[
    {
        "role": "user",
        "content": "how%20do%20I%20resend%20a%20message%20in%20outlook%20classic%20under%20microsoft%20365"
    },
    {
        "role": "assistant",
        "content": "Here\u2019s how to resend a message in **Outlook Classic** (the traditional desktop app) under Microsoft 365. If you meant a different \"classic\" version, or are using a Mac or mobile, let me know and I\u2019ll adjust.\n\n---\n\n### Steps to Resend a Message in Outlook Classic (Windows)\n\n1. Open Outlook Classic and go to the **Sent Items** folder in the left-hand pane. ([windowsreport.com](https://windowsreport.com/resend-email-outlook/?utm_source=openai))  \n2. Find the email you want to resend, and **double-click** it to open it in a new window. ([support.microsoft.com](https://support.microsoft.com/en-gb/office/resend-an-email-message-in-outlook-acd16ac4-c881-477d-b4aa-36168fa96088?utm_source=openai))  \n3. In the open message window, go to the **Message** tab. Look for the **Move** group. Within that group, click **Actions**. ([windowsreport.com](https://windowsreport.com/resend-email-outlook/?utm_source=openai))  \n4. From the Actions menu, select **Resend This Message**. This will create a new draft based on the original message. ([support.microsoft.com](https://support.microsoft.com/en-gb/office/resend-an-email-message-in-outlook-acd16ac4-c881-477d-b4aa-36168fa96088?utm_source=openai))  \n5. You can make edits if needed\u2014change recipients, attachments, message content. ([support.microsoft.com](https://support.microsoft.com/en-gb/office/resend-an-email-message-in-outlook-acd16ac4-c881-477d-b4aa-36168fa96088?utm_source=openai))  \n6. When you\u2019re ready, click **Send**. The new version goes out fresh. ([support.microsoft.com](https://support.microsoft.com/en-gb/office/resend-an-email-message-in-outlook-acd16ac4-c881-477d-b4aa-36168fa96088?utm_source=openai))  \n\n---\n\n### What\u2019s the **Recall** Feature?\n\nAlong with resending, Outlook Classic has a feature to retract a sent message (called \u201crecall\u201d). This works only under certain conditions: both sender and recipient must be on Microsoft Exchange or Microsoft 365 in the **same organization**, the message must **not have been read yet**, and the recipient must also be using Outlook. ([windowscentral.com](https://www.windowscentral.com/how-recall-sent-email-message-outlook?utm_source=openai))  \n\nTo recall:\n\n- Open **Sent Items**\n- Double-click the message\n- Under the **File** menu, select **Resend or Recall**, then **Recall This Message** ([support.microsoft.com](https://support.microsoft.com/en-us/office/recall-or-replace-a-sent-email-in-outlook-8e564127-15a0-4cf6-b974-f2101f5e256e?utm_source=openai))  \n- Choose whether you want to just delete the unread copies or replace with a new message. ([support.microsoft.com](https://support.microsoft.com/en-us/office/recall-or-replace-a-sent-email-in-outlook-8e564127-15a0-4cf6-b974-f2101f5e256e?utm_source=openai))  \n\n---\n\n### Important Notes & Limitations\n\n- The \u201cResend\u201d option is only available in Outlook Classic (desktop version). ([support.microsoft.com](https://support.microsoft.com/en-gb/office/resend-an-email-message-in-outlook-acd16ac4-c881-477d-b4aa-36168fa96088?utm_source=openai))  \n- The \u201cRecall\u201d feature **often fails** if the message has already been read, moved from the Inbox, or if the recipient is outside your Microsoft 365 organization. ([windowscentral.com](https://www.windowscentral.com/how-recall-sent-email-message-outlook?utm_source=openai))  \n- If you have a **personal Outlook account** instead of a work/school one, some of these options (especially recall) might not be available. ([learn.microsoft.com](https://learn.microsoft.com/en-us/answers/questions/2337484/resend-function-in-new-outlook?utm_source=openai))  \n\n---\n\nIf you tell me which version you're using (Classic vs New Outlook, Windows or Mac, work/school vs personal account), I can give steps that match exactly what you\u2019re seeing."
    }
]