[
    {
        "role": "user",
        "content": "My%20Shartp%20TV%20is%20a%20Roku%20TV%2C%20and%20lately%20after%20a%20update%20I%20can%20be%20on%20an%20alternate%20HDMI%20input%2C%20and%20still%20hear%20the%20Ads%20Read%20Out%20loud%20from%20the%20Screen%20Reader%20in%20Roku%2C%20any%20ideas%20how%20to%20stop%20that%3F"
    },
    {
        "role": "assistant",
        "content": "It sounds like the Roku \u201cScreen Reader\u201d (formerly known as Audio Guide) or an audio-description feature may be triggering whether you\u2019re on the Roku home/UI or an alternate HDMI input. Hopefully one of these fixes resolves it. Here\u2019s what to try:\n\n---\n\n### \u2705 What You Can Do\n\n#### 1. Turn Off Screen Reader\nThis setting controls whether Roku narrates menus, system messages, and possibly certain audio cues\u2014even when using HDMI inputs.\n\n- **Using the Remote Shortcut**  \n  Press the * (star/asterisk) button *four times quickly* on your Roku remote. That toggles the Screen Reader on/off. ([support.roku.com](https://support.roku.com/article/enable-the-texttospeech-screen-reader?utm_source=openai))\n\n- **Through Settings**  \n  Home \u2192 Settings \u2192 Accessibility \u2192 Screen Reader \u2192 set to **Off**. ([roku.com](https://www.roku.com/us-en/accessibility?utm_source=openai))\n\n- **Disable the Shortcut** (so it doesn\u2019t get reenabled by mistake)  \n  Settings \u2192 Accessibility \u2192 Screen Reader (or \u201cShortcut\u201d option) \u2192 disable or turn off the shortcut. ([boostvision.tv](https://www.boostvision.tv/blog/how-to-turn-off-screen-reader-on-roku?utm_source=openai))\n\n---\n\n#### 2. Turn Off Audio Description / Descriptive Audio\n\nIf you're hearing narration *during video content* (not just menus or system messages), it might be due to \u201cAudio Description\u201d (also called \u201cDescriptive Audio\u201d). That\u2019s usually embedded in apps or streaming services.\n\n- While watching, open the audio/subtitle settings in the app (Netflix, Prime, etc.) and pick an audio track that doesn\u2019t include descriptions. ([androidauthority.com](https://www.androidauthority.com/how-to-turn-off-voice-on-roku-3120812/?utm_source=openai))\n- Also check your Roku\u2019s settings for any SAP (Secondary Audio Program) options, which are used for audio descriptions in certain live or broadcast content. ([support.elementelectronics.com](https://support.elementelectronics.com/hc/en-us/article_attachments/8691228319501?utm_source=openai))\n\n---\n\n#### 3. Confirm Screen Reader Is Actually Active\n\nSometimes what sounds like Screen Reader could be:\n\n- Volume feedback (like \u201cVolume set to\u2026\u201d when changing volume)  \n- Dialog/background narration built into an app  \n- A vendor-specific overlay\n\nDouble-check that the voice you\u2019re hearing matches what Screen Reader does: reading UI elements (menu names, options) versus narrating what\u2019s happening in a show.\n\n---\n\n### \ud83d\udee0 Try These If It Keeps Happening\n\nIf you turn Screen Reader off but it still speaks after switching HDMIs:\n\n- **Restart the TV**: power cycle Roku to clear any glitches.  \n- **Update the software**: make sure Roku OS is up to date. ([roku.com](https://www.roku.com/us-en/accessibility?utm_source=openai))  \n- **Factory Reset** (last resort) if something\u2019s bugged. ([bingegauge.com](https://www.bingegauge.com/screen-reader-randomly-turns-on-or-wont-turn-off-on-roku/?utm_source=openai))\n\n---\n\nIf you tell me the Roku TV model (or brand like TCL Roku TV, Hisense Roku TV, etc.) and exactly when the voice happens (on HDMI input all the time? only when switching inputs? only menus?), I can give more targeted steps."
    }
]