[ { "role": "user", "content": "I%27m%20a%20permanent%20tsb%20customer%20in%20ireland.%20How%20do%20i%20add%20a%20payee%20to%20my%20account%3F" }, { "role": "assistant", "content": "To add a payee on your Permanent TSB (PTSB) account in Ireland, follow these steps. You can do this either via the **mobile app** or through **Open24 internet banking**. Both methods require confirming via a second security step\u2014either a push notification in the app or a one-time code by SMS.\n\n---\n\n## \ud83d\udcf1 Via the PTSB Mobile Banking App\n\n1. Log in to your PTSB mobile app. \n2. At the bottom navigation bar, select **Transfer**. \n3. If it\u2019s the first time you\u2019re sending money to this payee, tap **Add a Payee**. \n4. Fill out:\n - Which of your accounts you want to pay *from* \n - The name of the payee \n - The payee\u2019s IBAN \n - A payment reference (your note to the recipient) \n5. Hit **Continue** to review the payee details. \n6. Tap **Verify** to confirm setting up the payee. \n7. Complete verification\u2014either via a push notification or a one-time code to your registered mobile number. \n\nOnce confirmed, the payee is saved, and you can transfer money to them going forward. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-set-up-a-new-payee/?utm_source=openai))\n\n---\n\n## \ud83d\udcbb Via Open24 Internet Banking\n\n1. Log in to your **Open24** online account at the Permanent TSB website. \n2. Go to **Payments & Transfers**. \n3. Choose **Transfer to another account**. \n4. If it\u2019s a new payee, select **Add a Payee**. \n5. Enter the required details: \n - Your account to pay from \n - Payee name \n - IBAN \n - Payment reference \n6. Continue to review the details. \n7. Hit **Verify** and complete the security check via app or SMS. \n\nOnce verified, the payee will show up in your list of payees for future transfers. ([support.bux.com](https://support.bux.com/en/support/solutions/articles/1000304055-how-can-i-make-an-international-payment-to-bux-from-ireland-?utm_source=openai))\n\n---\n\n## \u26a0\ufe0f Things to Keep in Mind\n\n- If you don\u2019t have the PTSB app set up for push notifications, or it\u2019s not properly linked, the verification might come by SMS. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/pay-a-bill/add-new-bill/?utm_source=openai)) \n- Some features\u2014like setting up **international or SWIFT payees**\u2014may only be possible via the desktop version (Open24) or might require a branch visit. ([apps.apple.com](https://apps.apple.com/me/app/permanent-tsb/id588969201?utm_source=openai)) \n\n---\n\nIf you tell me whether you're using the app or online banking, I can walk you through screen-by-screen instructions." }, { "role": "user", "content": "how%20do%20i%20review%20my%20existing%20payees%3F" }, { "role": "assistant", "content": "Here\u2019s how you can view your existing payees in Permanent TSB (PTSB) using the mobile banking app or Open24 online banking. These methods let you see details, send payments to, or delete payees. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai))\n\n---\n\n## \ud83d\udcf1 Via the PTSB Mobile App\n\n1. Log in to the PTSB app. \n2. Tap the **Transfer** tab located in the bottom navigation bar. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai)) \n3. You should see a list of your saved payees (including international ones, if you have those set up) along with a dropdown arrow beside each. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai)) \n4. Tap the dropdown arrow for any payee to expand and view their banking details (e.g. IBAN, name, etc.). ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai)) \n5. From there, you may also get options to **send money** to that payee or **delete** the payee. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai)) \n\n---\n\n## \ud83d\udcbb Via Open24 Online Banking\n\n1. Log in to your Open24 account through your browser. \n2. From the menu, go to **Send money** (or Transfers/Funds Transfer). ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai)) \n3. Click the **My payees** tab\u2014this shows your saved list of payees. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai)) \n4. Click on a payee\u2019s name in the list to view full details. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai)) \n5. You should also see options to initiate a payment to the payee, or to delete a payee if no longer needed. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai)) \n\n---\n\nIf you tell me whether you're using the app or Open24, I can give you step-by-step instructions specific to that." }, { "role": "user", "content": "i%27m%20using%20the%20business%2024%20account%20on%20desktop" }, { "role": "assistant", "content": "If you\u2019re using **Business24 online banking on desktop** with Permanent TSB, here\u2019s how to review your existing payees. These steps cover how to find your saved payees, view their details, and remove any you no longer want.\n\n---\n\n## \ud83d\udda5 Accessing Business24 to Review Payees\n\n1. Go to the Permanent TSB website and log in to your **Business24** online banking dashboard. \n (You\u2019ll use your business credentials\u2014customer number, password, etc.) ([ptsb.ie](https://www.ptsb.ie/globalassets/pdf-documents/business-banking/guide-to-business-banking-01.26.pdf?utm_source=openai))\n\n2. In the left-hand menu, click on **Send Money** or it might say **Payments & Transfers**. This is where you start a transaction. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai))\n\n3. When in the Send Money/Payments section, look for the **My Payees** tab (or a \u201cPayees\u201d section). This lists all payees you\u2019ve saved. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai))\n\n---\n\n## \ud83d\udd0d What You Can Do with Each Payee\n\n- **View Details**: Click on a payee\u2019s name from that list to see their banking info (IBAN, account name, etc.) ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai)) \n- **Pay**: Use the same listing to initiate a payment to any of your existing payees. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai)) \n- **Delete**: If you no longer need a payee, there will usually be a \u201cdelete\u201d option on their payee details page. Confirming this removes them from your saved payees. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai))\n\n---\n\nIf you want, I can send you step-by-step instructions with screenshots specific to Business24 to make this easy, or help you locate where exactly on your dashboard everything is." }, { "role": "user", "content": "i%20don%27t%20see%20the%20send%20money%20link" }, { "role": "assistant", "content": "If you\u2019re logged into **Business24 online banking (desktop)** and don\u2019t see a \u201cSend Money\u201d link or something similar, it might just be a naming or layout difference. Permanent TSB calls it **\u201cMy Payees\u201d** found under **Send Money** in Open24 for personal users, but the business dashboard might label things differently or your permissions could be limited. Here\u2019s what to try.\n\n---\n\n## \ud83d\udd04 What the site says for regular Open24 users\n\nAccording to PTSB\u2019s help pages:\n\n- Under **Open24**, you go to **Send Money** on the left sidebar. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai)) \n- Then select **My Payees**. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai)) \n- There you should be able to **view, pay, or delete existing payees** by clicking their name. ([ptsb.ie](https://www.ptsb.ie/help-and-support/help-with-banking/transferring-money/how-do-i-view-the-details-of-a-payee/?utm_source=openai)) \n\n---\n\n## \u2699 What to check for Business24\n\nBecause you\u2019re using Business24, there are a few extra things that might be hiding or stopping you from seeing anything:\n\n1. **Permissions / User rights** \n If there are multiple users on the business account, not everyone may have full access to payments or payee management. You might need a specific user role (e.g. Admin or Payments User) to see send-money/payees. \n\n2. **Menu labels differ** \n \u201cSend Money\u201d might be called something else\u2014**Payments & Transfers**, **Transfers**, **Pay a Business**, etc. Look out for these as alternate names. \n\n3. **Submenu collapse** \n The menu may be collapsed or grouped. For example, \u201cPayments & Transfers\u201d could be under a \u201cTransactions\u201d heading you need to expand. \n\n4. **Account type** \n Business accounts sometimes have different interfaces/features than personal accounts. It could be that Business24 has its own dedicated section for \u201cOutgoing Payments\u201d, \u201cPayee Management\u201d, or \u201cBeneficiaries\u201d instead. \n\n5. **Business-specific restrictions** \n Some business accounts require additional verification to enable payee management, especially if the payee is international. \n\n---\n\n## \ud83e\udded What you can do to find it\n\nHere are some steps to locate your payees when \u201cSend Money\u201d isn\u2019t clearly visible:\n\n- Look through the main menus at the top or left for labels like **Payments**, **Transfers**, **Outgoing Payments**, **Manage Payees** or **Beneficiaries**. \n- Check for headings in the dashboard like **Payment Services**, **Payment Tools**, **Payee Manager**. \n- If your menu items have drop-down arrows or sub-sections, explore them to see if \u201cMy Payees\u201d or a similarly named option is hidden. \n- Use the search bar (if available) \u2014 some business banking dashboards allow typing things like \u201cpayee\u201d or \u201cpayees\u201d to filter to that section. \n- Check your user role \u2014 if someone else set up the account, they could have restricted your view. \n\n---\n\nIf you like, I can help you find exactly where it\u2019s located in **Business24** by pulling up their current user guide/dashboard layout. Do you want me to locate that for you?" }, { "role": "user", "content": "is%20the%20album%20now%2012%20inch%2080%27s%201986%20available%20on%20itunes%3F" }, { "role": "assistant", "content": "I couldn\u2019t find any evidence that **NOW 12\u201d 80s: 1986 (Part One or Part Two)** is currently available to buy on **iTunes**. The details seem to indicate physical release only so far. \n\nHere\u2019s what turned up:\n\n- The album is available as a **physical release (4-CD set)** through NOW Music and retailers like HMV, with release dates of **February 6, 2026** for Part One and **April 10, 2026** for Part Two. ([nowmusic.com](https://nowmusic.com/products/now-12-80s-1986-part-one-4cd?utm_source=openai)) \n- I found the older album *NOW 12\u201d 80s: 1982 \u2013 Part 1* listed on Apple Music / the iTunes Store, which shows that series *can* be released digitally. ([music.apple.com](https://music.apple.com/gb/album/now-12-80s-1982-part-1/1721536374?utm_source=openai)) \n- However, for *NOW 12\u201d 80s: 1986* (both parts), there are no listings or purchase options in iTunes/Apple\u2019s digital store that I could confirm as of now.\n\nIf you like, I can double-check your country (sometimes digital availability varies by region) and see if there\u2019s any news about when\u2014or if\u2014Part One or Two will be released digitally." }, { "role": "user", "content": "is%20now%2012%2080%27s%201985%20available%20on%20apple%20music%3F" }, { "role": "assistant", "content": "Yes \u2014 *NOW 12\" 80s: 1985 \u2013 Part One* is available on Apple Music in the UK under the title *NOW 12\" 80s: 1985 \u2013 Part One*. ([music.apple.com](https://music.apple.com/gb/album/now-12-80s-1985-part-one/1821916600?utm_source=openai))\n\nHere are the details:\n\n- Released July 11, 2025. ([music.apple.com](https://music.apple.com/gb/album/now-12-80s-1985-part-one/1821916600?utm_source=openai)) \n- It\u2019s a compilation album by various artists, featuring 46 tracks with extended mixes. ([music.apple.com](https://music.apple.com/gb/album/now-12-80s-1985-part-one/1821916600?utm_source=openai)) \n- Price in the UK: \u00a310.99. ([music.apple.com](https://music.apple.com/gb/album/now-12-80s-1985-part-one/1821916600?utm_source=openai)) \n\n---\n\nIf you want, I can also check whether *Part Two* or other volumes (like 1986) are on Apple Music in your region. Do you want me to check that for your country?" }, { "role": "user", "content": "yes%20please%2C%20check%20is%20part%202%20is%20available%20in%20ireland%20along%20with%20part%201" }, { "role": "assistant", "content": "I checked \u2014 *NOW 12\" 80s: 1985 \u2013 Part One* is listed on Apple Music UK, but I didn\u2019t find any credible listings showing *Part Two* is available in the **Ireland** Apple Music catalog. ([music.apple.com](https://music.apple.com/gb/album/now-12-80s-1985-part-one/1821916600?utm_source=openai))\n\nIf you want, I can try checking alternative digital platforms (like Spotify, Amazon Music, etc.) to see if *Part Two* is available somewhere that works in Ireland." }, { "role": "user", "content": "is%20now%20yearbook%201972%20available%20on%20apple%20music%3F" }, { "role": "assistant", "content": "I couldn\u2019t find confirmation that *NOW \u2013 Yearbook 1972* is available on Apple Music \u2014 it doesn\u2019t appear in the Apple Music catalogue I searched.\n\nHere\u2019s what *is* known:\n\n- The album is available physically from NOW Music, in a 4-CD set with 80 tracks. ([nowmusic.com](https://nowmusic.com/products/now-yearbook-1972-4cd-exclusive-numbered-print?utm_source=openai)) \n- It\u2019s also listed on various physical music retailers but no listings show it streaming on Apple Music. ([nowmusic.com](https://nowmusic.com/products/now-yearbook-1972-4cd-exclusive-numbered-print?utm_source=openai)) \n\nIf you like, I can try a deeper search specifically for Ireland\u2019s Apple Music catalogue to double-check availability there." }, { "role": "user", "content": "how%20do%20i%20access%20the%20music%20store%20i%20like%20music" }, { "role": "assistant", "content": "It depends exactly what \u201cI Like Music\u201d refers to. If you mean **I Like Music (ILM)** \u2014 a service that provides legal access to music for commercial/production use \u2014 here\u2019s how you access it and what it offers:\n\n---\n\n## \ud83d\udd0d What is \u201cI Like Music\u201d (ILM)\n\n- ILM is a commercial music licensing service, offering a catalog of popular and production music. It includes every UK Top 40 hit since 1952, and many US Hot 100 tracks. ([web.ilikemusic.com](https://web.ilikemusic.com/services/in-store-music-solutions/?utm_source=openai)) \n- It allows professionals\u2014broadcasters, retail, hospitality, production companies\u2014to legally stream or download high-quality, uncompressed audio with the right licensing. ([web.ilikemusic.com](https://web.ilikemusic.com/legal/licensing/?utm_source=openai)) \n\n---\n\n## \u2705 How to Access It\n\n1. **Go to the ILM Website** \n Navigate to: web.ilikemusic.com to see their catalog and services. ([web.ilikemusic.com](https://web.ilikemusic.com/services/in-store-music-solutions/?utm_source=openai)) \n\n2. **Register for an Account** \n Choose which kind of license or service you want\u2014Commercial, PAYG (Pay As You Go), or Enterprise. You\u2019ll need to fill in details like name, business type, and how you plan to use the music. ([web.ilikemusic.com](https://web.ilikemusic.com/services/prices/?utm_source=openai)) \n\n3. **Subscription or PAYG** \n - **Subscription**: Set monthly fee for unlimited access/downloads. ([web.ilikemusic.com](https://web.ilikemusic.com/services/prices/?utm_source=openai)) \n - **PAYG**: Buy credits or pay per track when needed. ([web.ilikemusic.com](https://web.ilikemusic.com/legal/licensing/?utm_source=openai)) \n\n4. **Browse or Audition Tracks Online** \n You can preview music via streamed audio (lower quality for preview) then access full uncompressed files once licensed. ([web.ilikemusic.com](https://web.ilikemusic.com/about-i-like-music/faq/?utm_source=openai)) \n\n5. **Download Licensed Tracks** \n Full downloads are available once you\u2019ve paid/license. Formats are high-quality WAV (44.1 kHz for commercial, 48 kHz for production music). ([web.ilikemusic.com](https://web.ilikemusic.com/about-i-like-music/faq/?utm_source=openai)) \n\n6. **Ensure Correct Licensing** \n Make sure your license covers how you intend to use the music (broadcast, background music, public performance etc.). ILM\u2019s license agreements are important. ([web.ilikemusic.com](https://web.ilikemusic.com/legal/licensing/?utm_source=openai)) \n\n---\n\nIf you meant a different \u201cI Like Music\u201d\u2014maybe a store for personal albums, sheet music, or streaming\u2014just let me know; I can give you instructions for that one too." } ]