[
    {
        "role": "user",
        "content": "how%20do%20i%20perform%20a%20reset%20on%20my%20humanware%20mantis%20q40%20braille%20display"
    },
    {
        "role": "assistant",
        "content": "Here\u2019s how to perform a reset (factory reset / clear user data) on your HumanWare / APH **Mantis Q40** braille display. Be aware that this will erase *all user data and settings*, so back up anything you want to keep first.\n\n---\n\n### \u2699\ufe0f Step-by-Step: Factory Reset via Diagnostic / Recovery Mode\n\n1. **Unplug the device** from power (if connected to an external power source). ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n2. **Shut it down** properly, if it's on:  \n   - Press and hold the power button for about 2 seconds until the device prompts \u201cShut down?\u201d  \n   - Use the *Previous* or *Next* thumb key to select **OK**, then press any cursor-routing key or Enter. ([wssb.wa.gov](https://www.wssb.wa.gov/sites/default/files/2021-10/Mantis-User-Guide-V2.pdf?utm_source=openai))  \n3. **Enter Recovery Mode / Diagnostic Menu**:  \n   - Press and hold the **Power** button **and** the **Home** button at the same time. Keep them held until *\u201cRecovery mode\u201d* shows on the braille display. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n   - The device will shut down automatically afterward, then start up again and bring you into the Diagnostic menu. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n4. **Use the Diagnostic Menu to reset**:  \n   - Navigate through the menu using the *Previous* and *Next* thumb keys.  \n   - Locate **Factory reset**, **Clear user data**, or **Clear user configuration**, depending on what level of reset you need. Selecting any of those options will erase data and settings. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n   - Once you've chosen the correct option, use any **cursor-routing key** (or Enter) to activate it. Confirm any prompts if necessary. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n5. After the reset, select **Close** in the Diagnostic menu and press a cursor-routing key. The device will shut down. Turn it on again with the Power button for about 2 seconds to complete the process. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n\n---\n\n### \u26a0\ufe0f Important Notes\n\n- Some options in this menu are **irreversible**, including factory reset, clear user data, and clear user configuration. Once you perform them, **you cannot recover any deleted content**. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n- If your device is frequently used in \u201cTerminal only mode,\u201d or has custom config, make sure you understand what will be cleared. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n\n---\n\nIf you tell me exactly what you mean by \"reset\" (just settings, deleting content, wiping everything, etc.), I can walk you through the right version."
    },
    {
        "role": "user",
        "content": "where%20is%20the%20home%20button%3F"
    },
    {
        "role": "assistant",
        "content": "On the HumanWare / APH Mantis Q40, the **Home button** is:\n\n- A **small, round button** located at the front edge of the device, **centered** between other thumb keys. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n- It sits between the **Left Pan (or Left Thumb)** key and the **Right Pan** key. These are all part of a row of five buttons on the front edge. ([wssb.wa.gov](https://www.wssb.wa.gov/sites/default/files/2021-10/Mantis-User-Guide-V2.pdf?utm_source=openai))  \n\nHere\u2019s how the row of buttons is laid out, from left to right:  \n1. Previous Thumb Key  \n2. Pan Left (left thumb) Key  \n3. **Home Key** (round, in the middle)  \n4. Pan Right (right thumb) Key  \n5. Next Thumb Key ([wssb.wa.gov](https://www.wssb.wa.gov/sites/default/files/2021-10/Mantis-User-Guide-V2.pdf?utm_source=openai))\n\nIf you place the Mantis in front of you with the braille cells closest to you, the Home button is roughly in the center on the front edge, just beyond the braille cells. ([manuals.plus](https://manuals.plus/humanware/mantis-q40-braille-display-manual.pdf?utm_source=openai))  \n\nIf you want, I can send you an image showing exactly where it is, to help you locate it more easily."
    },
    {
        "role": "user",
        "content": "how%20do%20i%20do%20a%20factory%20reset%20on%20my%20mantis%20q40%20braille%20display"
    },
    {
        "role": "assistant",
        "content": "Here are the updated, official steps to perform a **factory reset** on your HumanWare / APH **Mantis Q40** braille display, along with details on what gets erased and what doesn\u2019t:\n\n---\n\n### \u2705 How to Do a Factory Reset\n\nThese steps use the **Diagnostic (Recovery) menu**. They erase all user data and settings, including Wi-Fi credentials, paired devices, files stored in internal memory, configuration settings, etc. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))\n\n1. **Unplug from external power** (if plugged in) ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n2. **Power off the device**  \n   - Press and hold the **Power** button (~2 seconds).  \n   - When the screen says \u201cShut down?\u201d, use the *Previous* or *Next* thumb keys to select **OK**, then press any cursor-routing key or Enter to confirm. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n3. **Enter Recovery / Diagnostic Mode**  \n   - With the device off and unplugged, press and hold the **Power + Home** buttons at the same time. Hold until the display shows \u201cRecovery mode\u201d, then release. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n   - The device may shut down again. When it restarts (by pressing Power for ~2 seconds), it will boot into the Diagnostic menu. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n4. **Select Factory Reset**  \n   - Navigate using the *Previous* and *Next* thumb keys to locate **\u201cFactory reset\u201d** (or similarly named options like \u201cClear user data\u201d, \u201cClear user configuration\u201d). ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n   - Press a cursor-routing key or Enter to choose it. There will be an irreversible warning. Confirm to proceed. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n5. **Exit Diagnostic Menu**  \n   - After reset finishes, navigate to **Close** and press any cursor-routing key. The device will shut down. Turn it back on (Power ~2 seconds) to complete the reset and start fresh. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n\n---\n\n### \u2139\ufe0f What Does/Doesn\u2019t Get Erased\n\n- **Erased**:  \n  \u2022 All user data (files, documents) stored internally.  \n  \u2022 Wi-Fi and Bluetooth pairings.  \n  \u2022 Settings, preferences, configuration.  \n  \u2022 Any custom profiles.  \n\n- **Not erased**:  \n  \u2022 The firmware currently installed.  \n  \u2022 Core system functions.  \n  \u2022 Exported backups (if you\u2019ve saved them elsewhere).  \n\n---\n\nIf you'd like help backing up your data before doing the reset, or restoring after, I can walk you through those steps too."
    }
]