[
    {
        "role": "user",
        "content": "in%20teams%20I%20have%20the%20person%20I%20wish%20to%20call%20foucsed%20but%20using%20thekeyboard%20ow%20do%20I%20message%20or%20call%20her"
    },
    {
        "role": "assistant",
        "content": "If you\u2019ve got someone focused in Microsoft Teams (meaning their name/contact/chat is highlighted), here are the keyboard shortcuts to **message** or **call** them using the desktop app (Windows or Mac):\n\n---\n\n## \u2705 How to Message Someone (Chat)\n\n- Press **Ctrl + N** (Windows) or **Cmd + N** (Mac) to start a new chat. Then type their name, select them, type your message, and press **Enter** to send. ([support.microsoft.com](https://support.microsoft.com/en-US/teams/teams-channels/navigate-conversations-with-the-keyboard-in-microsoft-teams?utm_source=openai))  \n- If you\u2019re already in the chat with that person, simply tab into the message textbox (use **Tab** key) then type your message and press **Enter**. ([coloradomesa.edu](https://www.coloradomesa.edu/distance-education/documents/communicating-in-microsoft-teams.pdf?utm_source=openai))\n\n---\n\n## \ud83d\udcde How to Call Someone (Audio or Video)\n\nIf the person is focused/highlighted or selected:\n\n- To start an **audio call**, press **Ctrl + Shift + C** (Windows) if you're in the list of contacts (or chat window). ([eriercd.org](https://www.eriercd.org/images/pdf/computer/L16keyboard.pdf?utm_source=openai))  \n- For a **video call**, press **Ctrl + Shift + U** (Windows). ([eriercd.org](https://www.eriercd.org/images/pdf/computer/L16keyboard.pdf?utm_source=openai))\n\n---\n\n## \ud83d\udcac Useful Extras & Search / Shortcut Commands\n\n- Use **Ctrl + E** (Windows) or **Cmd + E** (Mac) to focus on the Search bar. From there, you can type commands like `/call [name]` to directly initiate a call. ([support.microsoft.com](https://support.microsoft.com/en-us/teams/chat/use-commands-in-microsoft-teams?utm_source=openai))  \n- If you're using a screen reader or accessibility mode, the same shortcuts (**Ctrl + Shift + C** for audio, **Ctrl + Shift + U** for video) apply when the focused contact is selected. ([support.microsoft.com](https://support.microsoft.com/en-us/accessibility/teams/use-a-screen-reader-to-make-and-answer-calls-in-microsoft-teams?utm_source=openai))  \n\n---\n\nIf you tell me whether you\u2019re using Windows, Mac, or Teams in a browser, I can give you the exact shortcuts for your setup!"
    }
]