[
    {
        "role": "user",
        "content": "in%20outlook%20how%20do%20I%20bring%20up%20a%20list%20of%20folders%20that%20I%20might%20want%20to%20delete"
    },
    {
        "role": "assistant",
        "content": "If you're trying to bring up a list of all Outlook folders, especially to decide which ones you might want to delete, here are a few methods depending on the version of Outlook you\u2019re using (desktop, web, or mobile). Once you see all your folders clearly, you can more easily spot candidates for deletion (e.g. empty, duplicated, old folders).  \n\n---\n\n## \ud83d\udda5\ufe0f In Outlook Desktop (Windows / Mac)\n\n### 1. Make sure the **Folder Pane** is visible and expanded\n- Go to **View** \u2192 **Folder Pane** \u2192 select **Normal** (or **Expanded** in some versions). This ensures the folder pane on the left shows all your mail folders. ([support.microsoft.com](https://support.microsoft.com/en-au/office/show-all-folders-in-outlook-b977276a-ffa3-4f6c-9839-b9e6a736e154?utm_source=openai))  \n- If the Folder Pane is minimized or hidden, look for a small \u201c>\u201d near its edge or pin button to expand and pin it. ([office-watch.com](https://office-watch.com/2021/how-to-keep-the-folder-pane-expanded-in-outlook/?utm_source=openai))  \n\n### 2. Use the **Folder List** view\n- At the bottom of the navigation pane (left-hand side), click the **Folders** icon or button to switch into a view that shows all of your Outlook folders (mail, calendar, contacts, etc.) not just the current folder you're in. ([nemsys.com](https://nemsys.com/bin/uploads/2017/07/Outlook-2016-Guide.pdf?utm_source=openai))  \n- A keyboard shortcut to toggle this is **Ctrl + 6** in many versions. ([nemsys.com](https://nemsys.com/bin/uploads/2017/07/Outlook-2016-Guide.pdf?utm_source=openai))  \n\n---\n\n## \ud83c\udf10 Outlook Web / Outlook.com\n\n- On the web, you\u2019ll usually see a collapsible sidebar listing your folders. If some are hidden, look for arrows or \u201cMore\u201d links at the bottom to expand sections. ([geekchamp.com](https://geekchamp.com/how-to-view-folders-in-outlook-simple-access-guide/?utm_source=openai))  \n- Some folders might be nested; expand parent folders by clicking the arrows next to them. ([geekchamp.com](https://geekchamp.com/how-to-view-folders-in-outlook-simple-access-guide/?utm_source=openai))  \n\n---\n\n## \ud83d\udce7 IMAP or Shared Mailboxes\n\nIf you\u2019re using IMAP (or have shared mailboxes), sometimes Outlook doesn\u2019t display all server-side folders by default.\n\n- Right-click on the **Inbox** of the relevant account \u2192 choose **IMAP Folders** (or *\u2018Subscribed Folders\u2019* depending on version). ([caorda.com](https://www.caorda.com/support/setup/imap-i-cant-see-all-my-folders-in-outlook/?utm_source=openai))  \n- There you can query all server folders and optionally **unsubscribe** ones you don\u2019t need (or delete them if they\u2019re under your control). ([support.tigertech.net](https://support.tigertech.net/outlook-show-all-folders?utm_source=openai))  \n\n---\n\n## \u2705 Once You See All Folders: Identifying Deletions\n\nHere are tips to help figure out which folders you might want to delete:\n\n- **Empty Folders**: Expand everything and look for folders with no emails.  \n- **Duplicates or similar-named folders**: Sometimes rules or migrations create overlapping folders.  \n- **Old folders**: Ones you haven\u2019t used in a long time (e.g. for a project you\u2019re done with).  \n- **Unneeded IMAP server-side folders**: Things like *Junk*, *Spam*, *Trash* if they\u2019re duplicates or managed elsewhere.  \n\n---\n\nIf you tell me which platform you\u2019re using (Outlook for Windows, Outlook Mac, Web, Mobile, etc.), I can give you specific steps tailored to your version. Want me to walk you through that?"
    },
    {
        "role": "user",
        "content": "how%20do%20I%20do%20that%20using%20ther%20keyboard%20and%20jaws"
    },
    {
        "role": "assistant",
        "content": "Here\u2019s how to bring up the full folder list in Outlook using the keyboard *with* JAWS, and how to navigate it so you can determine which folders might be candidates for deletion.\n\n---\n\n## \ud83d\udd11 Key Shortcuts in Outlook (Desktop, Windows)\n\nThese work even with JAWS running \u2014 Outlook\u2019s own keyboard shortcuts are usually recognized fine.\n\n| Action | Shortcut |\n|---|---|\n| Switch to **Mail view** | Ctrl + 1 ([unseminary.com](https://unseminary.com/wp-content/uploads/Outlook_Keyboard_Shortcuts.pdf?utm_source=openai)) |\n| Switch to **Folder List** in Navigation Pane (left pane) | Ctrl + 6 ([unseminary.com](https://unseminary.com/wp-content/uploads/Outlook_Keyboard_Shortcuts.pdf?utm_source=openai)) |\n| **Go to a different folder** (Go-To dialog) | Ctrl + Y ([unseminary.com](https://unseminary.com/wp-content/uploads/Outlook_Keyboard_Shortcuts.pdf?utm_source=openai)) |\n| **Expand / Collapse** a group (in Folder Pane) | + / \u2212 (on numeric keypad) ([unseminary.com](https://unseminary.com/wp-content/uploads/Outlook_Keyboard_Shortcuts.pdf?utm_source=openai)) |\n\n---\n\n## \ud83d\udd0a What JAWS Adds / Useful Commands\n\nOnce you\u2019ve used the Outlook shortcuts above to focus the Folder List, JAWS lets you navigate and explore what\u2019s on-screen using its special commands.\n\n- Use **Tab** / **Shift + Tab** to move between different sections of the Outlook window (e.g. from folder pane to message list). ([thanksamerica.us](https://thanksamerica.us/info-and-education/ms-outlook.php?utm_source=openai))  \n- Within the folder tree (Folder List pane), use **Up Arrow** / **Down Arrow** to move through folders. **Right Arrow** to expand a collapsed folder, **Left Arrow** to collapse. ([vip.chowo.co.uk](https://vip.chowo.co.uk/wp-content/uploads/jaws/Windows-Mail-Guide.html?utm_source=openai))  \n- Use JAWS\u2019 **\u201csay all\u201d** (INSERT + Down Arrow) or **list commands** (Insert + F6 for headings, etc.) when scanning complex windows. ([support.freedomscientific.com](https://support.freedomscientific.com/content/html/jawshq/JAWS-Keystrokes.html?utm_source=openai))  \n\n---\n\n## \ud83d\udee0\ufe0f Steps to Bring Up and Navigate Folder List\n\nHere\u2019s a suggested workflow:\n\n1. Make sure Outlook has focus (your active app).\n2. Press **Ctrl + 6** \u2192 this switches Outlook into showing the Folder List in the Navigation Pane.  \n3. Use **Up / Down Arrow** to move through all your folders. If a folder has children (subfolders), pressing **Right Arrow** will expand it; **Left Arrow** collapses it.\n4. If you want to jump to a specific folder you know by name, press **Ctrl + Y**, then type some letters of that folder. Use Arrow keys / Enter to select. ([unseminary.com](https://unseminary.com/wp-content/uploads/Outlook_Keyboard_Shortcuts.pdf?utm_source=openai))  \n5. If you're exploring and want to hear folder names, JAWS will speak each as you navigate with the arrow keys.\n\n---\n\n## \ud83d\uddd1\ufe0f Deciding Which Folders Might Be Deleted\n\nOnce you can navigate the folder list:\n\n- Observe **Unreads/Counts**: JAWS may speak how many unread items are in each (e.g. \u201cFolder name, two unread messages\u201d) which helps identify active vs. seldom-used.  \n- Check for **empty folders** \u2014 no unread, no recent activity.  \n- Look for folders with weird names, duplicates, or old project / archived use.  \n- Ensure you don't delete system or default folders like Inbox, Sent Items, Drafts, etc.\n\n---\n\nIf you tell me whether you\u2019re using Outlook **for Microsoft 365 (desktop app)** or **New Outlook** (or another), I can give more precise JAWS navigation tips (since UI can differ). Want that?"
    }
]