[
    {
        "role": "user",
        "content": "when%20using%20hte%20Humanwre%20E-Reader%20as%20a%20braille%20display%20in%20windows%20with%20Jaws%2C%20how%20do%20I%20delete%20a%20message%20in%20Thunderbird%3F"
    },
    {
        "role": "assistant",
        "content": "If you're using the NLS eReader (HumanWare) as a Braille display with JAWS in Windows, the process for deleting a message in Thunderbird is basically the same as if you were using a standard keyboard. The Braille display lets you send standard keystrokes through JAWS, so you can use typical Thunderbird keyboard shortcuts. Here\u2019s how to delete messages:\n\n---\n\n### \u2705 Steps to Delete a Message in Thunderbird\n\n1. **Make sure Thunderbird is running** and that your Braille display is actively connected with JAWS.  \n   The eReader \u201cworks in Braille Display mode\u201d and once connected via USB or Bluetooth, keystrokes from the device (for example, Dot-8, or the Delete key) are passed through to Windows/JAWS. ([loc.gov](https://www.loc.gov/nls/services-and-resources/equipment-for-nls-materials/nls-braille-ereader-humanware-user-guide/?utm_source=openai))\n\n2. **Navigate to the Message List**  \n   Use up/down arrow keys (or equivalent navigation keys on your Braille display) to highlight the message you want to delete. Ensure the message list pane has focus (i.e. you\u2019re not inside the message body or another pane).\n\n3. **Press the Delete Key**  \n   - To move the selected message(s) to Thunderbird\u2019s **Trash folder**, press the **Del** (Delete) key. ([support.mozilla.org](https://support.mozilla.org/en-US/kb/keyboard-shortcuts-thunderbird?redirectlocale=en-US&redirectslug=keyboard-shortcuts&utm_source=openai))  \n   - If you want to bypass Trash (permanently delete), use **Shift + Del**. Be careful: this action cannot be undone through Trash. ([support.mozilla.org](https://support.mozilla.org/en-US/kb/keyboard-shortcuts-thunderbird?redirectlocale=en-US&redirectslug=keyboard-shortcuts&utm_source=openai))\n\n4. **JAWS and Braille Display Behavior**  \n   When you press Delete, JAWS should announce that the message has been moved to Trash (or deleted permanently, if using Shift + Del), and the Braille display should follow along by showing the next message or updating the message list accordingly.\n\n---\n\n### \u26a0\ufe0f Tips and Troubleshooting\n\n- **Focus Matters**: The delete key only works if the message list (or folder where messages appear) is active. If you\u2019re inside the message body, you\u2019ll need to leave that pane first (often by pressing F6, or Tab until focus shifts).\n\n- **Extra Confirmation**: Thunderbird may prompt you to confirm when using **Shift + Del**, especially if you've enabled confirmation dialogs for permanent deletion. ([bugzilla.mozilla.org](https://bugzilla.mozilla.org/show_bug.cgi?id=1731661&utm_source=openai))\n\n- **If Delete Doesn\u2019t Work**: Ensure your Braille display is properly recognized and set as the active display in JAWS. On the eReader itself, you may need to select \u201cConnected Devices \u2192 USB or Bluetooth\u201d under its Braille Display menu. ([loc.gov](https://www.loc.gov/nls/services-and-resources/equipment-for-nls-materials/nls-braille-ereader-humanware-user-guide/?utm_source=openai))\n\n- **After Deletion**: To empty the Trash folder, you can use the menu (e.g., `File \u2192 Empty Trash`) or right-click the Trash folder and choose the option.\n\n---\n\nIf you\u2019d like, I can walk you through exactly how to set up JAWS and the NLS eReader so that those key presses map correctly, or how to customize Thunderbird to give you extra safety (like confirmation dialogs). Would you prefer that?"
    },
    {
        "role": "user",
        "content": "What%20is%20the%20braille%20keyboard%20shortcut%3F%20I%20want%20to%20delete%20using%20hte%20displays%20keyboard."
    },
    {
        "role": "assistant",
        "content": "If you want to delete a message in Thunderbird using the keyboard on your braille display via JAWS, you\u2019ll use one of the following commands depending on what kind of deletion you want:\n\n---\n\n### \ud83d\udd11 Braille Shortcut Keys via JAWS\n\nAccording to the JAWS Braille Input Commands (for Focus Blue and similar displays):\n\n- **Delete**: Left Shift + D (i.e. hold down the LEFT SHIFT key on the braille display and press the D key). This sends the standard Delete keystroke. ([support.freedomscientific.com](https://support.freedomscientific.com/Content/html/jawshq/JAWS-braille-keystrokes.html?utm_source=openai))  \n- In many cases, LEFT SHIFT is used as a modifier on items like \u2018Dots + letter\u2019 to trigger typical keyboard commands in Windows. ([support.freedomscientific.com](https://support.freedomscientific.com/Content/html/jawshq/JAWS-braille-keystrokes.html?utm_source=openai))\n\n---\n\n### \ud83d\udda5 Thunderbird-Specific Shortcuts\n\nOnce the Delete keystroke gets sent by JAWS, Thunderbird responds with:\n\n- **Del** key \u2192 Moves the selected message(s) to the Trash folder. ([support.mozilla.org](https://support.mozilla.org/en-US/kb/keyboard-shortcuts-thunderbird?redirectlocale=en-US&redirectslug=keyboard-shortcuts&utm_source=openai))  \n- **Shift + Del** \u2192 Permanently deletes the selected message(s), bypassing Trash. Use this only if you really mean to remove the message entirely. ([support.mozilla.org](https://support.mozilla.org/en-US/kb/keyboard-shortcuts-thunderbird?redirectlocale=en-US&redirectslug=keyboard-shortcuts&utm_source=openai))\n\n---\n\n### \ud83c\udfaf Putting It All Together\n\nSo, in practice:\n\n1. Make sure you\u2019re in the message list and have a message selected (the focus must be on that pane).  \n2. On your braille display, press **Left Shift + D** to send the Delete keystroke.  \n3. Thunderbird receives it as **Del**, thus moving the message to Trash.  \n4. If you want permanent deletion, send **Shift + Del** (on a standard keyboard that means holding both Shift and Del); check how that maps on your braille display\u2014sometimes there may be a different combination or confirmation required.  \n\n---\n\nIf you like, I can find out exactly how your model of the NLS eReader maps \u201cShift + Del\u201d (for example, which dots or keys correspond) so you can avoid accidental permanent deletions."
    },
    {
        "role": "user",
        "content": "There%20is%20no%20delete%20key%20on%20the%20E-Reader%27s%20keyboard."
    },
    {
        "role": "assistant",
        "content": "I found a reliable mapping for the NLS eReader\u2019s keyboard to handle a \u201cDelete\u201d function when you don\u2019t have a dedicated Delete key. On this device, the combination to send the \u201cDelete\u201d keystroke (forward delete, which deletes the character after the cursor) is:\n\n**Press Space + Dots 2-5-6**\n\nHere\u2019s how that works with the NLS eReader:\n\n- \u201cSpace\u201d means pressing one of the two space keys on the device.  \n- \u201cDots 2-5-6\u201d refers to the braille dots: dot 2 (on the left side), and dots 5-6 (on the right side). ([brltty.app](https://brltty.app/doc/KeyBindings/brl-hw-NLS.html?utm_source=openai))  \n\n---\n\n### \ud83d\udd04 Example in Thunderbird\n\nIf you\u2019ve highlighted a message in Thunderbird and want to delete it using this command:\n\n1. Make sure the message list has focus (using the thumb keys or F6 until focus is on the message list).  \n2. Press **Space + Dots 2-5-6** to simulate the \u201cDelete\u201d key. Thunderbird should move the selected message to Trash.  \n\nTo permanently delete (bypassing Trash), the standard keyboard command \u201cShift + Delete\u201d would be needed \u2014 but I do *not* have confirmed device-mapping for that combination on the NLS eReader. Use \u201cSpace + Dots 2-5-6\u201d carefully; always double-check before using a delete command.\n\n---\n\nIf you tell me which version of Thunderbird you\u2019re running (for example, TB 115 or TB 120), I can verify the exact behavior and whether there are built-in confirmation prompts on deleting with a display."
    },
    {
        "role": "user",
        "content": "Space%20plus%20dots%202%2C-4-6%20does%20not%20work%20to%20delete%20anything.%20It%20does%20nothing%20at%20all."
    },
    {
        "role": "assistant",
        "content": "I found credible documentation for the NLS eReader\u2019s keyboard mapping via **brltty.app** that likely explains why **Space + Dots 2-5-6** (which you tried) didn\u2019t work: that combination isn\u2019t the Delete key. ([brltty.app](https://brltty.app/doc/KeyBindings/brl-hw-NLS.html?utm_source=openai))\n\nHere\u2019s the corrected shortcut and what to use instead:\n\n---\n\n### \u2714\ufe0f Correct Shortcut for \u201cDelete\u201d on NLS eReader\n\nAccording to the official brltty key table:\n\n- **Delete** (forward delete, i.e. delete the character after the cursor) is mapped to **Space + Dots 2-5-6**.  \n  But note: what brltty defines as \u201cdelete\u201d corresponds to the standard Delete function, which is different from Backspace. ([brltty.app](https://brltty.app/doc/KeyBindings/brl-hw-NLS.html?utm_source=openai))\n\n- **Backspace** (delete the character before the cursor) is simply **Dot 7** (which is also the Backspace key on the braille keyboard). ([brltty.app](https://brltty.app/doc/KeyBindings/brl-hw-NLS.html?utm_source=openai))\n\nSo:\n\n- To send a **Del** keystroke: **Space + Dots 2-5-6**  \n- To send a **Backspace** keystroke: **Dot 7**\n\n---\n\n### \ud83d\udd0d Why Space + Dots 2-5-6 Might \u201cDo Nothing\u201d\n\nThere are a few possible reasons:\n\n1. **Focus isn\u2019t in an editable text field** \u2013 If the cursor is not in a text input area (or a place where Delete makes sense, like composing an email or editing text), pressing Delete might seem to \u201cdo nothing.\u201d\n\n2. **Braille reflow or mode conflicts** \u2013 Certain settings on the eReader could override or disable some commands in Braille Display mode. ([loc.gov](https://www.loc.gov/nls/services-and-resources/equipment-for-nls-materials/nls-braille-ereader-humanware-user-guide/?utm_source=openai))\n\n3. **JAWS or host OS interception** \u2013 Sometimes Delete is mapped differently or ignored unless modifiers (Shift, etc.) are also involved. And eReader might need to send the correct HID keycode; if JAWS doesn\u2019t recognize it, nothing happens.\n\n---\n\n### \ud83d\udee0 What You Should Try Next\n\n- Make sure the text field is active (like when composing a message in Thunderbird, or a form field)\u2014you can usually tell by seeing a blinking cursor.\n- Try **Dot 7** by itself to invoke Backspace, to see if it removes characters before the cursor.\n- Then press **Space + Dots 2-5-6** to try forward-delete\u2014this should remove the character after the cursor.\n- If neither works, check the eReader\u2019s settings: ensure Braille Display mode is active and reflow or similar features aren\u2019t blocking the keystroke mappings. ([loc.gov](https://www.loc.gov/nls/services-and-resources/equipment-for-nls-materials/nls-braille-ereader-humanware-user-guide/?utm_source=openai))\n\n---\n\nIf you tell me whether you're in Thunderbird composing, or viewing messages, and whether you're in Braille Display mode (connected to Windows with JAWS), I can walk you through exactly which command you should use in that context."
    },
    {
        "role": "user",
        "content": "I%20am%20in%20thunderbird%20veiwing%20ht%20elist%20of%20messages%20in%20my%20Inbox%2C%20and%20I%20am%20in%20Braille%20Display%20mode%20on%20the%20E-Reader."
    },
    {
        "role": "assistant",
        "content": "Since you\u2019re in Thunderbird viewing the list of messages (Inbox) and using Braille Display mode on the NLS eReader, here are the Thunderbird keyboard shortcuts (with their expected actions) plus suggestions for how you might send those via your braille display.\n\n---\n\n### \ud83d\udd10 Thunderbird Message Deletion Shortcuts (List View)\n\nWhen the message list has focus, these are the standard keyboard shortcuts in Thunderbird:\n\n| Action | Shortcut |\n|---|---|\n| **Delete selected message(s)** (move to Trash) | **Del** ([support.mozilla.org](https://support.mozilla.org/en-US/kb/keyboard-shortcuts-thunderbird?redirectlocale=en-US&redirectslug=keyboard-shortcuts&utm_source=openai)) |\n| **Permanently delete message(s)** (bypass Trash) | **Shift + Del** ([support.mozilla.org](https://support.mozilla.org/en-US/kb/keyboard-shortcuts-thunderbird?redirectlocale=en-US&redirectslug=keyboard-shortcuts&utm_source=openai)) |\n\n- Pressing **Del** moves the highlighted message(s) to the Trash folder. ([support.mozilla.org](https://support.mozilla.org/en-US/kb/keyboard-shortcuts-thunderbird?redirectlocale=en-US&redirectslug=keyboard-shortcuts&utm_source=openai))  \n- Holding **Shift** and pressing Del results in permanent deletion, skipping Trash. (This usually prompts confirmation when the setting warrants it.) ([bugzilla.mozilla.org](https://bugzilla.mozilla.org/show_bug.cgi?id=1731661&utm_source=openai))  \n\n---\n\n### \ud83e\udded What to Try with Your Braille Display / NLS eReader\n\nBecause your eReader doesn\u2019t have a dedicated Delete key, you\u2019ll need a braille-keyboard mapping that *sends* the \u201cDel\u201d or \u201cShift + Del\u201d HID keystroke as Thunderbird expects.\n\n#### 1. Find the mapping for **Del** in Braille  \nCheck whether your device supports or sends the Del key. Sometimes this is done via a chord or space modifier (e.g., \u201cSpace + Dots ...\u201d). Based on earlier information, \u201cSpace + Dots 2-5-6\u201d is one candidate, though it didn\u2019t work for you. The mapping may differ by firmware version or host configuration.  \n\n#### 2. Find the mapping for **Shift + Del**  \nTo bypass Trash permanently, you\u2019ll need \u201cShift + Del.\u201d This requires your device to generate both Shift and Del signals together. If \u201cSpace + Dots 2-5-6\u201d produces Del, you need to press the braille equivalent of Shift *along with* that.\n\n#### 3. Confirm Braille Display Mode & JAWS Behavior  \n- Make sure JAWS is interpreting the braille commands in \u201ckeyboard input\u201d mode rather than just \u201cread-only\u201d or navigation mode.  \n- Sometimes the eReader or JAWS settings may filter or suppress Delete/Shift + Delete if certain modifiers aren\u2019t allowed.\n\n---\n\n### \u2692 Suggested Steps to Test & Use Deletion\n\n1. With the Inbox focused in Thunderbird, select a message via the message pane.  \n2. Try your known \u201cSpace + Dots 2-5-6\u201d chord\u2014it should behave like pressing Del.  \n   - If it *still* does nothing, your device may not be sending a Del keystroke.  \n3. If you determine the mapping for Del, then test with Shift + that mapping to see if permanent delete works.  \n4. Use \u201cCtrl + Z\u201d immediately after a delete to undo, just in case. Thunderbird supports undoing moves-to-trash. ([superuser.com](https://superuser.com/questions/1183909/undo-delete-move-to-trash-in-thunderbird?utm_source=openai))  \n\n---\n\nIf you tell me the firmware or model number of your NLS eReader (or the version of brltty you\u2019re using, or exact eReader model), I can look up its full key-mapping table and walk you through exactly how to send Del and Shift + Del from it."
    },
    {
        "role": "user",
        "content": "NOS%20Humanware%20E-reader%2C%20latest%20firmware.%20And%20e%20keystroke%20does%20not%20work%20to%20send%20a%20Delete%20function."
    },
    {
        "role": "assistant",
        "content": "I checked the official BRLTTY key table for the NLS Braille eReader (HumanWare) and the documentation from the NLS. Here\u2019s what I found regarding the **Delete** key (forward delete, i.e. delete character *after* the cursor), plus some clarifications that may explain why the key isn\u2019t working as expected for you.\n\n---\n\n### \u2705 What the BRLTTY table says the \u201cDelete\u201d shortcut *is*\n\n- According to the NLS eReader\u2019s BRLTTY mapping, the Delete key (forward delete) is **Space + Dots 2-5-6**. ([brltty.app](https://brltty.app/doc/KeyBindings/brl-hw-NLS.html?utm_source=openai))  \n- The backspace (delete previous character, i.e. what \u201cBackspace\u201d does) is simply **Dot 7**. ([brltty.app](https://brltty.app/doc/KeyBindings/brl-hw-NLS.html?utm_source=openai))  \n\nSo, \u201cSpace + Dots 2-5-6\u201d *is* defined as the Delete key in the official key-binding reference. This matches what you tried earlier. ([brltty.app](https://brltty.app/doc/KeyBindings/brl-hw-NLS.html?utm_source=openai))\n\n---\n\n### \u26a0 Possible reasons \u201cSpace + Dots 2-5-6\u201d doesn\u2019t work for you\n\nThere are a few caveats and usage details that might be causing the issue:\n\n1. **Context Matters**  \n   The Delete key mapping operates in *keyboard input mode*. If you\u2019re just navigating message lists in Thunderbird (not editing text), Delete may be ignored or deferred. It must be in a text field or editable region for a forward delete to have visible effect. ([brltty.app](https://brltty.app/doc/Introduction.html?utm_source=openai))  \n\n2. **Sticky Modifiers and \u201cShift\u201d**  \n   If the message is selected in Thunderbird, Delete should move it to Trash. If you want permanent deletion (Shift + Delete), you\u2019d need to send the Shift modifier along with Delete. That may require using the dot8 key (Enter key) as a sticky modifier according to BRLTTY. For example: **Space + Dot8 + [Delete-binding]**. ([brltty.app](https://brltty.app/doc/Introduction.html?utm_source=openai))  \n\n3. **What \u201cDelete\u201d does in List View**  \n   Thunderbird in \u201cmessage list\u201d view interprets Delete differently; often it moves the message to Trash. Forward delete (DeL key) acts on selected items. If the NLS eReader\u2013BRLTTY Delete key is not mapping to Thunderbird\u2019s Delete behavior in that context, it may appear \u201cnothing happens.\u201d  \n\n4. **Possible firmware or mapping mismatch**  \n   The user guide notes that Backspace key is Dot 7, Enter is Dot 8, etc., and \u201cDelete\u201d is defined in the BRLTTY table. ([loc.gov](https://www.loc.gov/nls/services-and-resources/equipment-for-nls-materials/nls-braille-ereader-humanware-user-guide/?utm_source=openai))  \n   If your firmware is \u201clatest,\u201d the mapping should match\u2014but different modes (such as Very Low Battery, keyboard behavior settings, or reflow) might affect it. There is no indication in the official guide of any alternative mapping for Delete. ([loc.gov](https://www.loc.gov/nls/services-and-resources/equipment-for-nls-materials/nls-braille-ereader-humanware-user-guide/?utm_source=openai))  \n\n---\n\n### \u2692 What to try to get Delete working in Thunderbird\n\nHere are some steps to test or attempt to make Delete work with your setup:\n\n1. **Check focus**  \n   Make sure Thunderbird's focus is in the message list (which it is) and that the delete behavior in Thunderbird is enabled for that view. In some setups, Thunderbird may confirm deletion or may have mistakenly disabled Delete in list shortcuts.\n\n2. **Try \"Space + Dots 2-5-6\" again, holding firmly**  \n   Press Space and dots 2, 5, and 6 together (the braille keys), hold them briefly, and release. Sometimes mapping requires a longer hold. If still nothing, it might be filtered out.\n\n3. **Test Delete in an editable text field**  \n   Open something editable (compose a message, or in a text input box in Thunderbird). In that box, place the cursor somewhere and then press **Space + Dots 2-5-6**. If Delete works there (removes characters after the cursor), the key mapping is functional, just not active in list view.\n\n4. **Try Shift + Delete**  \n   If you want to permanently delete the message, try **Space + Dot8 (Shift sticky)** followed by **Space + Dots 2-5-6** (Delete). If that results in Thunderbird\u2019s \u201cShift + Delete\u201d action, you\u2019ve found the mapping. If not, your setup might not support sticky Shift or the combination.\n\n5. **Check JAWS settings**  \n   Since you are using Braille Display mode over a computer (presumably with JAWS), make sure JAWS is receiving the Delete key from the braille display. Some screen reader settings may suppress or remap Delete keystrokes. Check in the Braille Options in JAWS to ensure the eReader is detected correctly and that \u201cHost keyboard / Delete key\u201d mapping is enabled. The user guide says to use \u201cNLS eReader HumanWare\u201d in \u201cBraille Display\u201d menu and ensure JAWS\u2019 braille options are correct. ([loc.gov](https://www.loc.gov/nls/services-and-resources/equipment-for-nls-materials/nls-braille-ereader-humanware-user-guide/?utm_source=openai))  \n\n6. **Firmware / Software Update**  \n   Even though you have the latest, reconfirm that both the NLS eReader firmware and JAWS (or whatever screen reader you\u2019re using) are on their most recent versions. Sometimes updates fix key-mapping bugs.\n\n---\n\nIf you want, I can pull up *exact steps for your JAWS version* (if you tell me which version) to ensure Delete keystroke is passed through correctly, or check whether there\u2019s a known bug for Delete not working in Thunderbird with the NLS eReader."
    },
    {
        "role": "user",
        "content": "The%20keystroke%20doesn%27t%20work.%20I%27m%20using%20latest%20Jaws2026"
    },
    {
        "role": "assistant",
        "content": "Thanks for confirming all that. Since you\u2019re using the NLS eReader (HumanWare) with the latest firmware, and JAWS 2026, and the \u201cSpace + Dots 2-5-6\u201d shortcut still isn\u2019t working, here\u2019s a deeper dive into what might be going on \u2014 plus some steps to help resolve it.\n\n---\n\n## \ud83d\udd0d What I Found Out\n\n### BRLTTY\u2019s Defined Delete Shortcut\n\nAccording to the official BRLTTY key table (for the NLS eReader), the **Delete** key (forward delete) is defined as **Space + Dots 2-5-6**. ([brltty.app](https://brltty.app/doc/KeyBindings/brl-hw-NLS.html?utm_source=openai))\n\nAlso, the Table confirms \u201cbackspace\u201d (delete previous character) is dot 7, which works for deleting characters before the cursor. ([brltty.app](https://brltty.app/doc/KeyBindings/brl-hw-NLS.html?utm_source=openai))\n\nSo, theoretically, your keystroke *is* correct per BRLTTY. That means if it doesn\u2019t work, the issue is likely with how JAWS is handling the input, or whether the eReader is correctly sending it in that context.\n\n---\n\n## \u26a0 Why Delete Might Not Be Working in Thunderbird\n\nHere are the likely causes, especially with JAWS 2026:\n\n1. **JAWS Key/Driver Support**\n\n   - While JAWS 2026 claims support for many displays, there\u2019s no specific documentation confirming updates for Delete behavior on NLS eReader in Thunderbird view. ([support.freedomscientific.com](https://support.freedomscientific.com/Downloads/JAWS/JAWSWhatsNew?version=17See&utm_source=openai))  \n   \n   - It\u2019s possible that JAWS isn\u2019t recognizing the \u201cDelete\u201d HID event from the eReader in the message-list context. Either because the mapping is considered non-editable input, or because modifiers are needed that aren\u2019t being properly combined.\n\n2. **Sticky Modifiers**\n\n   - To send Delete or Shift+Delete, sometimes you must use \u201csticky\u201d modifier keys. According to BRLTTY, Space+Dots48 cycles the Shift sticky input modifier. ([brltty.app](https://brltty.app/doc/KeyBindings/brl-hw-NLS.html?utm_source=openai))  \n   \n   - If Shift is not engaged, Shift+Delete won\u2019t register. But even plain Delete should work, unless JAWS interprets Delete + no modifiers differently.\n\n3. **Shortcut Context in Thunderbird**\n\n   - Thunderbird expects a **standard \u201cDelete\u201d key** for deleting messages in list view. If JAWS doesn\u2019t map BRLTTY Delete to Thunderbird\u2019s Delete command when you\u2019re on message list element, pressing the shortcut may have no effect.\n\n4. **E-Reader / BRLTTY or JAWS firmware Bug**\n\n   - There may be a bug or issue in the firmware or driver that prevents the Delete key event from being delivered in certain views. Sometimes new firmware fixes this, or there\u2019s a patch for JAWS. Checking recent bug reports or support forums may reveal this. (I didn\u2019t find a public bug report explicitly about Delete failing in Thunderbird.)\n\n---\n\n## \ud83d\udee0 Steps to Diagnose / Fix the Problem\n\nYou can try the following to narrow down and possibly work around the issue:\n\n| Step | What to Do | What to Observe |\n|---|---|---|\n| **1. Test Delete in Editable Field** | Compose a new message in Thunderbird, click in the body so you see the text cursor, type some text, then use **Space + Dots 2-5-6**. | If Delete works there (removes a character after the cursor), then the mapping is working for text input, so issue is specific to list view or Thunderbird shortcut context. |\n| **2. Try Sticky Shift + Delete** | Use **Space + Dots48** to toggle Shift sticky modifier, then press **Space + Dots 2-5-6**. | See if this performs the \u201cShift + Delete\u201d in list view (permanent deletion) or just regular delete. |\n| **3. Check JAWS Braille Settings** | In JAWS, go to **Options \u2192 Braille \u2192 [Your Display] \u2192 Settings**. Look for settings pertaining to \u201cDelete key behavior,\u201d \u201cPass through delete,\u201d or \u201cMapping of special keys.\u201d Also, see if \u201cTreat braille keyboard input\u201d is enabled. | If there\u2019s an option to enable or adjust how Delete is handled, try turning it on or off, see if that changes behavior. |\n| **4. Try Using a Physical Keyboard Key Delete** | While the eReader is connected, press the Delete key on your Windows keyboard in Thunderbird list view. | If Delete via keyboard works, that suggests JAWS + Thunderbird is receiving the Delete event correctly \u2014 the issue is with the eReader not sending it or JAWS not recognizing it from the eReader. |\n| **5. Report to Support** | If none of the above work, gather exact details (firmware version of eReader, JAWS build, what you\u2019ve tried), then contact NLS support or HumanWare, or Freedom Scientific (maker of JAWS). | They might have a fix in an upcoming update or a known workaround. |\n\n---\n\nIf you like, I can pull up the current status of Delete bug / ticket lists for JAWS 2026 + NLS eReader, to see whether this is known, and whether there are upcoming updates. Do you want me to check that?"
    }
]