_source=openai))  \n- If a smoke or CO alarm or breaking glass is detected, Alexa will send you a notification, allow you to hear a sound snippet or drop in on a device if you\u2019re away. ([aboutamazon.com](https://www.aboutamazon.com/news/devices/alexa-emergency-assist?utm_source=openai))  \n\n---\n\n### Additional Notes & Limitations\n\n- **Doesn\u2019t directly call 911**: Alexa doesn\u2019t automatically dial emergency services (like 911) in the U.S., except under very rare setups (an Echo Connect with a landline, which is discontinued). ([androidauthority.com](https://www.androidauthority.com/alexa-911-emergencies-3056354/?utm_source=openai))  \n- **Device requirements**: Works with most **Echo speakers and displays** (Echo, Echo Dot, Show, etc.), but **not** supported on on-the-go devices like Echo Auto or Echo Buds. ([tomsguide.com](https://www.tomsguide.com/news/alexa-emergency-assist-what-it-is-how-much-it-costs-and-how-it-could-save-your-life?utm_source=openai))  \n- **Account & communications permissions**: You need Alexa Communications set up and a verified phone number tied to your Amazon/Alexa account. ([amazonforum.com](https://www.amazonforum.com/s/question/0D5at00000UOzHECA1/call-an-emergency-number?language=en_US&utm_source=openai))  \n\n---\n\nIf you want help checking whether it\u2019s available in your region or working through setup screen-by-screen (or if you want help enabling for someone else, such as an older adult), I can walk you through that too."
    }
]