[
    {
        "role": "user",
        "content": "tell%20me%20about%20Uzurv%20and%20what%20they%20offer"
    },
    {
        "role": "assistant",
        "content": "Here\u2019s a detailed look at **UZURV**\u2014what it is, who it serves, what it offers, and why many transit agencies are turning to it:\n\n---\n\n## What is UZURV?\n\n- **Full Name & Founding**: UZURV (sometimes stylized \u201cThe Adaptive TNC\u201d) is a Transportation Network Company (TNC) founded in **2017**, headquartered in **Richmond, Virginia**. ([linkedin.com](https://www.linkedin.com/company/uzurv?utm_source=openai))  \n- **Mission**: It aims to adapt the rideshare model to serve people who need additional mobility support\u2014older adults, people with disabilities, those who need wheelchair-accessible rides, and non-emergency medical transport. ([linkedin.com](https://www.linkedin.com/company/uzurv?utm_source=openai))  \n\n---\n\n## What UZURV Offers\n\nHere are the main services and features that define UZURV\u2019s offering:\n\n### For **Riders**\n\n- **On-demand & Pre-scheduled Rides**: Available both in advance and at short notice using their app or via partner programs. ([serchen.com](https://www.serchen.com/company/uzurv/?utm_source=openai))  \n- **Assisted Mobility & Wheelchair Access**: Riders can request door-to-door service and wheelchair-accessible vehicles. Trained, credentialed drivers assist those with mobility needs. ([uzurv.com](https://uzurv.com/?utm_source=openai))  \n\n### For **Drivers**\n\n- **Training & Credentials**: Drivers go through thorough onboarding, which includes background checks, drug/alcohol testing, and training related to ADA compliance. ([linkedin.com](https://www.linkedin.com/company/uzurv?utm_source=openai))  \n- **Flexible Work**: They offer meaningful, flexible, part-time opportunities while emphasizing safety and dignity in serving riders who need assistance. ([uzurv.com](https://uzurv.com/so-what-is-uzurv-and-why-does-it-matter/?utm_source=openai))  \n\n---\n\n## Partnerships & Impact\n\nUZURV operates not just as a standalone ride service but works closely with transit agencies, healthcare providers, and public-sector programs:\n\n- It\u2019s used by over **35 programs** across **16 states + Washington, D.C.** including several of the largest ADA paratransit programs in terms of total ride volume. ([serchen.com](https://www.serchen.com/company/uzurv/?utm_source=openai))  \n- UZURV acts as a **supplemental provider**\u2014helping transit agencies manage peak demand, reduce shared-ride dependency, and ease driver or vehicle shortages. ([linkedin.com](https://www.linkedin.com/company/uzurv?utm_source=openai))  \n\n---\n\n## Performance Metrics & Key Differentiators\n\n- **Compliance & Safety**: Adheres to all FTA (Federal Transit Administration) and ADA (Americans with Disabilities Act) standards. Drivers are screened and vehicles meet accessibility requirements. ([linkedin.com](https://www.linkedin.com/company/uzurv?utm_source=openai))  \n- **Efficiency & Cost Savings**: UZURV claims cost reductions of up to **54% per paratransit trip** compared to traditional models. ([uzurv.com](https://uzurv.com/and/?utm_source=openai))  \n- **Reliability and Satisfaction**: High marks\u2014\u201c97% on-time performance (within 15 minutes of scheduled pick-up)\u201d and \u201c98% rider satisfaction\u201d among their reported stats. ([uzurv.com](https://uzurv.com/and/?utm_source=openai))  \n\n---\n\n## Who UZURV Serves & Why It Matters\n\n- **Riders** who need accessible, reliable transportation that traditional services may not always deliver. For many, lack of mobility severely limits independence\u2014access to work, medical care, errands, social life. UZURV helps fill that gap. ([uzurv.com](https://uzurv.com/so-what-is-uzurv-and-why-does-it-matter/?utm_source=openai))  \n- **Transit agencies & public partners** struggling with rising costs for traditional shared-ride paratransit, driver/vehicle shortages, and low reliability in their services. UZURV\u2019s adaptive TNC model provides greater flexibility and cost control. ([uzurv.com](https://uzurv.com/and/?utm_source=openai))  \n\n---\n\nIf you'd like, I can dig into where UZURV operates in your area, or compare it with other adaptive transportation models."
    },
    {
        "role": "user",
        "content": "can%20you%20give%20me%20a%20list%20of%20cities%20where%20UZurv%20operates%3F"
    },
    {
        "role": "assistant",
        "content": "Here are several cities and regions where **UZURV** operates, often in partnership with public transit agencies. In many of these locations, it acts as a **supplemental or overflow provider** for ADA paratransit or other assisted-mobility services. ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))\n\n---\n\n### Major Cities / Regions with UZURV Service\n\nBelow are cities and regions across the U.S. with confirmed UZURV operation:\n\n- Atlanta, Georgia ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Baltimore, Maryland ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Boston, Massachusetts ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Chicago, Illinois (Pace ADA supplemental services) ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Durham, North Carolina ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Indianapolis, Indiana ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Jacksonville, Florida ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Las Vegas, Nevada ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Orlando, Florida ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Palm Beach County, Florida ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Phoenix, Arizona ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Pinellas County, Florida ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Portland, Oregon ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Richmond, Virginia ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Riverside County, California ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Sacramento, California ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Washington, D.C. ([noaca.org](https://www.noaca.org/home/showpublisheddocument/32409/638744366627900000?utm_source=openai))  \n- Des Moines / Central Iowa ([masstransitmag.com](https://www.masstransitmag.com/bus/paratransit/press-release/55235878/des-moines-area-regional-transit-authority-dart-des-moines-area-regional-transit-authority-brings-on-uzurv-to-operate-some-paratransit-services?utm_source=openai))  \n- Twin Cities (Minneapolis\u2013Saint Paul), Minnesota ([metro-magazine.com](https://www.metro-magazine.com/news/minneapolis-metro-mobility-taps-uzurv-for-on-demand-paratransit-service?utm_source=openai))  \n\n---\n\nIf you tell me your state or ZIP code, I can check whether UZURV serves your local area."
    },
    {
        "role": "user",
        "content": "can%20you%20tell%20me%20how%20to%20get%20service%20in%20Indianapolis%2C%20Indiana%3F"
    },
    {
        "role": "assistant",
        "content": "I checked, and I could **not find any current information confirming that UZURV is actively providing paratransit or ADA rides for *IndyGo Access* in Indianapolis, Indiana**. Here's what I found, along with what you can do to get paratransit service locally just in case UZURV gets added in the future.\n\n---\n\n## What *is* IndyGo Access (Paratransit in Indianapolis)\n\nIndyGo Access is the official paratransit / shared-ride service for eligible riders in Marion County under the Americans with Disabilities Act (ADA). It operates seven days a week with the same service times as IndyGo\u2019s fixed-route buses. ([indygo.net](https://www.indygo.net/access/?utm_source=openai))\n\nYou must apply to prove eligibility\u2014this includes filling out medical verification and submitting other supporting documents. Once approved, you\u2019ll get an Access ID and password. Ride reservations are made by calling 317-917-8747. ([indygo.net](https://www.indygo.net/access/?utm_source=openai))\n\n---\n\n## What I Found Regarding UZURV in Indianapolis\n\n- In **December 2021**, IndyGo\u2019s Board approved contracts with **both UZURV and zTrip** to serve *ADA and non-ADA rides* through Transportation Network Companies (TNCs). This was meant to help with capacity and on-time performance issues. ([indygo.net](https://www.indygo.net/wp-content/uploads/2021/12/December-Board-of-Directors-Packet.pdf?utm_source=openai))  \n- However, more recent documents *do not clearly state* that UZURV is currently active or fulfilling trips for IndyGo Access. The most recent board and public reports I reviewed make no mention of ongoing UZURV service in IndyGo. ([indygo.net](https://www.indygo.net/wp-content/uploads/2022/09/September-Board-of-Directors-Meeting-Book.pdf?utm_source=openai))\n\nSo, as of **June 2026**, there is **no public confirmation** of UZURV being in operation for paratransit/ADA trips in Indianapolis.\n\n---\n\n## What To Do to Get Paratransit Service in Indianapolis\n\nWhile UZURV likely isn\u2019t an option right now, here's how you *can* access paratransit service through IndyGo Access:\n\n1. **Determine eligibility**  \n   You\u2019ll need to apply and have your ride needs evaluated\u2014with documentation from a professional (like a doctor, nurse, social worker, etc.). ([indygo.net](https://www.indygo.net/access/?utm_source=openai))\n\n2. **Apply for service**  \n   Contact IndyGo\u2019s Customer Care Center at **317-635-3344** to request application forms or access them online via the IndyGo Access page. ([indygo.net](https://www.indygo.net/access/?utm_source=openai))\n\n3. **Complete the process**  \n   - Fill out the applicant information form  \n   - Get help from a professional for disability/condition verification  \n   - Submit those forms (email, fax, or physical delivery) ([indygo.net](https://www.indygo.net/access/?utm_source=openai))  \n   - Attend an in-person interview if required (the assessment team may coordinate transportation for that if needed) ([indygo.net](https://www.indygo.net/access/?utm_source=openai))\n\n4. **Start scheduling rides**  \n   Once eligible, you can schedule trips by calling **317-917-8747**. You\u2019ll also get fare info and whether you qualify for services like door-to-door assistance or ride assistance. ([indygo.net](https://www.indygo.net/access/?utm_source=openai))\n\n---\n\n## What You Can Do If You Want UZURV Specifically\n\n- Contact IndyGo\u2019s **Customer Care Center** (317-635-3344) to ask if UZURV or any other TNC provider is being contracted for paratransit.  \n- Keep an eye on public board meeting minutes or official announcements\u2014this is where paratransit service changes (like adding UZURV) are typically posted.  \n\n---\n\nIf you like, I can check IndyGo\u2019s most recent board documents or contact sources to see if there\u2019s been an update *this month* related to UZURV. Want me to do that?"
    },
    {
        "role": "user",
        "content": "yes"
    },
    {
        "role": "assistant",
        "content": "I dug into recent public records, board documents, and official sources\u2014and I found **no confirmed evidence** that *UZURV is currently active** in providing ADA or paratransit services for IndyGo (Indianapolis) as of mid-2026. Here\u2019s what the investigation revealed:\n\n---\n\n## What *is* confirmed\n\n1. **IndyGo Access service & eligibility requirements**  \n   IndyGo still operates its paratransit/ADA service, *IndyGo Access*, under its own system\u2014requiring applications, professional verification, and interviews. ([indygo.net](https://www.indygo.net/access/?utm_source=openai))\n\n2. **Existing contract with RATP Dev USA**  \n   Since October 2021, **RATP Dev USA** has been contracted to manage IndyGo\u2019s paratransit services. This includes operations (drivers, maintenance, etc.) and co-management with IndyGo\u2019s Mobility Solutions team. ([indygo.net](https://www.indygo.net/transit-news/indygo-announces-ratp-dev-usa-to-manage-paratransit-services/?utm_source=openai))\n\n3. **Past approvals involving UZURV**  \n   - In **December 2021**, the IndyGo Board approved contracts with both **UZURV** and **zTrip** to support *ADA & non-ADA rides through Transportation Network Companies*. ([indygo.net](https://www.indygo.net/wp-content/uploads/2021/12/December-Board-of-Directors-Packet.pdf?utm_source=openai))  \n   - However, that was several years ago; no recent documentation indicates the contract is still in effect or active.  \n   - The Board\u2019s 2025 reports and materials do *not* include updates confirming that UZURV is operational under IndyGo Access. ([masstransitmag.com](https://www.masstransitmag.com/home/company/10296922/indianapolis-public-transportation-corporation-indygo?utm_source=openai))\n\n---\n\n## What *isn't* confirmed or missing\n\n- There are **no recent press releases**, board meeting minutes, or public statements (within the past year) from IndyGo or its Board showing that UZURV is currently providing service.  \n- Documents like the Board Reports, ADA Transition Plan, and Newsroom items do not list UZURV among active providers. ([indygo.net](https://www.indygo.net/wp-content/uploads/2026/03/2025-ADA-Transition-Plan-FINAL-Reduced-Resolution.pdf?utm_source=openai))\n\n---\n\n## Conclusion\n\nBased on all accessible public records up to **June 2026**, it remains **unclear whether UZURV is actively serving** paratransit or ADA trips in Indianapolis. The 2021 contract suggested potential future use, but no recent verification exists.\n\n---\n\nIf you like, I can try to check internal IndyGo documents (if accessible via public records) or news archives since early 2026 to see if there has been a quiet rollout of UZURV service. Want me to keep digging?"
    },
    {
        "role": "user",
        "content": "ok.%20how%20do9%20i%20get%20access%20to%20uzurv%20in%20chicago"
    },
    {
        "role": "assistant",
        "content": "If you're in Chicago and want to access UZURV rides through the Pace Rideshare Access Program (RAP), here's what you need to know and do:\n\n---\n\n## What is UZURV under Pace RAP\n\n- **Pace RAP** is a program that lets eligible ADA paratransit riders use UZURV or similar rideshare services as an option when fixed-route or traditional ADA paratransit buses aren\u2019t available or optimal. ([uzurv.com](https://uzurv.com/pace-rap/?utm_source=openai))  \n- UZURV vehicles are fully ADA compliant, with drivers trained in addressing mobility assistance needs. ([uzurv.com](https://uzurv.com/pace-rap/?utm_source=openai))  \n- Rides are subsidized: you generally pay a copay, and Pace covers part of the cost. ([uzurv.com](https://uzurv.com/pace-rap/?utm_source=openai))  \n\n---\n\n## What you need to use UZURV through Pace RAP\n\nTo ride with UZURV under Pace\u2019s RAP program:\n\n1. **Be ADA paratransit eligible**  \n   You must be certified under Pace\u2019s ADA Paratransit program. This typically means you\u2019ve applied, had your eligibility assessed, and been approved for ADA paratransit service. ([pacebus.com](https://www.pacebus.com/sites/default/files/2026-01/ADA%20Paratransit%20Customer%20Guide%20-%20ENG-12.31.25.pdf?utm_source=openai))\n\n2. **Have an account with UZURV or enroll in RAP**  \n   Ask Pace to link your paratransit ID with your UZURV account, or enroll for RAP if you haven't already. This allows you to use UZURV when requested or offered. ([pacebus.com](https://www.pacebus.com/sites/default/files/2026-01/ADA%20Paratransit%20Customer%20Guide%20-%20ENG-12.31.25.pdf?utm_source=openai))\n\n3. **Make your reservation and accept UZURV when offered**  \n   When you call to schedule an ADA paratransit ride, you\u2019ll be asked if you're okay riding in a UZURV or taxi vehicle instead of a Pace van. You can say yes, and UZURV will be dispatched. If not, your ride will be in a Pace ADA paratransit vehicle. ([pacebus.com](https://www.pacebus.com/uzurv?utm_source=openai))\n\n---\n\n## Costs and coverage\n\n- **Copay**: For each ride with UZURV under the RAP program in Chicago, the copay is typically **$3.25** if you\u2019re using UZURV. ([uzurv.com](https://uzurv.com/pace-rap/?utm_source=openai))  \n- **Subsidy**: Pace pays a large portion of the cost\u2014up to about **$26.75** per ride in many cases. If the ride costs more, you pay the rest. ([uzurv.com](https://uzurv.com/pace-rap/?utm_source=openai))  \n- **Limits**: You can take up to **30 UZURV rides per month**, within the Pace ADA service area. Rides from or to places outside that area (or airports) usually don\u2019t qualify. ([uzurv.com](https://uzurv.com/pace-rap/?utm_source=openai))  \n\n---\n\n## How to start using UZURV / RAP\n\n1. **Verify your ADA eligibility**  \n   If you already have Pace ADA Paratransit service, great. If not, apply through Pace\u2014fill out their eligibility forms and submit any required documentation.  \n\n2. **Contact Pace RAP or UZURV to link your ID**  \n   Once you're eligible, make sure your ADA application profile is linked with RAP so UZURV can be offered when you reserve.  \n\n3. **Reserve your ride**  \n   - Call Pace\u2019s ADA Paratransit reservation line: **(866) 926-9631** ([pacebus.com](https://www.pacebus.com/directory/paratransit-reservation-line-chicago?utm_source=openai))  \n   - When asked, say you accept rides by UZURV when it's offered.  \n   - The system will dispatch either a traditional ADA paratransit van or UZURV/taxi based on availability.  \n\n4. **Look out for vehicle and driver markings**  \n   UZURV vehicles will have the *Pace logo* and often the UZURV logo in the window. Always verify the vehicle matches those visual cues before getting in. ([pacebus.com](https://www.pacebus.com/uzurv?utm_source=openai))  \n\n---\n\nIf you like, I can walk you through applying for Pace ADA Paratransit eligibility, or get the latest RAP enrollment materials specific to your ZIP code."
    }
]