[
    {
        "role": "user",
        "content": "I%20had%20apple%20pay%20set%20up%20on%20my%20revolut%20to%20top%20up%20my%20account.%20From%20last%20weekend%2C%20i%20see%20my%20apple%20pay%20is%20no%20longer%20working%2C%20and%20I%20now%20need%20to%20top%20up%20via%20my%20bank.%20Is%20there%20any%20reason%20for%20this%3F%20and%20should%20apple%20pay%20still%20work%3F"
    },
    {
        "role": "assistant",
        "content": "Hey \u2014 this is a good question. Yes, Apple Pay top-ups *should* generally still work with Revolut, but there *are* some situations and recent rule changes that might explain why yours stopped. It depends a lot on which country you're in, what kind of card you have, and which scheme (Visa, Mastercard, etc.) issued it. Here's a breakdown of likely reasons and what you can check:\n\n---\n\n## What we know\n\n- Revolut\u2019s \u201cAdd money / Top up\u201d feature includes an option to use Apple Pay (or Google Pay) when adding money to your account. ([help.revolut.com](https://help.revolut.com/en-ES/help/adding-money/with-card/add-money-with-apple-pay-or-google-pay/?utm_source=openai))  \n- But Revolut has clearly stated that **not all cards, countries or currencies are supported** for deposits via Apple/Google Pay. Some cards are restricted or \u201cnot eligible.\u201d ([help.revolut.com](https://help.revolut.com/en-ES/help/adding-money/with-card/add-money-with-apple-pay-or-google-pay/?utm_source=openai))  \n\n---\n\n## Rule changes impacting card-top ups\n\nA key change came into effect on **September 30, 2024**, when **Visa updated its rules** around how deposits (\u201cmovement of money from one account to another via card\u201d) are classified. Because of this, some card issuers no longer allow their cards to be used as \u201cdeposits\u201d in certain contexts. Revolut has public guidance that these changes affect:\n\n- Cards issued in **India** \u2014 users with Indian cards (Visa, Mastercard) often can\u2019t use them to top up Revolut accounts anymore. ([help.revolut.com](https://help.revolut.com/en-FR/help/adding-money/with-card/more-help-with-adding-money-with-a-card/restricted-card-deposits/?utm_source=openai))  \n- Users with US Revolut accounts trying to use cards issued outside the US \u2014 that\u2019s also restricted. ([help.revolut.com](https://help.revolut.com/en-FR/help/adding-money/with-card/more-help-with-adding-money-with-a-card/restricted-card-deposits/?utm_source=openai))  \n\nIn France, for example, Revolut\u2019s help section confirms that the following now *don\u2019t work*:\n\n- Adding money via card for cards issued in India  \n- Adding money via Apple Pay / Google Pay using those cards  \n- Using payment links with those cards ([help.revolut.com](https://help.revolut.com/en-FR/help/adding-money/with-card/more-help-with-adding-money-with-a-card/restricted-card-deposits/?utm_source=openai))  \n\n---\n\n## Possible reasons your Apple Pay top-ups suddenly stopped\n\nGiven your situation (\u201cthey worked until last weekend\u201d), here are plausible causes:\n\n1. **Card issuer or country restriction** \u2014 If your card is from a country that was affected by these Visa/or Mastercard changes, your card may now be blocked from being used to top up via Apple Pay.  \n2. **Updated scheme classification** \u2014 Your bank may now classify the transaction differently (e.g. as a \u201cdeposit\u201d rather than a \u201cgoods purchase\u201d or something else), and refuse it.  \n3. **Minimum amounts changed** \u2014 Some users have noticed a sudden jump in minimum top-up amounts (via card or Apple Pay) in certain countries. So small top-ups may not process. ([reddit.com](https://www.reddit.com/r/Revolut/comments/1fa9vsn?utm_source=openai))  \n4. **Bank / issuer side block** \u2014 Occasionally, the bank issuing the card may block usage for \u201cwallet top-ups\u201d or \u201celectronically recognized payments\u201d to Revolut or similar services.  \n5. **Temporary outage or changes** \u2014 Less likely given your description, but sometimes Revolut or payment processors might have temporary service disruptions.  \n\n---\n\n## What you should check / do\n\nTo figure out whether Apple Pay top-ups *should* still be possible for *you*, try the following:\n\n- **Check Revolut\u2019s \u201cAdd money\u201d/help screen**: When you tap Add Money \u2192 select Apple Pay, see whether your card appears as eligible. The app often shows which methods are supported (or not) for your region.  \n- **Check Revolut\u2019s Help / FAQ** (for your country) around \u201cRestricted card deposits\u201d or \u201cAdding money via card / Apple Pay.\u201d Revolut has country-specific help pages. ([help.revolut.com](https://help.revolut.com/en-ES/help/adding-money/with-card/add-money-with-apple-pay-or-google-pay/?utm_source=openai))  \n- **Contact your card-issuing bank** to ask if they allow your card for digital wallet deposits to Revolut. If something changed there, they can confirm.  \n- **Try adding a different payment method**: e.g. a different card, or use a bank transfer if available. If a different card works, that suggests the issue is with the original card\u2019s eligibility.  \n\n---\n\n## Likely conclusion for your case\n\nIf your Apple Pay top-ups stopped last week without any change on your side, the most probable cause is **a rule change or scheme/issuer restriction that just kicked in \u2014 especially if your card is issued in a region subject to Visa/Mastercard\u2019s updated classification rules** (for example, India or outside the US). Revolut has stated that because these changes come from the card schemes themselves, there may not be anything they can do to re-enable blocked cards. ([help.revolut.com](https://help.revolut.com/en-FR/help/adding-money/with-card/more-help-with-adding-money-with-a-card/restricted-card-deposits/?utm_source=openai))  \n\n---\n\nIf you tell me your country / what kind of card you\u2019re using (e.g. Visa or Mastercard, which country issued it), I can check whether there\u2019s a specific restriction that applies to *you*. Would you like me to look into that for you?"
    },
    {
        "role": "user",
        "content": "how%20do%20you%20spell%20geuro%3F"
    },
    {
        "role": "assistant",
        "content": "I\u2019m not sure what you\u2019re referring to by \u201cgeuro\u201d \u2014 here are a few guesses:\n\n- If you mean the currency of the European Union, it\u2019s spelled **euro**.  \n- If you meant the German word for \u201ceuro,\u201d it\u2019s still **Euro** (same word).  \n- If you meant something else (e.g. a place, person, product), can you give me a little more context?"
    },
    {
        "role": "user",
        "content": "its%20called%20the%20geauro%20bar%2C%20like%20a%20technology%20bar%3F"
    },
    {
        "role": "assistant",
        "content": "I couldn\u2019t find anything credible when searching for \u201cGeauro Bar\u201d or \u201cGeauro Bar technology bar\u201d \u2014 nothing came up matching that exact name. It could be:\n\n- A mis-spelling or mistranslation of something else\n- A very new product / small startup with little online presence\n- Something with a different name than what you heard\n\nHere are some tech bars or similarly named things I *did* find that are close or possibly relevant:\n\n- **BUSY Bar** \u2014 a productivity multi-tool device with an LED pixel screen; used to show status (like \u201cbusy\u201d) when you're in calls, streaming, etc. ([busy.app](https://busy.app/products/busy-bar?utm_source=openai))  \n- **Tech-Bar** (Australia) \u2014 a coffee-machine type of \u201cbar tech\u201d for caf\u00e9s, with touch screens, temperature control, etc. ([tech-bar.com.au](https://tech-bar.com.au/wp-content/uploads/2021/08/Techbar-Brochure.pdf?utm_source=openai))  \n\n---\n\nIf you tell me where/how you heard it (a video, something online, from a friend, what country, etc.), I can try to narrow down if \u201cGeauro Bar\u201d might be one of those or something similar. Do you want me to dig deeper based on where you saw it?"
    }
]