[
    {
        "role": "user",
        "content": "pull%20up%20trade%20enquiry%20form%20in%20birlea.com"
    },
    {
        "role": "assistant",
        "content": "I couldn\u2019t find a dedicated \u201ctrade enquiry\u201d form on Birlea\u2019s website, but I located the relevant ways trade customers can get in touch or set up an account. Here's what I found and how you can proceed:\n\n---\n\n### \ud83d\udd0d What I found\n\n- Birlea operates a **Trade Webshop** for trade customers. It allows ordering 24/7, viewing real-time stock, creating sub-accounts, setting authorisation levels, and seeing pricing/credit status. ([birlea.com](https://birlea.com/customer-service/how-to-place-an-order/?utm_source=openai))  \n- They also mention a **CSV order template** which trade customers can download and email to Birlea (to salesorderautomation@birlea.com) for processing orders via their system. ([birlea.com](https://birlea.com/customer-service/how-to-place-an-order/?utm_source=openai))  \n- Their \u201cContact Us\u201d page specifies they are a trade-only company. For enquiries as a trade customer, it would be best to use their trade-related channels. ([birlea.com](https://birlea.com/contact-us/?utm_source=openai))  \n\n---\n\n### \ud83d\udee0 How to send a trade enquiry or access trade services\n\nIf you're looking to place orders or get access as a trade customer, or want trade-related support, here are steps you can take:\n\n1. **Trade Webshop Access**\n   - Visit Birlea\u2019s website and look for \u201cTrade Shop\u201d or \u201cTrade Webshop\u201d.\n   - Register (or request a trade account) to get access to trade pricing, ability to place orders, and account management features. ([birlea.com](https://birlea.com/customer-service/how-to-place-an-order/?utm_source=openai))\n\n2. **Download & submit the CSV order template**\n   - Go to their \u201cHow to Place an Order / Trade\u201d page.\n   - Download the CSV template.\n   - Fill out with your trade details and product orders.\n   - Email to **salesorderautomation@birlea.com** for import into their system. ([birlea.com](https://birlea.com/customer-service/how-to-place-an-order/?utm_source=openai))\n\n3. **Contact via email**\n   - For general trade enquiries, use **info@birlea.com** and include your postcode. They can assist with locating a retailer or next steps for trade. ([birlea.com](https://birlea.com/?utm_source=openai))\n\n---\n\nIf you want, I can try to track down the exact PDF form or template for trade enquiries and send it your way \u2014 would that be helpful?"
    }
]