[ { "role": "user", "content": "I%20am%20using%20a%20brailliant%20humanware%20bx40%2C%20and%20when%20I%27m%20in%20outlook%20using%20jaws%20dots%207%20and%208%20are%20always%20visable%2C%20how%20to%20turn%20that%20off" }, { "role": "assistant", "content": "

If on your HumanWare Brailliant BX40, when using Outlook with JAWS, dots 7 and 8 are always raised (i.e. they remain permanently visible) in the first cell(s) of the display, that usually means the braille \u201cstatus cells\u201d are turned on. These cells show status information like focus, format, battery, etc. You can turn those off or move them so they occupy less space. Here\u2019s how to disable or adjust them using JAWS:

\n
\n

\ud83d\udd27 How to Turn Off the Status Cells in JAWS

\n
    \n
  1. \n

    Press JAWSKey + F2 to open the Settings Center in JAWS.

    \n\n
    2. \n
  2. \n

    In the Search box at the top of the Settings Center, type \u201cstatus\u201d.

    \n
    3. \n
  3. \n

    Use the arrow keys to navigate down to the setting called \u201cPlacement of status cells\u201d.

    \n
    4. \n
  4. \n

    With that setting selected, press Spacebar to change its value.

    \n\n
    5. \n
  5. \n

    Then press Tab to navigate to the Apply button, then press Spacebar to apply the change.

    \n
    6. \n
  6. \n

    Press Enter to dismiss/exit the Settings Center.

    \n
    7. \n
\n

This is described in a support article for JAWS. (sastltd.zohodesk.eu)

\n
\n

If disabling the status cells entirely doesn't solve the issue (maybe other characters are still showing), another possible setting to check is the braille mode:

\n\n

You can find this in JAWS\u2019s Braille Settings (use Settings Center \u2192 search braille mode).

\n
\n

If you like, I can walk you through step-by-step with your exact version of JAWS (dots 7-8 behavior might differ slightly by version). Do you want to check which version you're using (e.g. JAWS 2023, 2024, etc.)?

" } ]