[
    {
        "role": "user",
        "content": "What%20is%20the%20phone%20number%20for%20Denver%20RTD%20Certifications%20Appointments%3F%20I%20was%20originally%20told%20to%20dial%20303-299-6560%2C%20option%204%2C%20but%20when%20I%20do%20that%2C%20I%20just%20get%20disconnected."
    },
    {
        "role": "assistant",
        "content": "I checked the official RTD-Denver site, and the correct phone number for **Certification and other inquiries** (which handles scheduling ADA/Access-a-Ride certification appointments) is:\n\n**303-299-2960**. ([rtd-denver.com](https://www.rtd-denver.com/contact-us?utm_source=openai))\n\nSo you should try dialing 303-299-2960 rather than option 4 on 303-299-6560. \n\nIf that number still doesn\u2019t connect or you get cut off, let me know and I can help find an alternate contact or way to schedule."
    }
]