[
    {
        "role": "user",
        "content": "how%20to%20swich%20back%20to%20outlook%20clasic%20if%20you%20are%20in%20outlook%20new%20using%20JAWS"
    },
    {
        "role": "assistant",
        "content": "Here are step-by-step instructions and tips for switching from the *New Outlook* back to *Classic Outlook* when you're using JAWS. The exact process depends on what version of Outlook you have (e.g. Microsoft 365 for Enterprise, Outlook for Windows, etc.), whether Classic Outlook is still installed, and whether your organization allows switching back. I\u2019ll include navigation tips and what JAWS will say.\n\n---\n\n## 1. Check if the toggle to switch back is visible\n\nWhen you're in New Outlook:\n\n- Look near the top-right of the Outlook window for a toggle or button labeled \u201cNew Outlook,\u201d \u201cSwitch to Classic,\u201d or similar. This is the simplest way. If present:\n  1. Press **Tab** repeatedly until you hear JAWS announce the toggle/button. It might read something like \u201cNew Outlook toggle button\u201d or \u201cGo to classic Outlook.\u201d\n  2. Press **Space** or **Enter** to activate it.\n  3. Confirm any dialogs that appear. Outlook will restart in Classic mode.  \n  ([hopesoftwares.com](https://hopesoftwares.com/app/webroot/uploads/file/21031440360.pdf?utm_source=openai))\n\n---\n\n## 2. If the toggle doesn\u2019t appear, try switching from the Help menu\n\n- Press **Alt** to activate the ribbon.\n- Use the arrow keys or **Tab**/**Shift + Tab** to navigate to **Help**.\n- Within Help, look for an option like \u201cRevert to classic Outlook\u201d or \u201cGo to Classic Outlook.\u201d\n- Activate it with Enter or Space.  \n  ([reddit.com](https://www.reddit.com/r/Outlook/comments/1kbjpjy/how_to_go_back_to_outlook_classic/?utm_source=openai))\n\n---\n\n## 3. Use the Registry Editor (Advanced / requires permission)\n\nIf Classic Outlook is still installed but the toggle or Help menu option is missing, organization policy or updates may have hidden them. You might be able to re-enable or force the switch via the registry. This is more technical.\n\n**Steps:**\n\n1. Press **Windows key + R**, type `regedit`, and press **Enter**.\n2. Navigate to:  \n   `HKEY_CURRENT_USER\\Software\\Microsoft\\Office\\16.0\\Outlook\\Preferences`\n3. Find a value named `UseNewOutlook`.  \n   - If it's not there, you may need to create a *DWORD (32-bit)* value with that name.\n4. Set its **Value data** to `0` (zero) to force Classic Outlook.  \n   ([hopesoftwares.com](https://hopesoftwares.com/app/webroot/uploads/file/21031440360.pdf?utm_source=openai))\n5. Close Registry Editor and restart Outlook.  \n   ([hopesoftwares.com](https://hopesoftwares.com/app/webroot/uploads/file/21031440360.pdf?utm_source=openai))\n\n---\n\n## 4. Confirm Classic Outlook is installed and launch the right shortcut\n\nSometimes \u201cNew Outlook\u201d has replaced or foregrounded itself so when you open Outlook, you launch New Outlook by default.\n\n- Check whether you have two Outlook apps installed: one labeled \u201cOutlook (New)\u201d and one just \u201cOutlook\u201d or \u201cOutlook (Classic)\u201d.\n- Use the Classic Outlook shortcut to start the classic app. With JAWS, listen for announcements like \u201cOutlook, classic, main window\u201d vs \u201cOutlook (New)\u201d when opening.  \n  ([sastltd.zohodesk.eu](https://sastltd.zohodesk.eu/portal/en/kb/articles/microsoft-the-windows-mail-app-has-been-replaced-with-outlook-new-app?utm_source=openai))\n\n---\n\n## 5. Use keyboard navigation with JAWS to locate the toggle or menu\n\nSince JAWS scans UI elements in a linear way:\n\n- **Insert + Z** or **NumPad Plus** (depending on configuration) to switch to Virtual PC cursor mode, if needed.\n- Use **Tab** (and **Shift + Tab**) to move forward/backward among interactive elements.\n- Use **F6** or **Shift + F6** until you hear JAWS say \u201cLeft rail app-bar navigation\u201d; then arrow down to \u201cSettings, button,\u201d then Enter. From there look for Outlook options.  \n  ([support.microsoft.com](https://support.microsoft.com/en-us/office/use-a-screen-reader-to-explore-and-navigate-outlook-mail-5c139216-7a3f-4c74-953b-96e9da52d4e3?utm_source=openai))\n\n---\n\n## 6. Be aware of organizational and licensing constraints\n\n- For Microsoft 365 Enterprise customers, beginning **April 2026**, users may be automatically switched to the new Outlook, but **they will retain the option to go back to Classic Outlook** for some time. ([neowin.net](https://www.neowin.net/news/microsoft-365-enterprise-users-to-be-automatically-switched-to-new-outlook-in-april-2026/?utm_source=openai))\n- Some PC setups may no longer have Classic Outlook installed, in which case there's no toggle, and registry changes may not help. If Classic is removed, switching back may require reinstalling Classic Outlook via Office installer. ([reddit.com](https://www.reddit.com/r/Office365/comments/1dqpaly?utm_source=openai))\n\n---\n\nIf you tell me which version of Outlook you're using (personal, work/school, Windows version), and whether Classic isn't available or is hidden, I can give you a more precise path."
    },
    {
        "role": "user",
        "content": "i%20am%20using%20o365."
    },
    {
        "role": "assistant",
        "content": "If you're using Microsoft 365 (Office 365) and want to switch from **New Outlook for Windows** back to **Classic Outlook**, here are the steps, considerations, and how to do it using JAWS. Everything below is current as of **March 2026**([techradar.com](https://www.techradar.com/pro/microsoft-delays-enterprise-outlook-switchover-to-2027-says-move-will-ensure-organizations-have-the-time-they-need-to-prepare?utm_source=openai)).\n\n---\n\n## How long will Classic Outlook be available?\n\n- Classic Outlook (Win32 desktop app) will continue being supported\u2014with updates and security fixes\u2014until at least **2029**.([gizchina.com](https://www.gizchina.com/2024/03/10/microsoft-extends-support-win32-classic-outlook/?utm_source=openai))  \n- Microsoft has delayed the mandatory switch for Enterprise users: the \u201copt-out\u201d phase (when New Outlook becomes the default) has been pushed from **April 2026** to **March 2027**. Until then, most users will still have the option to revert to Classic Outlook.([windowscentral.com](https://www.windowscentral.com/microsoft/microsoft-delays-the-new-outlook-takeover-again-admins-get-one-more-year-to-panic-in-peace?utm_source=openai))\n\n---\n\n## Steps to switch back to Classic Outlook (for O365 users)\n\nHere are the standard ways, which may vary slightly depending on how your organization has set policies.\n\n| Method | What to Do |\n|--------|------------|\n| **1. Use the \u201cNew Outlook\u201d toggle** | 1. Open Outlook (the current New Outlook). <br>2. At the **top-right** of the window, find a toggle labeled something like \u201cTry the New Outlook\u201d or \u201cNew Outlook.\u201d <br>3. Using Tab (or navigating via JAWS), move focus until JAWS announces that toggle. <br>4. Toggle it *off*. <br>5. You\u2019ll get a prompt\u2014confirm you want to \u201cRevert\u201d or \u201cGo back\u201d to Classic Outlook. <br>6. Outlook will restart in the Classic version.([atus.wwu.edu](https://atus.wwu.edu/kb/new-outlook-desktop-client?utm_source=openai)) |\n| **2. From Help menu in New Outlook** | If there's no toggle in the main UI, check the **Help** tab/ribbon (press Alt, then arrow keys or Tab to open menu). <br>There should be an option like \u201cGo to Classic Outlook.\u201d Confirm, and Outlook should switch.([thewindowsclub.com](https://www.thewindowsclub.com/copilot-not-working-in-outlook-fix?utm_source=openai)) |\n| **3. Registry edit (advanced)** | If both above are missing or disabled: <br> \u2022 Press **Windows key + R**, type `regedit`, press Enter. <br> \u2022 Navigate to `HKEY_CURRENT_USER\\Software\\Microsoft\\Office\\16.0\\Outlook\\Preferences` <br> \u2022 Find (or create) a **DWORD (32-bit)** value: `UseNewOutlook` <br> \u2022 Set its **Value data** to `0` <br> \u2022 Close the Editor, restart Outlook. <br> This forces Classic Outlook if the executable is installed.([reddit.com](https://www.reddit.com/r/Office365/comments/1dqpaly?utm_source=openai)) |\n\n---\n\n## Using JAWS to help with navigation\n\n- When Outlook opens, press **Insert + T** or **Insert + Z** (depending on your JAWS version) to check headings or landmarks, which can help you locate the toggle.\n- Use **Tab / Shift+Tab** to move through elements until JAWS says something like \"New Outlook toggle\" or \u201cGo to Classic Outlook button\u201d.\n- If you access the ribbon, press **Alt**, then arrow keys to get to **Help**, then look for the \u201cclassic\u201d option.\n- If some UI is hidden, you might need to scroll or navigate via menus\u2014JAWS will announce when you reach disabled items or when the toggle isn't present due to policy enforcement.\n\n---\n\n## Possible issues / what if you can\u2019t switch\n\n- Classic Outlook might not be installed, depending on your install setup or organization policy. If it\u2019s not there, the toggle won\u2019t work.([reddit.com](https://www.reddit.com/r/Office365/comments/1dqpaly?utm_source=openai))  \n- Your admin may have disabled the ability to revert. That means no toggle, no registry option. You\u2019ll need to contact your IT department.([atus.wwu.edu](https://atus.wwu.edu/kb/new-outlook-desktop-client?utm_source=openai))  \n- Your Outlook version might have been updated in a way that includes only New Outlook by default\u2014like in new devices or fresh installs. Classic app might require a separate download/install.([unanswered.io](https://unanswered.io/guide/classic-outlook-status-discontinued?utm_source=openai))  \n\n---\n\nIf you like, I can guide you through doing it **step by step with JAWS**, based on what you actually see on your screen. Do you see a toggle or any mention of \u201cNew Outlook\u201d in your UI?"
    }
]