[
    {
        "role": "user",
        "content": "I%20have%20a%20Roku%20Sharp%20TV%2C%20that%20developed%20a%20bug%20during%20a%20recent%20update.%20I%27ll%20me%20on%20the%20HDMI%201%2C%20input%20which%20I%20have%20my%20PC%20on%2C%20I%27ll%20occasionally%20hear%20announcements%20on%20the%20Roku%20screen%20via%20its%20Screen%20Reader.%20So%20its%20usually%20an%20Ad%20for%20a%20TV%20show.%20how%20do%20I%20keep%20taht%20from%20coming%20over."
    },
    {
        "role": "assistant",
        "content": "It sounds like what you\u2019re hearing is Roku\u2019s \u201cScreen Reader\u201d (formerly called \u201cAudio Guide\u201d) being accidentally activated\u2014often this happens via a bug or pressing the * (star) / Options button four times quickly. Once it's turned on, it will read out text and ads even when you're on HDMI inputs. Here\u2019s how you can stop it, and reduce the risk of it turning on again.\n\n---\n\n### How to Turn Off the Screen Reader\n\nThere are two simple ways:\n\n1. **Use the Remote Shortcut**  \n   Press the * (star) or Options button on your Roku remote **four times quickly**. This toggles the Screen Reader off if it\u2019s currently on. ([pcworld.com](https://www.pcworld.com/article/579228/how-to-stop-roku-from-talking.html?utm_source=openai))\n\n2. **Turn It Off via Settings**  \n   - From the Roku Home screen, go to **Settings**  \n   - Choose **Accessibility**  \n   - Select **Screen Reader** (or \u201cAudio Guide\u201d)  \n   - Set it to **Off** ([support.roku.com](https://support.roku.com/en-us/article/enable-the-texttospeech-screen-reader?utm_source=openai))\n\n---\n\n### How to Prevent It From Coming Back\n\nIf it\u2019s a bug or accidental activation, you may want to disable the shortcut. This stops the four-press method from triggering Screen Reader again.\n\n1. Go to **Settings > Accessibility > Screen Reader**\n2. Find the option labeled \u201cShortcut\u201d (or similar)\n3. Set it to **Disabled** so pressing * four times does nothing. ([support.roku.com](https://support.roku.com/en-us/article/enable-the-texttospeech-screen-reader?utm_source=openai))\n\n---\n\n### Other Tips That Might Help\n\n- **Check firmware/software version**: If this behavior began after a recent update, installing any *subsequent* updates might fix the bug. Sometimes Roku releases patches to address unexpected behavior with Screen Reader.  \n- **Factory reset**: If turning off + disabling shortcut doesn\u2019t help, a factory reset may clear whatever glitch is causing the Screen Reader to jump back on. It\u2019s a bit of a hassle, but has worked for others. ([community.roku.com](https://community.roku.com/t5/Features-settings-updates/Roku-device-talking-over-the-program/td-p/869320?utm_source=openai))\n\n---\n\nIf you want, I can walk you through steps specific to your Sharp Roku TV model (you\u2019ll need to tell me the model number) or help check whether there\u2019s a known firmware issue for that model. Do you want me to do that for you?"
    }
]