[
    {
        "role": "user",
        "content": "how%20do%20I%20unbox%20meta%20wayfarer%20glasses%3F%20I%20have%20both%20ends%20of%20hte%20box%20open%20but%20I%20can%27t%20get%20the%20glasses%20case%20out%20of%20the%20box."
    },
    {
        "role": "assistant",
        "content": "Sounds frustrating\u2014these cases can be a little tricky at first. I found the official steps and some helpful tips for safely getting the glasses case (and the glasses inside) out of the box, so you don\u2019t risk damaging anything.  \n\n---\n\n### \u2705 What the box contains\n\nWhen you have a Ray-Ban Meta Wayfarer smart glasses box, it should include:\n- The glasses themselves, inside their charging case ([support.bemyeyes.com](https://support.bemyeyes.com/hc/en-us/articles/29893014835729-Most-asked-questions-about-Be-My-Eyes-on-Meta-AI-Glasses?utm_source=openai))  \n- A plastic tab (or protective film) between the glasses frame and one of the arms/bridge area ([support.bemyeyes.com](https://support.bemyeyes.com/hc/en-us/articles/29893014835729-Most-asked-questions-about-Be-My-Eyes-on-Meta-AI-Glasses?utm_source=openai))  \n- A quick start guide, cleaning cloth, and safety/warranty pamphlets ([support.bemyeyes.com](https://support.bemyeyes.com/hc/en-us/articles/29893014835729-Most-asked-questions-about-Be-My-Eyes-on-Meta-AI-Glasses?utm_source=openai))  \n\n---\n\n### \ud83d\udee0 How to safely unbox the case + glasses\n\nHere\u2019s what to try if you can\u2019t get the glasses case out, even though both ends of the box are open:\n\n1. **Find the perforated \u201ctear strip\u201d or tab**  \n   There\u2019s a long edge of the outer box with a perforated seam\u2014this strip is meant to be pulled off so the inner compartment can open. ([support.bemyeyes.com](https://support.bemyeyes.com/hc/en-us/articles/29791805625745-Unboxing-your-Ray-Ban-Meta-Glasses?utm_source=openai))\n\n2. **Pull the tab to open the box**  \n   Once you remove that tear strip, gently push or slide the box open to get access to the inside tray holding the glasses case. ([support.bemyeyes.com](https://support.bemyeyes.com/hc/en-us/articles/29791805625745-Unboxing-your-Ray-Ban-Meta-Glasses?utm_source=openai))\n\n3. **Locate the slot for paperwork and pull it out first**  \n   Above or beside the glasses case, there\u2019s usually a panel with booklets and a cloth in a small slot\u2014those need to come out first in many cases. Afterwards, you should be able to lift the case more easily. ([support.bemyeyes.com](https://support.bemyeyes.com/hc/en-us/articles/29791805625745-Unboxing-your-Ray-Ban-Meta-Glasses?utm_source=openai))\n\n4. **Lift the case from one side**  \n   Grip one side of the case\u2014often the flap near the clasp\u2014and gently pull it up. It might be snug, so don\u2019t force it and risk bending anything. ([support.bemyeyes.com](https://support.bemyeyes.com/hc/en-us/articles/29791805625745-Unboxing-your-Ray-Ban-Meta-Glasses?utm_source=openai))\n\n5. **Remove the protective tab/film inside**  \n   There\u2019s a small plastic film or tab between one arm of the glasses and the frame, often under the nose bridge. It might fall out or be a little hidden\u2014once found, take it out. Without removing that, the glasses might not work right. ([support.bemyeyes.com](https://support.bemyeyes.com/hc/en-us/articles/29893014835729-Most-asked-questions-about-Be-My-Eyes-on-Meta-AI-Glasses?utm_source=openai))\n\n---\n\nIf you want, I can walk you through *exactly* where to push or pull on *your* box (if you tell me which version of the Wayfarer you have\u2014Gen 1 or Gen 2\u2014and whether the flap is magnetic, etc.). Want me to do that?"
    }
]