[
    {
        "role": "user",
        "content": "If%20I%20use%20parent%20square%20by%20sinergy%2C%20how%20can%20I%20add%20an%20emergency%20contact%20to%20my%20child%27s%20profile%3F"
    },
    {
        "role": "assistant",
        "content": "Here\u2019s how to add or update an emergency contact for your child when using ParentSquare (which syncs with your school\u2019s Student Information System, often called \u201cSynergy\u201d or a similar SIS).  \n\n---\n\n## \ud83d\udd0d Key Point: Use the SIS / School Office\n\n- ParentSquare doesn\u2019t let parents directly add or edit emergency contacts from within the ParentSquare app itself. The system relies on data pulled from the school\u2019s SIS (Synergy, PowerSchool, Skyward, etc.) ([sites.google.com](https://sites.google.com/canby.k12.or.us/csdbasics/parentsquare?utm_source=openai))  \n- If you want to add an emergency contact, you\u2019ll need to contact your school\u2019s front office (or whoever manages student records) and ask them to update the emergency contact info in the SIS. Once that update is made, it will sync into ParentSquare (usually overnight) and the updated emergency contact will appear there. ([resources.finalsite.net](https://resources.finalsite.net/images/v1764616325/mesak12cous/juycgqmmms5sp1tzt1nw/ParentSquareFAQ-Familiesdocx.pdf?utm_source=openai))  \n\n---\n\n## \ud83d\udee0 Steps to Add or Update Emergency Contact\n\n1. Reach out to your school\u2019s main office or registrar and request to add or change an emergency contact for your child in the school\u2019s SIS (Synergy).  \n2. Provide them with the full name, relationship (e.g., \u201cgrandparent,\u201d \u201cneighbor,\u201d etc.), phone number(s), and any other required info.  \n3. After the school updates the SIS, wait for the nightly sync. Depending on the district, it may take up to 24 hours for the change to appear in ParentSquare. ([resources.finalsite.net](https://resources.finalsite.net/images/v1764616325/mesak12cous/juycgqmmms5sp1tzt1nw/ParentSquareFAQ-Familiesdocx.pdf?utm_source=openai))  \n\n---\n\n## \u2714\ufe0f Additional Tips\n\n- **Verify the SIS**: Ask which SIS your school uses (Synergy, PowerSchool, Skyward, etc.) so you know exactly where the update needs to happen.  \n- **Check your ParentSquare account**: Once the emergency contact is added in the SIS and synced, you\u2019ll see the update in ParentSquare.  \n- **Ensure your info is consistent**: Make sure your own contact info (phone, email) matches across all children and schools in the SIS so everything links properly. ([campussuite-storage.s3.amazonaws.com](https://campussuite-storage.s3.amazonaws.com/prod/1559118/49bdd0e8-b6b3-11ec-9fd5-0a88a0015b99/2499933/af03b31e-56e5-11ed-a037-0e615cfde229/file/ParentSquare%20Information%20for%20Website.pdf?utm_source=openai))  \n\n---\n\nIf you tell me your school district (or state), I can try to find specific instructions for your region!"
    }
]