[
    {
        "role": "user",
        "content": "I%20can%27t%20get%20my%20mantis%20to%20work%20as%20a%20keyboard%20when%20plugged%20into%20USB."
    },
    {
        "role": "assistant",
        "content": "I'd be happy to help! But first, I want to make sure I understand what you mean by \u201cmantis\u201d \u2014 there are a few devices/products called *Mantis*, such as:\n\n- **Mantis Mouse Pro** \u2014 an Android app + hardware combo that maps mouse & keyboard over USB/Bluetooth for gaming on phones.  \n- **Mantis Q40** \u2014 a braille display + keyboard by APH.  \n\nCould you clarify which one you're using? In the meantime, here are some common troubleshooting steps and likely fixes depending on which \u201cMantis\u201d product it is.\n\n---\n\n## \ud83c\udfaf Generic Troubleshooting\n\nThese steps apply if your device is acting like a keyboard over USB but isn\u2019t being recognized properly.\n\n1. **Use a data-capable USB cable**\n   - Many USB-C cables only carry power, not data. Try another cable that\u2019s confirmed to support data transfer.\n\n2. **Enable necessary permissions / developer mode**\n   - For Android-based devices: enable **USB debugging** in Developer Options.\n   - Also disable \u201cBattery Optimization\u201d for the Mantis app if one exists. Users report it solves detection / response issues. ([reddit.com](https://www.reddit.com/r/mantisprogaming/comments/v546cd?utm_source=openai))\n\n3. **Revoke USB authorizations & reconnect**\n   - Go to Developer Options \u2192 *Revoke USB debugging authorizations*, reboot the phone, then reconnect. This can reset USB handshake issues. ([reddit.com](https://www.reddit.com/r/mantisprogaming/comments/12tus3e?utm_source=openai))\n\n4. **Check input mode / configuration inside the device**\n   - Some devices require switching the mode from gamepad to keyboard, activating \u201cterminal\u201d mode, or choosing \u201cUSB connection\u201d in settings. ([device.report](https://device.report/manuals/mantis-q40-user-guide-aph?utm_source=openai))\n\n5. **Permissions & \u201cOther permissions\u201d**\n   - Make sure all relevant permissions are granted \u2014 sometimes permissions that aren\u2019t obvious are needed (\u201cOther Permissions\u201d, overlay permissions, etc.). ([reddit.com](https://www.reddit.com/r/mantisprogaming/comments/16k0hpk?utm_source=openai))\n\n6. **OTG support / USB host mode on phone or host device**\n   - On Android: ensure OTG (On-The-Go) is enabled. If using an adapter or hub, make sure it supports data and is properly powered. ([reddit.com](https://www.reddit.com/r/mantisprogaming/comments/1f365ra?utm_source=openai))\n\n7. **Update firmware / app version**\n   - Sometimes newer firmware or app updates fix USB keyboard/mouse detection issues due to device compatibility changes. ([reddit.com](https://www.reddit.com/r/mantisprogaming/comments/18ayu72?utm_source=openai))\n\n---\n\n## \ud83d\udcd8 Specifics if You\u2019re Using **Mantis Q40** (APH Braille Device)\n\nIf the device is the APH **Mantis Q40** then:\n\n- To use it as an external keyboard over USB, you need to be in **Terminal mode**. ([device.report](https://device.report/manuals/mantis-q40-user-guide-aph?utm_source=openai))  \n- Then go to *Terminal -> Connected Devices -> USB Connection* from its main menu. ([device.report](https://device.report/manuals/mantis-q40-user-guide-aph?utm_source=openai))  \n- Also check the \u201cAsk to open USB connection\u201d setting so that it prompts you when you plug it in. ([aph.nyc3.digitaloceanspaces.com](https://aph.nyc3.digitaloceanspaces.com/app/uploads/2022/07/26145432/Mantis-User-Guide-Accessible.pdf?utm_source=openai))  \n\n---\n\n## \ud83d\udd79 If It\u2019s **Mantis Mouse Pro** (Gaming Input Device)\n\nIf you\u2019re using *Mantis Mouse Pro*, the kind that lets you map keyboard & mouse for mobile games:\n\n- Enable **USB debugging** on your Android device. Without it, many inputs won\u2019t register in-game. ([reddit.com](https://www.reddit.com/r/AndroidGaming/comments/red596?utm_source=openai))  \n- In the MantisBuddy or Mantis app settings, disable battery optimizations. The app needs to run persistently. ([reddit.com](https://www.reddit.com/r/mantisprogaming/comments/v546cd?utm_source=openai))  \n- If using a wired setup (via USB / OTG), make sure OTG is enabled and your cable/adapters support data. Some hub setups require replugging or swapping ports. ([reddit.com](https://www.reddit.com/r/mantisprogaming/comments/1f365ra?utm_source=openai))  \n- If inputs (keyboard or mouse) are only partially working, try switching between pointer mode and touch mode, or unplugging & replugging the mouse/keyboard while the game is running. ([reddit.com](https://www.reddit.com/r/mantisprogaming/comments/10cj0vv?utm_source=openai))  \n\n---\n\nIf you tell me **exactly which \u201cMantis\u201d you have** and your **device/OS (e.g. Android 12 on Samsung S22, Windows PC, etc.)**, I can walk you through exact steps that should get it working."
    },
    {
        "role": "user",
        "content": "It%20is%20the%20mantis%20q40.%20It%20works%20over%20bluetooth%2C%20not%20usb.%20How%20do%20I%20find%20that%20in%20device%20manager%3F"
    },
    {
        "role": "assistant",
        "content": "If your Mantis Q40 is connected via USB and acting like an external keyboard (in **Terminal mode** per its documentation), you can check Windows Device Manager to see how it\u2019s identified. Here\u2019s what to look for and what to expect:\n\n---\n\n### \ud83d\udd0d What the Documentation Says\n\n- In *Terminal mode*, the Mantis Q40 will show up on a Windows or Mac computer as a **braille terminal**, and also serve as an **external keyboard**. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))  \n- After you connect via USB, you need to go on the Mantis to *Main Menu \u2192 Terminal \u2192 Connected Devices \u2192 USB connection*, then wait for it to establish the connection. Once that happens, the host\u2019s content shows on the braille display and typing on the Mantis keyboard sends input to the host system. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))\n\n---\n\n### \ud83d\udcbb How It Usually Appears in Windows Device Manager\n\nWhen connected properly, the Mantis Q40 should show up in Device Manager somewhere among several likely categories:\n\n| Possible Category | How It Might Be Labeled |\n|-------------------|--------------------------|\n| **Human Interface Devices (HID)** | As a \u201cHID Keyboard Device\u201d or simply \u201cKeyboard.\u201d |\n| **Universal Serial Bus Devices / USB Controllers** | As a \u201cUSB Input Device\u201d or with a vendor ID labeled \u201cHumanWare\u201d or \u201cAPH.\u201d |\n| **Ports (COM & LPT)** | In rare cases, some driver software may install a virtual COM port\u2014less common for basic keyboard mode. |\n\nYou're looking for something that resembles \u201cHumanWare HID Keyboard\u201d or \u201cAPH Mantis Q40,\u201d but it may be generic like \u201cUSB Input Device\u201d if the generic HID keyboard driver is in use. The specific APH/HumanWare driver is typically needed if you're using a screen reader like JAWS or NVDA. ([aph.org](https://www.aph.org/product/mantis-q40/?utm_source=openai))\n\n---\n\n### \ud83d\udee0 What to Do If You Don\u2019t See It\n\nIf Device Manager doesn\u2019t show the Q40 or shows it incorrectly:\n\n1. **Check USB Cable / Port**  \n   - Use the supplied USB-C cable and a data-capable USB port (avoid power-only ports or hubs without data).  \n\n2. **Update Firmware / Drivers**  \n   - Update the Mantis Q40 firmware via its internal update process or APH resources. ([aph.org](https://www.aph.org/product/mantis-q40/?utm_source=openai))  \n   - On Windows, if you use JAWS 2020 or newer, the required driver is often already installed. Older versions may require installing \u201cBraille Terminal Tools\u201d from APH. ([sastltd.zohodesk.eu](https://sastltd.zohodesk.eu/portal/en/kb/articles/jaws-set-up-humanware-mantis-q40?utm_source=openai))\n\n3. **Enable USB connection via the Mantis**  \n   - Go into Terminal \u2192 Connected Devices \u2192 USB on the Mantis. Make sure to select \u201cUSB connection\u201d to activate that mode. ([aph.org](https://www.aph.org/app/uploads/2024/08/Mantis-Q40-EN-UG-2.3-accessible-UA.pdf?utm_source=openai))\n\n4. **Check for \u201cUnknown device\u201d entries**  \n   - If Device Manager shows an unknown or unrecognized device under \u201cOther devices\u201d or \u201cHuman Interface Devices,\u201d try unplugging/replugging, updating that entry\u2019s driver, or selecting \u201cBrowse automatically\u201d for driver search.\n\n5. **Ensure it\u2019s not in \u201cGovernment Mode\u201d**  \n   - Government Mode limits functionality; USB keyboard/terminal functions are retained, but some local features are disabled. This doesn\u2019t block the device from showing up under USB/HID, but may limit what you can do on it. ([aph.org](https://www.aph.org/app/uploads/2021/08/Mantis-Q40-Government-Mode-Explainer.pdf?utm_source=openai))\n\n---\n\nIf you want, I can guide you through using Device Manager step-by-step to find exactly how the Mantis appears on *your* PC. Would you prefer that?"
    }
]